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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Laptop Microsoft Surface Laptop 7 Copilot+ PC – Intel Core Ultra 5 236V, 13.8 inch (35 cm) Touch, 16 GB, 512 GB SSD, Windows 11 Pro, Platinum

Laptop Microsoft Surface Laptop 7 Copilot+ PC – Intel Core Ultra 5 236V, 13.8 inch (35 cm) Touch, 16 GB, 512 GB SSD, Windows 11 Pro, Platinum
Laptop Microsoft Surface Laptop 7 Copilot+ PC – Intel Core Ultra 5 236V, 13.8 inch (35 cm) Touch, 16 GB, 512 GB SSD, Windows 11 Pro, Platinum
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R36,718
Microsoft Surface Laptop 7 Copilot+ PC is a clamshell business laptop with a 13.8-inch (35 cm) 2304×1536 touchscreen, powered by the Intel® Core™ Ultra 5 236V processor. It includes 16 GB LPDDR5x memory, a 512 GB SSD, Intel Arc Graphics 130V, and runs Windows 11 Pro. The laptop is designed for busin... Read More
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Stock 1 Code 1515647 Brand MICROSOFT Model EP2-38604 Warranty 2 Years

Shipping & Returns

Estimated delivery Friday, October 23
You will be kept updated through our detailed tracking system
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EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival
GIGABYTE AERO X16 2WHA3DEC65AP Gaming Laptop, AMD Ryzen AI 9 HX 370, 40.6 cm (16 inch) WQXGA 2560 x 1600 IPS 165 Hz, 32 GB DDR5, 2 TB SSD, NVIDIA GeForce RTX 5070 8 GB, Wi-Fi 6E (802.11ax), Windows 11 Pro, Grey
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GIGABYTE AERO X16 2WHA3DEC65AP Gaming Laptop, AMD Ryzen AI 9 HX 370, 40.6 cm (16 inch) WQXGA 2560 x 1600 IPS 165 Hz, 32 GB DDR5, 2 TB SSD, NVIDIA GeForce RTX 5070 8 GB, Wi-Fi 6E (802.11ax), Windows 11 Pro, Grey
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Lenovo ThinkPad L14 Gen 6 (AMD) 21S80033GE Laptop, AMD Ryzen 5 PRO 215 3.2 GHz, 35.6 cm (14 inch) WUXGA 1920 x 1200, 16 GB DDR5-SDRAM, 512 GB SSD, AMD Radeon 740M, Wi-Fi 7, 4G, Windows 11 Pro, German keyboard, Black
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Laptop DELL Pro PC16250 16 inch Intel Core Ultra 5 235U 16GB 512GB SSD Intel Graphics Windows 11 Pro
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HP ZBook Fury 16 G1i 98L76ET Mobile Workstation, Intel Core Ultra 7 265HX vPro, 40.6 cm (16 inch) WUXGA 1920x1200 IPS, 32 GB RAM, 1 TB SSD, NVIDIA RTX PRO 3000 Blackwell 12GB, Wi-Fi 7, Windows 11 Pro
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HP EliteBook 6 G1a AD3J9ET AI PC Laptop, AMD Ryzen 5 230, 40.6 cm (16 inch) WUXGA IPS, 16 GB DDR5, 512 GB SSD NVMe, AMD Radeon 760M, Wi-Fi 7 (802.11be), Windows 11 Pro
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Microsoft Surface Laptop 7 Copilot+ PC is a clamshell business laptop with a 13.8-inch (35 cm) 2304×1536 touchscreen, powered by the Intel® Core™ Ultra 5 236V processor. It includes 16 GB LPDDR5x memory, a 512 GB SSD, Intel Arc Graphics 130V, and runs Windows 11 Pro. The laptop is designed for business use with modern connectivity and a slim, platinum-coloured chassis, and it weighs approximately 1.35 kg.

Advantages

The Surface Laptop 7 combines an AI-capable Intel Core Ultra processor with a high-resolution 3:2 touchscreen, fast LPDDR5x memory and NVMe SSD storage for responsive performance in office and mobile workflows. Built-in Wi‑Fi 7 and Bluetooth 5.4 provide up-to-date wireless connectivity, while Windows 11 Pro supports business security and management features. The compact 13.8" form factor and lightweight design suit mobile productivity.

Suitable for

  • Office productivity and document editing
  • Video conferencing and collaboration
  • Web browsing and cloud applications
  • Multimedia playback and light content creation
  • Mobile business use and travel

Key specifications

  • Model: Surface Laptop 7 (Copilot+ PC)
  • Processor: Intel® Core™ Ultra 5 236V (Series 2), 8 cores
  • Display: 13.8" (35 cm) touchscreen, 2304 × 1536, 3:2 aspect ratio
  • Memory: 16 GB LPDDR5x
  • Storage: 512 GB SSD (NVMe)
  • Graphics: Intel Arc Graphics 130V
  • Connectivity: Wi‑Fi 7 (802.11be), Bluetooth 5.4
  • Operating system: Windows 11 Pro 64-bit
  • Colour: Platinum; Weight: ~1.35 kg

How to use

Set up the Surface Laptop by completing Windows 11 Pro initial configuration and connecting to your corporate or home Wi‑Fi network. Sign in with your Microsoft work or school account to enable Copilot+ features and apply any required company policies. Use the touchscreen for direct navigation and touch-enabled apps; the built-in keyboard and precision touchpad support standard laptop workflows. Keep the system updated through Windows Update for feature and security improvements.

