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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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Laptop GIGABYTE GAMING A16 CTHI3DE894SH 16 inch Intel Core i7 16GB 1TB NVIDIA RTX 5050 Windows 11

Laptop GIGABYTE GAMING A16 CTHI3DE894SH 16 inch Intel Core i7 16GB 1TB NVIDIA RTX 5050 Windows 11
Laptop GIGABYTE GAMING A16 CTHI3DE894SH 16 inch Intel Core i7 16GB 1TB NVIDIA RTX 5050 Windows 11
Laptop GIGABYTE GAMING A16 CTHI3DE894SH 16 inch Intel Core i7 16GB 1TB NVIDIA RTX 5050 Windows 11
Laptop GIGABYTE GAMING A16 CTHI3DE894SH 16 inch Intel Core i7 16GB 1TB NVIDIA RTX 5050 Windows 11
Laptop GIGABYTE GAMING A16 CTHI3DE894SH 16 inch Intel Core i7 16GB 1TB NVIDIA RTX 5050 Windows 11
Laptop GIGABYTE GAMING A16 CTHI3DE894SH 16 inch Intel Core i7 16GB 1TB NVIDIA RTX 5050 Windows 11
Laptop GIGABYTE GAMING A16 CTHI3DE894SH 16 inch Intel Core i7 16GB 1TB NVIDIA RTX 5050 Windows 11
Laptop GIGABYTE GAMING A16 CTHI3DE894SH 16 inch Intel Core i7 16GB 1TB NVIDIA RTX 5050 Windows 11
Laptop GIGABYTE GAMING A16 CTHI3DE894SH 16 inch Intel Core i7 16GB 1TB NVIDIA RTX 5050 Windows 11
Laptop GIGABYTE GAMING A16 CTHI3DE894SH 16 inch Intel Core i7 16GB 1TB NVIDIA RTX 5050 Windows 11
Laptop GIGABYTE GAMING A16 CTHI3DE894SH 16 inch Intel Core i7 16GB 1TB NVIDIA RTX 5050 Windows 11
Laptop GIGABYTE GAMING A16 CTHI3DE894SH 16 inch Intel Core i7 16GB 1TB NVIDIA RTX 5050 Windows 11
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R23,838
+R94 Reward
16-inch laptop clamshell in black with Intel® Core™ i7-13620H processor (10 cores), 16 GB DDR5-5200 RAM (1 x 16 GB), 1 TB SSD storage and a WUXGA 1920 x 1200 IPS display with 16:10 aspect ratio. The system includes hybrid graphics with NVIDIA GeForce RTX 5050 8 GB and integrated Intel® UHD Graphics,... Read More
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Stock 5 Code 132300 Brand GIGABYTE Model GAMING A16 CTHI3DE894SH Warranty 2 Years

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Estimated delivery Friday, October 2
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16-inch laptop clamshell in black with Intel® Core™ i7-13620H processor (10 cores), 16 GB DDR5-5200 RAM (1 x 16 GB), 1 TB SSD storage and a WUXGA 1920 x 1200 IPS display with 16:10 aspect ratio. The system includes hybrid graphics with NVIDIA GeForce RTX 5050 8 GB and integrated Intel® UHD Graphics, wireless connectivity via Wi‑Fi 6E and Bluetooth 5.2, wired Gigabit Ethernet, a 76.1 Wh lithium polymer battery and Windows 11 Home preinstalled.

Advantages

The combination of a 10-core Intel® Core™ i7-13620H and 16 GB DDR5 memory ensures responsive multitasking and smooth performance for productivity tasks and creative applications. A 1 TB SSD provides fast system boot and ample space for files. The 16" WUXGA IPS panel with 16:10 aspect ratio offers a roomy workspace and clear image reproduction. Dual graphics (NVIDIA GeForce RTX 5050 plus Intel® UHD Graphics) deliver flexibility for both graphics-accelerated workloads and power-efficient everyday use. Modern connectivity options including Wi‑Fi 6E, Bluetooth 5.2 and Gigabit Ethernet support stable network connections.

Key specifications

  • Form factor: Laptop clamshell, color: Black
  • Processor: Intel® Core™ i7-13620H, 10 cores
  • Display: 40.6 cm (16") WUXGA 1920 x 1200 pixels, IPS, 16:10
  • Memory: 16 GB DDR5‑5200 (1 x 16 GB)
  • Storage: 1 TB SSD
  • Graphics: NVIDIA GeForce RTX 5050 8 GB + Intel® UHD Graphics
  • Wireless: Wi‑Fi 6E (802.11ax), Bluetooth 5.2
  • Wired network: Ethernet LAN 10/100/1000 Mbit/s
  • Battery: Lithium Polymer (LiPo) 76.1 Wh
  • Power adapter: 150 W
  • Operating system: Windows 11 Home

How to use

Charge the laptop with the supplied 150 W adapter until the battery indicator shows full. Use Windows 11 Home to complete initial setup, create a user account and install required software. For everyday tasks and office work, rely on the integrated Intel® UHD Graphics to conserve battery; switch to the NVIDIA GeForce RTX 5050 when higher graphical performance is required for rendering, design or certain games. Keep the ventilation areas unobstructed and update drivers and Windows regularly for stable operation.

