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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
Pay the courier with no extra fees.
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Lenovo ThinkBook 16 G9 IPL Copilot+ PC Intel Core Ultra 7 355 Laptop 40.6 cm (16 inch) WUXGA 32 GB DDR5-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Pro German Grey

Lenovo ThinkBook 16 G9 IPL Copilot+ PC Intel Core Ultra 7 355 Laptop 40.6 cm (16 inch) WUXGA 32 GB DDR5-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Pro German Grey
Lenovo ThinkBook 16 G9 IPL Copilot+ PC Intel Core Ultra 7 355 Laptop 40.6 cm (16 inch) WUXGA 32 GB DDR5-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Pro German Grey
Lenovo ThinkBook 16 G9 IPL Copilot+ PC Intel Core Ultra 7 355 Laptop 40.6 cm (16 inch) WUXGA 32 GB DDR5-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Pro German Grey
Lenovo ThinkBook 16 G9 IPL Copilot+ PC Intel Core Ultra 7 355 Laptop 40.6 cm (16 inch) WUXGA 32 GB DDR5-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Pro German Grey
Lenovo ThinkBook 16 G9 IPL Copilot+ PC Intel Core Ultra 7 355 Laptop 40.6 cm (16 inch) WUXGA 32 GB DDR5-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Pro German Grey
Lenovo ThinkBook 16 G9 IPL Copilot+ PC Intel Core Ultra 7 355 Laptop 40.6 cm (16 inch) WUXGA 32 GB DDR5-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Pro German Grey
Lenovo ThinkBook 16 G9 IPL Copilot+ PC Intel Core Ultra 7 355 Laptop 40.6 cm (16 inch) WUXGA 32 GB DDR5-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Pro German Grey
Lenovo ThinkBook 16 G9 IPL Copilot+ PC Intel Core Ultra 7 355 Laptop 40.6 cm (16 inch) WUXGA 32 GB DDR5-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Pro German Grey
Lenovo ThinkBook 16 G9 IPL Copilot+ PC Intel Core Ultra 7 355 Laptop 40.6 cm (16 inch) WUXGA 32 GB DDR5-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Pro German Grey
Lenovo ThinkBook 16 G9 IPL Copilot+ PC Intel Core Ultra 7 355 Laptop 40.6 cm (16 inch) WUXGA 32 GB DDR5-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Pro German Grey
Lenovo ThinkBook 16 G9 IPL Copilot+ PC Intel Core Ultra 7 355 Laptop 40.6 cm (16 inch) WUXGA 32 GB DDR5-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Pro German Grey
Lenovo ThinkBook 16 G9 IPL Copilot+ PC Intel Core Ultra 7 355 Laptop 40.6 cm (16 inch) WUXGA 32 GB DDR5-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Pro German Grey
Lenovo ThinkBook 16 G9 IPL Copilot+ PC Intel Core Ultra 7 355 Laptop 40.6 cm (16 inch) WUXGA 32 GB DDR5-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Pro German Grey
Lenovo ThinkBook 16 G9 IPL Copilot+ PC Intel Core Ultra 7 355 Laptop 40.6 cm (16 inch) WUXGA 32 GB DDR5-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Pro German Grey
Lenovo ThinkBook 16 G9 IPL Copilot+ PC Intel Core Ultra 7 355 Laptop 40.6 cm (16 inch) WUXGA 32 GB DDR5-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Pro German Grey
Lenovo ThinkBook 16 G9 IPL Copilot+ PC Intel Core Ultra 7 355 Laptop 40.6 cm (16 inch) WUXGA 32 GB DDR5-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Pro German Grey
Lenovo ThinkBook 16 G9 IPL Copilot+ PC Intel Core Ultra 7 355 Laptop 40.6 cm (16 inch) WUXGA 32 GB DDR5-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Pro German Grey
