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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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Mobile workstation HP ZBook Firefly G11 14 inch Intel Core Ultra 7 32GB 1TB Intel Graphics Windows 11 Pro

Mobile workstation HP ZBook Firefly G11 14 inch Intel Core Ultra 7 32GB 1TB Intel Graphics Windows 11 Pro
Mobile workstation HP ZBook Firefly G11 14 inch Intel Core Ultra 7 32GB 1TB Intel Graphics Windows 11 Pro
Mobile workstation HP ZBook Firefly G11 14 inch Intel Core Ultra 7 32GB 1TB Intel Graphics Windows 11 Pro
Mobile workstation HP ZBook Firefly G11 14 inch Intel Core Ultra 7 32GB 1TB Intel Graphics Windows 11 Pro
Mobile workstation HP ZBook Firefly G11 14 inch Intel Core Ultra 7 32GB 1TB Intel Graphics Windows 11 Pro
Mobile workstation HP ZBook Firefly G11 14 inch Intel Core Ultra 7 32GB 1TB Intel Graphics Windows 11 Pro
Mobile workstation HP ZBook Firefly G11 14 inch Intel Core Ultra 7 32GB 1TB Intel Graphics Windows 11 Pro
Mobile workstation HP ZBook Firefly G11 14 inch Intel Core Ultra 7 32GB 1TB Intel Graphics Windows 11 Pro
Mobile workstation HP ZBook Firefly G11 14 inch Intel Core Ultra 7 32GB 1TB Intel Graphics Windows 11 Pro
Mobile workstation HP ZBook Firefly G11 14 inch Intel Core Ultra 7 32GB 1TB Intel Graphics Windows 11 Pro
Mobile workstation HP ZBook Firefly G11 14 inch Intel Core Ultra 7 32GB 1TB Intel Graphics Windows 11 Pro
Mobile workstation HP ZBook Firefly G11 14 inch Intel Core Ultra 7 32GB 1TB Intel Graphics Windows 11 Pro
Mobile workstation HP ZBook Firefly G11 14 inch Intel Core Ultra 7 32GB 1TB Intel Graphics Windows 11 Pro
Mobile workstation HP ZBook Firefly G11 14 inch Intel Core Ultra 7 32GB 1TB Intel Graphics Windows 11 Pro
36 mo.
Mobile workstation HP ZBook Firefly G11 14 inch Intel Core Ultra 7 32GB 1TB Intel Graphics Windows 11 Pro
Mobile workstation HP ZBook Firefly G11 14 inch Intel Core Ultra 7 32GB 1TB Intel Graphics Windows 11 Pro
Mobile workstation HP ZBook Firefly G11 14 inch Intel Core Ultra 7 32GB 1TB Intel Graphics Windows 11 Pro
Mobile workstation HP ZBook Firefly G11 14 inch Intel Core Ultra 7 32GB 1TB Intel Graphics Windows 11 Pro
Mobile workstation HP ZBook Firefly G11 14 inch Intel Core Ultra 7 32GB 1TB Intel Graphics Windows 11 Pro
Mobile workstation HP ZBook Firefly G11 14 inch Intel Core Ultra 7 32GB 1TB Intel Graphics Windows 11 Pro
Mobile workstation HP ZBook Firefly G11 14 inch Intel Core Ultra 7 32GB 1TB Intel Graphics Windows 11 Pro
Mobile workstation HP ZBook Firefly G11 14 inch Intel Core Ultra 7 32GB 1TB Intel Graphics Windows 11 Pro
Mobile workstation HP ZBook Firefly G11 14 inch Intel Core Ultra 7 32GB 1TB Intel Graphics Windows 11 Pro
Mobile workstation HP ZBook Firefly G11 14 inch Intel Core Ultra 7 32GB 1TB Intel Graphics Windows 11 Pro
Mobile workstation HP ZBook Firefly G11 14 inch Intel Core Ultra 7 32GB 1TB Intel Graphics Windows 11 Pro
Mobile workstation HP ZBook Firefly G11 14 inch Intel Core Ultra 7 32GB 1TB Intel Graphics Windows 11 Pro
Mobile workstation HP ZBook Firefly G11 14 inch Intel Core Ultra 7 32GB 1TB Intel Graphics Windows 11 Pro
Mobile workstation HP ZBook Firefly G11 14 inch Intel Core Ultra 7 32GB 1TB Intel Graphics Windows 11 Pro
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R22,776
The HP ZBook Firefly G11 14" Intel Core Ultra 7 32GB 1TB Intel Graphics Windows 11 Pro is a mobile workstation built for professionals who need a balance of performance and portability. It features a 14" WUXGA (1920 x 1200) display, an Intel Core Ultra 7 165U processor, 32 GB of DDR5 memory and a 1 ... Read More
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Stock Out Of StockNo Stock Code 2256881 Brand HP Model 86A86EA Warranty 3 Years