Recommendations

For optimal performance, use the laptop on a stable surface, enable Windows power plans that suit your workload, and keep at least 15–20% free space on the SSD. For business deployments, enroll the device in your organisation’s device management solution and apply security policies via Microsoft Intune or equivalent.
Key Highlights
  • Office productivity and document editing
  • Video conferencing and collaboration
  • Web browsing and cloud applications
  • Multimedia playback and light content creation
  • Mobile business use and travel
  • Model: Surface Laptop 7 (Copilot+ PC)
  • Processor: Intel® Core™ Ultra 5 236V (Series 2), 8 cores
  • Display: 13.8" (35 cm) touchscreen, 2304 × 1536, 3:2 aspect ratio
  • Memory: 16 GB LPDDR5x
  • Storage: 512 GB SSD (NVMe)
  • Graphics: Intel Arc Graphics 130V
  • Connectivity: Wi‑Fi 7 (802.11be), Bluetooth 5.4
  • Operating system: Windows 11 Pro 64-bit
  • Colour: Platinum; Weight: ~1.35 kg
Specifications
AC adapter included
Yes
AC adapter power
39 W
AI software frameworks supported by NPU
DirectML, ONNX RT, OpenVINO, Windows ML
Ambient light sensor
Yes
Audio system
Dolby Atmos
Bluetooth
Yes
Bluetooth Low Energy (BLE)
Yes
Bluetooth version
5.4
Brand
Microsoft
Browsing time (Wi-Fi)
12 h
Built-in microphone
Yes
Charging port type
Surface Connect
Combo headphone/mic port
Yes
Continuous video playback time
20 h
Contrast ratio (typical)
1300:1
Copilot key
Yes
Copilot+ PC
Yes
Depth
301 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display diagonal
13.8 "
Display glass type
Gorilla Glass
Display resolution
2304 x 1536
Display technology marketing name
PixelSense Flow
Efficient-core base frequency
2.1 GHz
Face recognition
Yes
Form factor
Clamshell
Front camera
Yes
Front camera HD type
Full HD
Front camera resolution
1920 x 1080
GPU performance up to
53 TOPs
HDMI ports quantity
0
Height
17.5 mm
High Dynamic Range (HDR) supported
Yes
High Dynamic Range (HDR) technology
Dolby Vision IQ
Housing material
Aluminium
Intel® Thunderbolt 4
Yes
Internal memory
16 GB
Internal memory type
LPDDR5x-SDRAM
Introduction year
2025
Island-style keyboard
Yes
Keyboard backlit
Yes
LED backlight
Yes
Low Power Efficient-core Max Turbo Frequency
3.5 GHz
Low Power Efficient-cores
4
Market positioning
Business
Maximum display brightness (HDR)
600 cd/m²
Maximum internal memory
16 GB
Maximum refresh rate
120 Hz
Maximum turbo power
37 W
Microsoft Copilot
Yes
Mobile network connection
No
Native aspect ratio
3:2
Neural processor unit (NPU)
Intel AI Boost
NPU performance up to
40 TOPs
Number of microphones
2
Number of SSDs installed
1
Numeric keypad
No
On-board GPU manufacturer
Intel
On-board graphics card
Yes
On-board graphics card 4K support
Yes
On-board graphics card 8K support
Yes
Operating system architecture
64-bit
Operating system installed
Windows 11 Pro
Optical drive type
No
Password protection
Yes
Performance cores
4
Performance-core base frequency
2.1 GHz
Performance-core Max Turbo Frequency
4.7 GHz
Pixel density
201 ppi
Pointing device
Touchpad
Pre-installed software
Microsoft 365 Apps
Processor base power
17 W
Processor cache
8 MB
Processor cache type
Smart Cache
Processor cores
8
Processor family
Intel Core Ultra 5
Processor generation
Intel Core Ultra (Series 2)
Processor manufacturer
Intel
Processor model
236V
Processor threads
8
Product colour
Platinum
Product type
Laptop
RGB colour space
sRGB
Sparsity support
Yes
Speakers manufacturer
OmniSonic
SSD capacity
512 GB
Storage media
SSD
Top Wi-Fi standard
Wi-Fi 7 (802.11be)
Total processor performance up to
97 TOPs
Total SSDs capacity
512 GB
Total storage capacity
512 GB
Touchscreen
Yes
Trusted Platform Module (TPM)
Yes
Trusted Platform Module (TPM) version
2.0
USB 2.0 ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
1
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB Power Delivery (USB PD)
Yes
USB Type-C charging port
Yes
USB Type-C DisplayPort Alternate Mode
Yes
USB4 Gen 3x2 ports quantity
2
Weight
1.35 kg
Wi-Fi standards
802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac), Wi-Fi 6 (802.11ax), Wi-Fi 6E (802.11ax), Wi-Fi 7 (802.11be)
Width
220 mm
Windows Hello
Yes
Windows Studio effects support
Yes

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Price history over the last 6 months
Laptop Microsoft Surface Laptop 7 Copilot+ PC – Intel Core Ultra 5 236V, 13.8 inch (35 cm) Touch, 16 GB, 512 GB SSD, Windows 11 Pro, Platinum
Current
R36,718
Lowest
R35,864
Highest
R37,792
Change 24H
+R729   +2%
Week
+R729   +2%
Month
+R729   +2%

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