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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Maestro MR-1211-24 Grey Frying Pan 24 cm Non-Stick Marble Coating Induction Compatible

Maestro MR-1211-24 Grey Frying Pan 24 cm Non-Stick Marble Coating Induction Compatible
Maestro MR-1211-24 Grey Frying Pan 24 cm Non-Stick Marble Coating Induction Compatible
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R468
+R1 Reward
Discover the perfect blend of style and functionality with the Maestro MR-1211-24 Grey Frying Pan. Crafted from high-quality aluminum with a durable non-stick marble coating, this 24 cm pan ensures effortless cooking and easy cleaning. Its ergonomic bakelite handle provides a comfortable grip, while... Read More
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Stock 12 Code 2721497 Brand Maestro Model MR-1211-24 Warranty 2 Years

Shipping & Returns

Estimated delivery Thursday, October 1
You will be kept updated through our detailed tracking system
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Discover the perfect blend of style and functionality with the Maestro MR-1211-24 Grey Frying Pan. Crafted from high-quality aluminum with a durable non-stick marble coating, this 24 cm pan ensures effortless cooking and easy cleaning. Its ergonomic bakelite handle provides a comfortable grip, while the thickened induction base guarantees even heat distribution across all hob types, including induction. Ideal for everyday use, this PFOA-free pan is a reliable addition to any kitchen.

Advantages

The Maestro MR-1211-24 offers superior non-stick performance, allowing you to cook with less oil and enjoy healthier meals. The marble coating is scratch-resistant and easy to maintain, while the aluminum body heats up quickly and evenly. The pan's compatibility with gas, electric, ceramic, halogen, and induction hobs makes it versatile for any kitchen setup. Its sleek grey exterior adds a modern touch to your cookware collection.

Suitable for

  • Everyday frying and sautéing
  • Health-conscious cooking with minimal oil
  • Use on induction, gas, electric, ceramic, and halogen hobs
  • Home cooks seeking durable, non-stick cookware

Key specifications

  • Brand: Maestro
  • Model: MR-1211-24
  • Product Type: Frying Pan
  • Diameter: 24 cm
  • Body Material: High-quality Aluminum
  • Interior Coating: Non-stick Marble Coating
  • Exterior Coating: Heat-resistant Grey Coating
  • Handle Material: Ergonomic Bakelite
  • Heat Source Compatibility: Gas, Electric, Ceramic, Halogen, Induction
  • Induction Ready: Yes
  • Color: Grey
  • PFOA Free: Yes
  • Dishwasher Safe: No (Hand wash recommended)
  • Oven Safe: No
  • Lid Included: No
  • Bottom Type: Thickened Induction Base
  • Coating Layers: Multi-layer non-stick
  • Pan Depth: 4.5 cm

Recommendations

For best results, hand wash with mild detergent and avoid metal utensils to preserve the non-stick coating. This pan is not suitable for oven use or dishwasher cleaning. Enjoy effortless cooking and easy cleanup with the Maestro MR-1211-24 Grey Frying Pan.

Specifications
Bottom diameter
24 cm
Brand
Maestro
Category
Frying Pan
Diameter
24 cm
Dishwasher proof
No
EAN
4897144676484
Handles quantity
1
Internal coating
Non-stick Marble Coating
Lid included
No
Material
Aluminum
Model
MR-1211-24
MPN
MR-1211-24
Non-stick coating
Yes
Product colour
Grey
Suitable for hob types
Gas, Electric, Ceramic, Halogen, Induction
Type
Frying Pan
Weight
0.68 kg
Price history over the last 6 months
Maestro MR-1211-24 Grey Frying Pan 24 cm Non-Stick Marble Coating Induction Compatible
Current
R468
Lowest
R282
Highest
R543
Change 24H
+R183   +64%
Week
+R185   +65%
Month
+R185   +65%

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