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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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HP ProDesk 4 Mini G1i AI Mini PC BY7D1ET — Intel Core Ultra 7 265T, 16GB DDR5-5600, 1TB SSD, Intel Graphics, Windows 11 Pro, Black

HP ProDesk 4 Mini G1i AI Mini PC BY7D1ET — Intel Core Ultra 7 265T, 16GB DDR5-5600, 1TB SSD, Intel Graphics, Windows 11 Pro, Black
HP ProDesk 4 Mini G1i AI Mini PC BY7D1ET — Intel Core Ultra 7 265T, 16GB DDR5-5600, 1TB SSD, Intel Graphics, Windows 11 Pro, Black
HP ProDesk 4 Mini G1i AI Mini PC BY7D1ET — Intel Core Ultra 7 265T, 16GB DDR5-5600, 1TB SSD, Intel Graphics, Windows 11 Pro, Black
HP ProDesk 4 Mini G1i AI Mini PC BY7D1ET — Intel Core Ultra 7 265T, 16GB DDR5-5600, 1TB SSD, Intel Graphics, Windows 11 Pro, Black
HP ProDesk 4 Mini G1i AI Mini PC BY7D1ET — Intel Core Ultra 7 265T, 16GB DDR5-5600, 1TB SSD, Intel Graphics, Windows 11 Pro, Black
HP ProDesk 4 Mini G1i AI Mini PC BY7D1ET — Intel Core Ultra 7 265T, 16GB DDR5-5600, 1TB SSD, Intel Graphics, Windows 11 Pro, Black
HP ProDesk 4 Mini G1i AI Mini PC BY7D1ET — Intel Core Ultra 7 265T, 16GB DDR5-5600, 1TB SSD, Intel Graphics, Windows 11 Pro, Black
HP ProDesk 4 Mini G1i AI Mini PC BY7D1ET — Intel Core Ultra 7 265T, 16GB DDR5-5600, 1TB SSD, Intel Graphics, Windows 11 Pro, Black
HP ProDesk 4 Mini G1i AI Mini PC BY7D1ET — Intel Core Ultra 7 265T, 16GB DDR5-5600, 1TB SSD, Intel Graphics, Windows 11 Pro, Black
HP ProDesk 4 Mini G1i AI Mini PC BY7D1ET — Intel Core Ultra 7 265T, 16GB DDR5-5600, 1TB SSD, Intel Graphics, Windows 11 Pro, Black
HP ProDesk 4 Mini G1i AI Mini PC BY7D1ET — Intel Core Ultra 7 265T, 16GB DDR5-5600, 1TB SSD, Intel Graphics, Windows 11 Pro, Black
HP ProDesk 4 Mini G1i AI Mini PC BY7D1ET — Intel Core Ultra 7 265T, 16GB DDR5-5600, 1TB SSD, Intel Graphics, Windows 11 Pro, Black
HP ProDesk 4 Mini G1i AI Mini PC BY7D1ET — Intel Core Ultra 7 265T, 16GB DDR5-5600, 1TB SSD, Intel Graphics, Windows 11 Pro, Black
HP ProDesk 4 Mini G1i AI Mini PC BY7D1ET — Intel Core Ultra 7 265T, 16GB DDR5-5600, 1TB SSD, Intel Graphics, Windows 11 Pro, Black
HP ProDesk 4 Mini G1i AI Mini PC BY7D1ET — Intel Core Ultra 7 265T, 16GB DDR5-5600, 1TB SSD, Intel Graphics, Windows 11 Pro, Black
HP ProDesk 4 Mini G1i AI Mini PC BY7D1ET — Intel Core Ultra 7 265T, 16GB DDR5-5600, 1TB SSD, Intel Graphics, Windows 11 Pro, Black
HP ProDesk 4 Mini G1i AI Mini PC BY7D1ET — Intel Core Ultra 7 265T, 16GB DDR5-5600, 1TB SSD, Intel Graphics, Windows 11 Pro, Black
HP ProDesk 4 Mini G1i AI Mini PC BY7D1ET — Intel Core Ultra 7 265T, 16GB DDR5-5600, 1TB SSD, Intel Graphics, Windows 11 Pro, Black
HP ProDesk 4 Mini G1i AI Mini PC BY7D1ET — Intel Core Ultra 7 265T, 16GB DDR5-5600, 1TB SSD, Intel Graphics, Windows 11 Pro, Black
36 mo.