Lenovo ThinkBook 16 G9 IPL Copilot+ PC Intel Core Ultra 7 355 Laptop 40.6 cm (16 inch) WUXGA 32 GB DDR5-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Pro German Grey
Lenovo ThinkBook 16 G9 IPL Copilot+ PC Intel Core Ultra 7 355 Laptop 40.6 cm (16 inch) WUXGA 32 GB DDR5-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Pro German Grey
Lenovo ThinkBook 16 G9 IPL Copilot+ PC Intel Core Ultra 7 355 Laptop 40.6 cm (16 inch) WUXGA 32 GB DDR5-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Pro German Grey
Lenovo ThinkBook 16 G9 IPL Copilot+ PC Intel Core Ultra 7 355 Laptop 40.6 cm (16 inch) WUXGA 32 GB DDR5-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Pro German Grey
Lenovo ThinkBook 16 G9 IPL Copilot+ PC Intel Core Ultra 7 355 Laptop 40.6 cm (16 inch) WUXGA 32 GB DDR5-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Pro German Grey
Lenovo ThinkBook 16 G9 IPL Copilot+ PC Intel Core Ultra 7 355 Laptop 40.6 cm (16 inch) WUXGA 32 GB DDR5-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Pro German Grey
Lenovo ThinkBook 16 G9 IPL Copilot+ PC Intel Core Ultra 7 355 Laptop 40.6 cm (16 inch) WUXGA 32 GB DDR5-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Pro German Grey
Lenovo ThinkBook 16 G9 IPL Copilot+ PC Intel Core Ultra 7 355 Laptop 40.6 cm (16 inch) WUXGA 32 GB DDR5-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Pro German Grey
Lenovo ThinkBook 16 G9 IPL Copilot+ PC Intel Core Ultra 7 355 Laptop 40.6 cm (16 inch) WUXGA 32 GB DDR5-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Pro German Grey
Lenovo ThinkBook 16 G9 IPL Copilot+ PC Intel Core Ultra 7 355 Laptop 40.6 cm (16 inch) WUXGA 32 GB DDR5-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Pro German Grey
Lenovo ThinkBook 16 G9 IPL Copilot+ PC Intel Core Ultra 7 355 Laptop 40.6 cm (16 inch) WUXGA 32 GB DDR5-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Pro German Grey
Lenovo ThinkBook 16 G9 IPL Copilot+ PC Intel Core Ultra 7 355 Laptop 40.6 cm (16 inch) WUXGA 32 GB DDR5-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Pro German Grey
Lenovo ThinkBook 16 G9 IPL Copilot+ PC Intel Core Ultra 7 355 Laptop 40.6 cm (16 inch) WUXGA 32 GB DDR5-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Pro German Grey
Lenovo ThinkBook 16 G9 IPL Copilot+ PC Intel Core Ultra 7 355 Laptop 40.6 cm (16 inch) WUXGA 32 GB DDR5-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Pro German Grey
Lenovo ThinkBook 16 G9 IPL Copilot+ PC Intel Core Ultra 7 355 Laptop 40.6 cm (16 inch) WUXGA 32 GB DDR5-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Pro German Grey
Lenovo ThinkBook 16 G9 IPL Copilot+ PC Intel Core Ultra 7 355 Laptop 40.6 cm (16 inch) WUXGA 32 GB DDR5-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Pro German Grey
Lenovo ThinkBook 16 G9 IPL Copilot+ PC Intel Core Ultra 7 355 Laptop 40.6 cm (16 inch) WUXGA 32 GB DDR5-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Pro German Grey
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Lenovo ThinkBook 16 G9 IPL Copilot+ PC. Product type: Laptop, Form factor: Clamshell. Processor family: Intel Core Ultra 7, Processor model: 355. Display diagonal: 40.6 cm (16"), HD type: WUXGA, Display resolution: 1920 x 1200 pixels. Internal memory: 32 GB, Internal memory type: DDR5-SDRAM. Total s... Read More
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Stock 71 Code 2555152 Brand LENOVO Model 21UR0058GE Warranty 2 Years