Recommendations

For optimal performance, install software updates and graphics drivers from the manufacturer. Consider adding external backups for important data despite the 1 TB SSD, and use a cooling pad during sustained heavy workloads to maintain thermal performance.
Key Highlights
  • Form factor: Laptop clamshell, color: Black
  • Processor: Intel® Core™ i7-13620H, 10 cores
  • Display: 40.6 cm (16") WUXGA 1920 x 1200 pixels, IPS, 16:10
  • Memory: 16 GB DDR5‑5200 (1 x 16 GB)
  • Storage: 1 TB SSD
  • Graphics: NVIDIA GeForce RTX 5050 8 GB + Intel® UHD Graphics
  • Wireless: Wi‑Fi 6E (802.11ax), Bluetooth 5.2
  • Wired network: Ethernet LAN 10/100/1000 Mbit/s
  • Battery: Lithium Polymer (LiPo) 76.1 Wh
  • Power adapter: 150 W
  • Operating system: Windows 11 Home
Specifications
AC adapter frequency
50 - 60 Hz
AC adapter included
Yes
AC adapter input voltage
100 - 240 V
AC adapter power
150 W
Antenna type
2x2
Audio system
Dolby Atmos
Batteries included
Yes
Battery capacity
76.1 Wh
Battery technology
Lithium Polymer (LiPo)
Battery weight
275 g
Bluetooth
Yes
Bluetooth version
5.2
Built-in microphone
Yes
Colour gamut
45%
Colour name
Black Steel
Combo headphone/mic port
Yes
Country of origin
China
Depth
262.5 mm
Discrete GPU manufacturer
NVIDIA
Discrete graphics card
Yes
Discrete graphics card memory
8 GB
Discrete graphics card model
NVIDIA® GeForce RTX™ 5050
Discrete graphics memory type
GDDR7
Display brightness
300 cd/m²
Display diagonal
40.6 cm (16")
Display resolution
1920 x 1200 pixels
Efficient cores
4
Efficient-core Max Turbo Frequency
3.6 GHz
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
1
Ethernet LAN data rates
10,100,1000 Mbit/s
Form factor
Clamshell
Front camera
Yes
Front camera HD type
Full HD
Front camera resolution
1920 x 1080 pixels
HD type
WUXGA
HDMI ports quantity
1
HDMI version
2.1
Height (front)
1.95 cm
Height (rear)
2.3 cm
Internal memory
16 GB
Internal memory type
DDR5-SDRAM
Keyboard backlit
Yes
Maximum internal memory
64 GB
Maximum refresh rate
165 Hz
Maximum turbo power
115 W
Memory clock speed
5200 MHz
Memory layout (slots x size)
1 x 16 GB
Memory slots
2x SO-DIMM
Mobile network connection
No
Native aspect ratio
16:10
Number of batteries
1
Number of battery cells
4
Number of built-in speakers
2
Number of SSDs installed
1
Numeric keypad
No
NVMe
Yes
On-board GPU manufacturer
Intel
On-board graphics card
Yes
On-board graphics card family
Intel® UHD Graphics
On-board graphics card model
Intel® UHD Graphics
Operating system installed
Windows 11 Home
Optical drive type
No
Original brand name
GIGABYTE
Package depth
419 mm
Package height
320 mm
Package weight
3.65 kg
Package width
93 mm
Panel type
IPS
Performance cores
6
Performance-core Max Turbo Frequency
4.9 GHz
Pointing device
Touchpad
Processor base power
45 W
Processor boost frequency
4.9 GHz
Processor cache
24 MB
Processor cache type
Smart Cache
Processor cores
10
Processor family
Intel® Core™ i7
Processor generation
13th gen Intel® Core™ i7
Processor manufacturer
Intel
Processor model
i7-13620H
Processor threads
16
Product colour
Black
Product type
Laptop
Products per shipping (inner) case
1 pc(s)
Repairability index
6.7
RGB colour space
NTSC
Speaker power
2 W
SSD capacity
1 TB
SSD form factor
M.2
SSD interface
PCI Express 4.0
Storage media
SSD
Top Wi-Fi standard
Wi-Fi 6E (802.11ax)
Total SSDs capacity
1 TB
Total storage capacity
1 TB
Touchscreen
No
Trusted Platform Module (TPM)
Yes
USB 2.0 ports quantity
1
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
2
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
1
USB Power Delivery (USB PD)
Yes
USB Type-C charging port
Yes
USB Type-C DisplayPort Alternate Mode
Yes
Warranty period
2 year(s)
Weight
2.2 kg
Wi-Fi standards
Wi-Fi 6E (802.11ax), Wi-Fi 7 (802.11be)
Width
358.3 mm

Leaflet

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Price history over the last 6 months
Laptop GIGABYTE GAMING A16 CTHI3DE894SH 16 inch Intel Core i7 16GB 1TB NVIDIA RTX 5050 Windows 11
Current
R23,838
Lowest
R22,412
Highest
R24,551
Change 24H
+R420   +2%
Week
+R616   +3%
Month
+R461   +2%

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