HP ProDesk 4 Mini G1i AI Mini PC BY7D1ET — Intel Core Ultra 7 265T, 16GB DDR5-5600, 1TB SSD, Intel Graphics, Windows 11 Pro, Black
HP ProDesk 4 Mini G1i AI Mini PC BY7D1ET — Intel Core Ultra 7 265T, 16GB DDR5-5600, 1TB SSD, Intel Graphics, Windows 11 Pro, Black
HP ProDesk 4 Mini G1i AI Mini PC BY7D1ET — Intel Core Ultra 7 265T, 16GB DDR5-5600, 1TB SSD, Intel Graphics, Windows 11 Pro, Black
HP ProDesk 4 Mini G1i AI Mini PC BY7D1ET — Intel Core Ultra 7 265T, 16GB DDR5-5600, 1TB SSD, Intel Graphics, Windows 11 Pro, Black
HP ProDesk 4 Mini G1i AI Mini PC BY7D1ET — Intel Core Ultra 7 265T, 16GB DDR5-5600, 1TB SSD, Intel Graphics, Windows 11 Pro, Black
HP ProDesk 4 Mini G1i AI Mini PC BY7D1ET — Intel Core Ultra 7 265T, 16GB DDR5-5600, 1TB SSD, Intel Graphics, Windows 11 Pro, Black
HP ProDesk 4 Mini G1i AI Mini PC BY7D1ET — Intel Core Ultra 7 265T, 16GB DDR5-5600, 1TB SSD, Intel Graphics, Windows 11 Pro, Black
HP ProDesk 4 Mini G1i AI Mini PC BY7D1ET — Intel Core Ultra 7 265T, 16GB DDR5-5600, 1TB SSD, Intel Graphics, Windows 11 Pro, Black
HP ProDesk 4 Mini G1i AI Mini PC BY7D1ET — Intel Core Ultra 7 265T, 16GB DDR5-5600, 1TB SSD, Intel Graphics, Windows 11 Pro, Black
HP ProDesk 4 Mini G1i AI Mini PC BY7D1ET — Intel Core Ultra 7 265T, 16GB DDR5-5600, 1TB SSD, Intel Graphics, Windows 11 Pro, Black
HP ProDesk 4 Mini G1i AI Mini PC BY7D1ET — Intel Core Ultra 7 265T, 16GB DDR5-5600, 1TB SSD, Intel Graphics, Windows 11 Pro, Black
HP ProDesk 4 Mini G1i AI Mini PC BY7D1ET — Intel Core Ultra 7 265T, 16GB DDR5-5600, 1TB SSD, Intel Graphics, Windows 11 Pro, Black
HP ProDesk 4 Mini G1i AI Mini PC BY7D1ET — Intel Core Ultra 7 265T, 16GB DDR5-5600, 1TB SSD, Intel Graphics, Windows 11 Pro, Black
HP ProDesk 4 Mini G1i AI Mini PC BY7D1ET — Intel Core Ultra 7 265T, 16GB DDR5-5600, 1TB SSD, Intel Graphics, Windows 11 Pro, Black
HP ProDesk 4 Mini G1i AI Mini PC BY7D1ET — Intel Core Ultra 7 265T, 16GB DDR5-5600, 1TB SSD, Intel Graphics, Windows 11 Pro, Black
HP ProDesk 4 Mini G1i AI Mini PC BY7D1ET — Intel Core Ultra 7 265T, 16GB DDR5-5600, 1TB SSD, Intel Graphics, Windows 11 Pro, Black
HP ProDesk 4 Mini G1i AI Mini PC BY7D1ET — Intel Core Ultra 7 265T, 16GB DDR5-5600, 1TB SSD, Intel Graphics, Windows 11 Pro, Black
HP ProDesk 4 Mini G1i AI Mini PC BY7D1ET — Intel Core Ultra 7 265T, 16GB DDR5-5600, 1TB SSD, Intel Graphics, Windows 11 Pro, Black
HP ProDesk 4 Mini G1i AI Mini PC BY7D1ET — Intel Core Ultra 7 265T, 16GB DDR5-5600, 1TB SSD, Intel Graphics, Windows 11 Pro, Black
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R22,142
+R87 Reward
HP ProDesk 4 Mini G1i AI mini PC (BY7D1ET) in black, built around an Intel Core Ultra 7 265T processor with 16 GB DDR5-5600 memory and a 1 TB SSD. Intel Graphics and Windows 11 Pro are included, along with 3-year on-site service.SpecificationsBrand: HPModel: ProDesk 4 Mini G1i AI, BY7D1ETProcessor: ... Read More