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The HP ZBook Firefly G11 14" Intel Core Ultra 7 32GB 1TB Intel Graphics Windows 11 Pro is a mobile workstation built for professionals who need a balance of performance and portability. It features a 14" WUXGA (1920 x 1200) display, an Intel Core Ultra 7 165U processor, 32 GB of DDR5 memory and a 1 TB SSD, running Windows 11 Pro. The device weighs approximately 1.45 kg and comes in a grey finish. Integrated Intel Graphics provide power-efficient visual performance suitable for everyday design tasks and office workflows.

Advantages

This HP ZBook Firefly G11 combines a compact 14" form factor with a high-resolution WUXGA screen, enabling clear on-screen detail in a light, portable chassis. The Intel Core Ultra 7 165U CPU paired with 32 GB of RAM and a 1 TB solid-state drive delivers responsive multitasking and fast data access for large files and applications. Windows 11 Pro provides security and management features required in professional environments. The device’s modest weight and grey finish make it practical for mobile work while supporting collaboration with built-in webcam and audio systems.

Suitable for

  • Professional productivity and multitasking
  • Office applications and remote work
  • Light creative work and photo editing with integrated graphics
  • Project management and collaboration on the go

Key specifications

  • Display diagonal: 14"
  • Display resolution: 1920 x 1200 (WUXGA)
  • Processor family: Intel Core Ultra 7
  • Processor model: 165U
  • Internal memory: 32 GB (DDR5)
  • Storage: 1000 GB SSD
  • Graphics: Integrated Intel Graphics
  • Operating system: Windows 11 Pro
  • Weight: 1.45 kg
  • Colour: Grey

How to use

Power on the HP ZBook Firefly G11 and complete the Windows 11 Pro initial setup following on-screen instructions. Use the 14" display and built-in input devices for daily tasks such as document editing, spreadsheets, web conferencing and application development. Store large files and applications on the 1 TB SSD for fast access; use the 32 GB of RAM to run multiple programs simultaneously. Connect external peripherals, displays or storage through available ports to expand your workstation capabilities when needed.

Recommendations

For optimal performance, keep Windows 11 Pro and device drivers up to date, store frequently used projects on the internal SSD, and close unused background applications to free memory. When performing color-sensitive work, adjust display settings or use an external calibrated monitor. For portability, use a protective case and avoid exposing the unit to extreme temperatures or liquids.

Windows 11

Work anywhere without compromising on performance or security with Windows 11 powered by HP's collaboration and connectivity technology.

Intel® Core™ Ultra Processor

Unleash productivity with a new architecture that delivers power-efficient performance for complex business workloads and is purpose-built for the next era of AI software by sending the right task to the right engine at the right time.[4]

HP Z Turbo Drive High-speed Storage

Work without limits in any location with local PCIe storage that’s up to 6x faster than SATA SSD, and up to 21x faster than traditional HDD storage.[11]

HP Fast Charge

Ultra-fast recharge takes you from zero to 50% charge in just 30 minutes.[12]

Spill-resistant Keyboard

Accidents happen - which is why we designed our keyboard with a drain hole, so minor spills flow out the bottom for easy cleanup.