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Estimated delivery Thursday, October 8
You will be kept updated through our detailed tracking system
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Lenovo ThinkBook 16 G9 IPL Copilot+ PC. Product type: Laptop, Form factor: Clamshell. Processor family: Intel Core Ultra 7, Processor model: 355. Display diagonal: 40.6 cm (16"), HD type: WUXGA, Display resolution: 1920 x 1200 pixels. Internal memory: 32 GB, Internal memory type: DDR5-SDRAM. Total storage capacity: 1 TB, Storage media: SSD. On-board graphics card model: Intel® Graphics. Operating system installed: Windows 11 Pro. Product colour: Grey. Weight: 1.7 kg

Key Highlights
  • Laptop Clamshell Grey
  • Intel Core Ultra 7 355 Processor cores: 8
  • 40.6 cm (16") WUXGA 1920 x 1200 pixels IPS LED backlight 16:10
  • 32 GB DDR5-SDRAM 5600 MHz 2 x 16 GB
  • 1 TB SSD
  • Intel® Graphics
  • Wi-Fi 7 (802.11be) Ethernet LAN 100,1000 Mbit/s Bluetooth 5.4
  • 48 Wh 65 W
  • Windows 11 Pro
Specifications
AC adapter included
Yes
AC adapter power
65 W
Antenna type
2x2
Anti-glare screen
Yes
Audio chip
Realtek ALC3287
Battery capacity
48 Wh
Bluetooth
Yes
Bluetooth version
5.4
Built-in microphone
Yes
Cable lock slot
Yes
Cable lock slot type
Kensington
Card reader integrated
Yes
Certification
ENERGY STAR,TCO,EPEAT Gold,RoHS
Colour gamut
45%
Colour name
Arctic Grey
Combo headphone/mic port
Yes
Compatible memory cards
SD
Copilot key
Yes
Copilot+ PC
Yes
Depth
253.5 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display back cover material
Aluminium
Display brightness
400 cd/m²
Display diagonal
40.6 cm (16")
Display resolution
1920 x 1200 pixels
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
1
Ethernet LAN data rates
100,1000 Mbit/s
Fingerprint reader
Yes
Form factor
Clamshell
Front camera
Yes
Front camera HD type
Full HD
Front camera resolution
1920 x 1080 pixels
HD type
WUXGA
HDMI ports quantity
1
HDMI version
2.1
Height
17.5 mm
Housing material
Acrylonitrile butadiene styrene (ABS), Polycarbonate (PC)
Infrared (IR) camera
Yes
Intel® Thunderbolt 4
Yes
Internal memory
32 GB
Internal memory type
DDR5-SDRAM
Keyboard backlit
Yes
Keyboard language
German
LED backlight
Yes
Maximum internal memory
64 GB
Maximum refresh rate
60 Hz
Memory clock speed
5600 MHz
Memory form factor
SO-DIMM
Memory layout (slots x size)
2 x 16 GB
Memory slots
2x SO-DIMM
Microsoft Copilot
Yes
Mobile network connection
No
Motherboard chipset
Intel SoC
Native aspect ratio
16:10
Number of built-in speakers
2
Number of microphones
2
Number of SSDs installed
1
Numeric keypad
Yes
NVMe
Yes
On-board GPU manufacturer
Intel
On-board graphics card
Yes
On-board graphics card family
Intel® Graphics
On-board graphics card model
Intel® Graphics
Operating system installed
Windows 11 Pro
Operating system language
German
Optical drive type
No
Panel type
IPS
Pointing device
Touchpad
Privacy camera
Yes
Privacy type
Privacy shutter
Processor cores
8
Processor family
Intel Core Ultra 7
Processor manufacturer
Intel
Processor model
355
Processor threads
8
Product colour
Grey
Product type
Laptop
RGB colour space
NTSC
Speaker power
2 W
SSD capacity
1 TB
SSD form factor
M.2
SSD interface
PCI Express 4.0
Storage media
SSD
Thunderbolt 4 ports quantity
2
Top Wi-Fi standard
Wi-Fi 7 (802.11be)
Total SSDs capacity
1 TB
Total storage capacity
1 TB
Touchscreen
No
Trial software
Office
Trusted Platform Module (TPM)
Yes
Trusted Platform Module (TPM) version
2.0
USB 2.0 ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
2
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB Power Delivery (USB PD)
Yes
USB Sleep-and-Charge
Yes
USB Type-C charging port
Yes
USB Type-C required charging power (max)
65 W
USB Type-C required charging power (min)
45 W
Weight
1.7 kg
Wi-Fi standards
Wi-Fi 7 (802.11be)
Width
356 mm
Windows Hello
Yes
WWAN
Not installed

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Price history over the last 6 months
Lenovo ThinkBook 16 G9 IPL Copilot+ PC Intel Core Ultra 7 355 Laptop 40.6 cm (16 inch) WUXGA 32 GB DDR5-SDRAM 1 TB SSD Wi-Fi 7 (802.11be) Windows 11 Pro German Grey
Current
R31,542
Lowest
R27,442
Highest
R31,542
Change 24H
+R131   +0%
Week
+R2,253   +8%
Month
+R2,737   +10%

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