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Stock 15 Code 1397259 Brand HP Model BY7D1ET Warranty 3 Years

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Estimated delivery Monday, October 19
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HP ProDesk 4 Mini G1i AI mini PC (BY7D1ET) in black, built around an Intel Core Ultra 7 265T processor with 16 GB DDR5-5600 memory and a 1 TB SSD. Intel Graphics and Windows 11 Pro are included, along with 3-year on-site service.

Specifications

  • Brand: HP
  • Model: ProDesk 4 Mini G1i AI, BY7D1ET
  • Processor: Intel Core Ultra 7 265T
  • Memory: 16 GB DDR5-5600
  • Storage: 1 TB SSD
  • Graphics: Intel Graphics
  • Operating system: Windows 11 Pro
  • Service: 3 years on-site
  • Colour: black
Key Highlights
  • Office productivity and business applications
  • Home office and remote workstations
  • Digital signage and kiosk systems
  • Space‑constrained desktop deployments and hot‑desking
  • Edge AI inference and lightweight on‑device AI tasks
  • Processor: Intel Core Ultra 7 265T, up to 5.3 GHz, 20 cores / 20 threads
  • Neural processing: 13 TOPS NPU (integrated in Intel CPU)
  • Memory: 16 GB DDR5‑5600 (1 x 16 GB)
  • Storage: 1 TB PCIe NVMe M.2 SSD
  • Graphics: Integrated Intel Graphics
  • Networking: Ethernet 10/100/1000 Mbit/s, Wi‑Fi 6E (802.11ax), Bluetooth 5.3
  • Operating system: Windows 11 Pro (preinstalled)
  • Power supply: 90 W
  • Weight and size: approx. 1.2 kg, 1‑liter chassis
  • Colour: Black
Specifications
AI software frameworks supported by NPU
DirectML, OpenVINO, Windows ML, ONNX RT
Antenna type
2x2
Audio chip
Realtek ALC3252
Bluetooth
Yes
Bluetooth version
5.3
Cabling technology
10/100/1000Base-T(X)
Chassis type
Mini PC
Country of origin
China, Thailand
Depth
181 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display included
No
Efficient cores
12
Efficient-core base frequency
1.2 GHz
Efficient-core Max Turbo Frequency
4.6 GHz
Ethernet LAN
Yes
Ethernet LAN data rates
10, 100, 1000
General Product Safety Regulation (GPSR) URL
https://support.hp.com/us-en/document/ish_6126692-6126777-16?openCLC=true
GPU performance up to
8 TOPs
Harmonized System (HS) code
8471500000
HDMI ports quantity
1
HDMI version
2.1
Height
177 mm
HP Artificial Intelligence
AI PC
HP GTIN (EAN/UPC)
199642218505
HP segment
Business
Input device model
HP 125 Wired Mouse
Internal memory
16 GB
Internal memory type
DDR5-SDRAM
Keyboard connectivity
Wired
Keyboard included
Yes
Manufacturer warranty
1 year (1/1/1) limited warranty includes 1 year of parts, labor and on-site repair. Terms and conditions vary by country. Certain restrictions and exclusions apply.