Wi-Fi 6E

Get a fast and reliable connection in dense wireless environments with Wi-Fi 6E[13]

Industry-leading security features

Advanced security features come standard. System safeguards like HP Sure Start – the industry's first self-healing BIOS – mean your device is locked down tight, so your data and identity are too.

Step up to pro-level performance

Say goodbye to crashes and multi-task without a hitch with an Intel® CPU[1] and integrated or discrete GPU.[8]

Work all day. Anywhere

Stay productive anywhere with our most mobile ZBook. Starting at 3.88 lbs[3] this sleek device is made to move.

Connect. Communicate. Collaborate

Work effectively anywhere with Wi-Fi 6E[9], a 5MP camera[2] and AI software to block background noise.[10]

Help protect our shared future with PCs that drive towards increasing sustainability

At HP, we care about the impact our products have on our people, communities, and the planet. That’s why this device is EPEAT® Gold registered[5] and the outer box packaging is 100% sustainably sourced[6].
Key Highlights
  • Intel Core™ Ultra 7 165U (up to 4.9 GHz with Intel Turbo Boost Technology, 12 MB L3 cache, 10 cores, 14 threads)
  • Windows 11 Pro
  • 35.6 cm (14") diagonal WUXGA display
  • Intel Graphics
  • 32 GB DDR5-5600 MT/s (1 x 32 GB), 1 TB PCIe NVMe™ SSD
  • Performance Mobile workstation Clamshell Grey
  • Intel Core Ultra 7 165U Processor cores: 10
  • 35.6 cm (14") WUXGA 1920 x 1200 pixels IPS LED backlight
  • 32 GB DDR5-SDRAM 5600 MHz 1 x 32 GB
  • 1 TB SSD
  • Intel® Graphics
  • Wi-Fi 6E (802.11ax) Bluetooth 5.3
  • Lithium Polymer (LiPo) 56 Wh 100 W
  • Windows 11 Pro
Specifications
AC adapter frequency
50 - 60 Hz
AC adapter input voltage
100 - 240 V
AC adapter power
100 W
Antenna type
2x2
Anti-glare screen
Yes
Battery capacity
56 Wh
Battery technology
Lithium Polymer (LiPo)
Bluetooth
Yes
Bluetooth version
5.3
Built-in microphone
Yes
Built-in speaker(s)
Yes
Carbon emissions, logistics (kg of CO2e)
4
Carbon emissions, manufacturing (kg of CO2e)
151
Colour gamut
100%
Combo headphone/mic port
Yes
Country of origin
China
Depth
224.4 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display brightness
400 cd/m²
Display diagonal
35.6 cm (14")
Display diagonal (metric)
35.6 cm
Display resolution
1920 x 1200 pixels
Efficient cores
8
Efficient-core base frequency
1.2 GHz
Efficient-core Max Turbo Frequency
3.8 GHz
Fast charging
Yes
Fast charging time (50%)
30 min
Fingerprint reader
Yes
Form factor
Clamshell
Front camera
Yes
Front camera resolution (numeric)
5 MP
Full-size keyboard
Yes
General Product Safety Regulation (GPSR) URL
https://support.hp.com/us-en/document/ish_6126692-6126777-16?openCLC=true
Harmonized System (HS) code
8471300000
HD type
WUXGA
HDMI ports quantity
1
HDMI version
2.1
Height
19.2 mm
HP Artificial Intelligence
AI PC
HP front camera
HP Webcam 5MP
HP GTIN (EAN/UPC)
198122955855
HP segment
Business
HP speaker type
HP Dual Speakers
Infrared (IR) camera
Yes
Input device model
HP Premium Keyboard
Intel® Thunderbolt 4
Yes
Intel® Turbo Boost Technology
Yes
Intel® vPro™ Platform Eligibility
Yes
Internal memory
32 GB
Internal memory type
DDR5-SDRAM
Introduction year
2024
Keyboard backlit
Yes
Keyboard included
Yes
