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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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MACAP Coffee Mill MI20 TOUCH WHITE

MACAP Coffee Mill MI20 TOUCH WHITE
MACAP Coffee Mill MI20 TOUCH WHITE
0 reviews • Write a review
R11,844
The MACAP Coffee Mill MI20 TOUCH WHITE is a premium on-demand doserless grinder designed for home and light commercial use. Featuring a sleek white finish and a user-friendly LCD touchscreen, this grinder delivers precise, consistent grinds for espresso and other coffee preparations.AdvantagesEquipp... Read More
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Stock Out Of Stock Code 2867967 Model 20249688000 Warranty 2 Years

Shipping & Returns

The MACAP Coffee Mill MI20 TOUCH WHITE is a premium on-demand doserless grinder designed for home and light commercial use. Featuring a sleek white finish and a user-friendly LCD touchscreen, this grinder delivers precise, consistent grinds for espresso and other coffee preparations.

Advantages

Equipped with 58 mm tempered steel flat burrs and a powerful 250 W motor, the MI20 TOUCH ensures uniform particle size and minimal heat transfer. The stepless micrometric adjustment allows infinite grind settings, while the electronic programmable dosing (single/double shot) offers repeatable results. The adjustable hands-free portafilter holder adds convenience.

Suitable for

  • Home baristas seeking professional-grade grinding
  • Light commercial environments (cafés, offices)
  • Espresso enthusiasts who value precision and consistency

Key specifications

  • Grinder Type: On-Demand Doserless
  • Burr Type: Flat Burrs, 58 mm, Tempered Steel
  • Motor: 250 W, 1400 RPM (50 Hz)
  • Hopper Capacity: 0.5 kg
  • Grind Adjustment: Stepless Micrometric
  • Dosing: Electronic, Programmable (Single/Double Shot)
  • Control: LCD Touchscreen
  • Housing: Die-cast Aluminum
  • Color: White
  • Voltage: 230 V, 50 Hz
  • Productivity: 2-2.5 kg/h

Recommendations

For optimal performance, use fresh coffee beans and clean the burrs regularly. The MI20 TOUCH is ideal for those who demand precision and ease of use.

Specifications
Brand
MACAP
Category
Coffee Grinders
Coffee beans capacity
0.5 kg
Colour of product
White
EAN
8052595810146
Material
Die-cast Aluminum
Model
MI20 TOUCH
MPN
20249688000
Other features
On-Demand Doserless, Stepless Micrometric Adjustment, Electronic Programmable Dosing, LCD Touchscreen, Adjustable Hands-Free Portafilter Holder
Power
250 W
Product colour
White
Product type
Coffee Mill
Pulse function
No
Weight
7 kg
Price history over the last 6 months
MACAP Coffee Mill MI20 TOUCH WHITE
Current
R11,844
Lowest
R9,794
Highest
R13,146
Change 24H
+R2,022   +21%
Week
+R2,010   +20%
Month
+R936   +9%

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