Market positioning
Proven productivity
Maximum turbo power
112 W
Memory clock speed
5600 MHz
Memory form factor
DIMM
Memory layout (slots x size)
1 x 16
Memory slots
2
Motherboard chipset
Intel Q870
Neural processor unit (NPU)
Intel AI Boost
NPU performance up to
13 TOPs
Number of SSDs installed
1
Number of storage drives installed
1
NVMe
Yes
On-board GPU manufacturer
Intel
On-board graphics card
Yes
On-board graphics card model
Intel Graphics
Operating relative humidity (H-H)
10 - 90
Operating system installed
Windows 11 Pro
Operating temperature (T-T)
10 - 35
Optical drive type
No
Package depth
105 mm
Package height
240 mm
Package weight
3400 g
Package width
481 mm
Password protection
Yes
Password protection type
BIOS, Power on
Performance cores
8
Performance-core base frequency
1.5 GHz
Performance-core Max Turbo Frequency
5.2 GHz
Power supply
90 W
Power supply input frequency
50 - 60
Power supply input voltage
100 - 240
Processor base power
35 W
Processor boost frequency
5.3 GHz
Processor cache
30 MB
Processor cache type
L3
Processor cores
20
Processor family
Intel Core Ultra 7
Processor generation
Intel Core Ultra (Series 2)
Processor manufacturer
Intel
Processor model
265T
Processor threads
20
Product colour
Black
Product type
Mini PC
Sparsity support
Yes
SSD capacity
1000 GB
SSD form factor
M.2
SSD interface
PCI Express
Storage media
SSD
Support service included
HP 3 year Next Business Day Onsite Desktop HardwareSupport. For terms and conditions, please visit https://h20195.www2.hp.com/v2/GetPDF.aspx/4AA5-6385EEE & https://www8.hp.com/h20195/v2/getpdf.aspx/4AA5-7123EEGB.pdf
Sustainability certificates
ENERGY STAR, EPEAT
Sustainability compliance
Yes
Sustainable technologies and materials
Bulk packaging available; Molded paper pulp cushion inside box is 100% sustainably sourced and recyclable; 55% post-consumer recycled plastic; 100% recycled rare earth elements in speaker; Outside box and corrugated cushions are 100% sustainably sourced and recyclable; Up to 90% of Ocean-bound plastic in speaker enclosure and I/O strip
Thunderbolt 3 ports quantity
0
Top Wi-Fi standard
Wi-Fi 6E (802.11ax)
Total processor performance up to
33 TOPs
Total SSDs capacity
1000 GB
Total storage capacity
1000 GB
UNSPSC-code
43211507
USB 2.0 ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
3
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity
2
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity
0
USB 3.2 Gen 2x2 Type-C ports quantity
1
Weight
1.2 kg
Wi-Fi
Yes
Wi-Fi standards
Wi-Fi 6E (802.11ax)
Width
177 mm
Windows Studio effects support
Yes
WLAN controller manufacturer
Intel
WLAN controller model
Intel Wi-Fi 6E AX211

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Price history over the last 6 months
HP ProDesk 4 Mini G1i AI Mini PC BY7D1ET — Intel Core Ultra 7 265T, 16GB DDR5-5600, 1TB SSD, Intel Graphics, Windows 11 Pro, Black
Current
R22,142
Lowest
R21,718
Highest
R22,142
Change 24H
+R240   +1%
Week
+R328   +2%
Month
—   

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