Keyboard special features
Odolná proti polití
LED backlight
Yes
Low halogen
Yes
Manufacturer warranty
1 year (1/1/0) limited warranty includes 1 year of parts and labor. No on-site repair. Terms and conditions vary by country. Certain restrictions and exclusions apply.
Market positioning
Performance
Maximum internal memory
64 GB
Maximum turbo power
57 W
Memory channels
Dual-channel
Memory clock speed
5600 MHz
Memory form factor
SO-DIMM
Memory layout (slots x size)
1 x 32 GB
Memory slots
2
Microphone in
Yes
Mobile network connection
No
Motherboard chipset
Intel SoC
Number of battery cells
3
Number of built-in speakers
2
Number of microphones
2
Number of SSDs installed
1
Numeric keypad
No
NVMe
Yes
On-board GPU manufacturer
Intel
On-board graphics card
Yes
On-board graphics card family
Intel Graphics
On-board graphics card model
Intel Graphics
Operating system installed
Windows 11 Pro
Optical drive type
No
Original brand name
HP
Package depth
69 mm
Package height
305 mm
Package width
483 mm
Panel type
IPS
Password protection
Yes
Password protection type
BIOS, Power on
Performance cores
2
Performance-core base frequency
1.7 GHz
Performance-core Max Turbo Frequency
4.9 GHz
Pointing device
Clickpad
Processor base power
15 W
Processor boost frequency
4.9 GHz
Processor cache
12 MB
Processor cache type
L3
Processor cores
10
Processor family
Intel Core Ultra 7
Processor generation
Intel Core Ultra (Series 1)
Processor manufacturer
Intel
Processor model
165U
Processor threads
14
Product colour
Grey
Product type
Mobile workstation
RGB colour space
sRGB
Spill-resistant keyboard
Yes
sRGB coverage (typical)
100%
SSD capacity
1 TB
SSD interface
PCI Express
Storage media
SSD
Sustainability certificates
ENERGY STAR, TCO
Sustainability compliance
Yes
Sustainable technologies and materials
Ocean-bound plastic in speaker enclosure; 40% post-consumer recycled plastic; External power supply 90% efficiency; Low Halogen; Bulk packaging available; Molded paper pulp cushion inside box is 100% sustainably sourced and recyclable; Outside box and corrugated cushions are 100% sustainably sourced and recyclable
Thunderbolt 4 ports quantity
2
Top Wi-Fi standard
Wi-Fi 6E (802.11ax)
Total carbon emissions, w/o use phase (kg of CO2e)
8
Total carbon footprint (kg of CO2e)
160
Total SSDs capacity
1 TB
Total storage capacity
1 TB
Touchscreen
No
Trusted Platform Module (TPM)
Yes
Trusted Platform Module (TPM) version
2.0
UNSPSC-code
43211503
USB 2.0 ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
3
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB Power Delivery (USB PD)
Yes
USB Sleep-and-Charge
Yes
USB Sleep-and-Charge ports
2
USB Type-C charging port
Yes
USB Type-C DisplayPort Alternate Mode
Yes
USB4 Gen 3x2 ports quantity
2
Weight
1.45 kg
Wi-Fi
Yes
Wi-Fi standards
Wi-Fi 6E (802.11ax)
Width
315.7 mm
WLAN controller manufacturer
Intel
WLAN controller model
Intel Wi-Fi 6E AX211

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Price history over the last 6 months
Mobile workstation HP ZBook Firefly G11 14 inch Intel Core Ultra 7 32GB 1TB Intel Graphics Windows 11 Pro
Current
R22,776
Lowest
R22,776
Highest
R23,817
Change 24H
-R1,041   -4%
Week
—   
Month
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