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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
Pay the courier with no extra fees.
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GIGABYTE AERO X16 2WHA3DEC65AP Copilot+ PC AMD Ryzen AI 9 HX 370 Laptop 40.6 cm (16 inch) WQXGA 32 GB DDR5-SDRAM 2 TB SSD NVIDIA GeForce RTX 5070 Wi-Fi 6E (802.11ax) Windows 11 Pro Grey

GIGABYTE AERO X16 2WHA3DEC65AP Copilot+ PC AMD Ryzen AI 9 HX 370 Laptop 40.6 cm (16 inch) WQXGA 32 GB DDR5-SDRAM 2 TB SSD NVIDIA GeForce RTX 5070 Wi-Fi 6E (802.11ax) Windows 11 Pro Grey
GIGABYTE AERO X16 2WHA3DEC65AP Copilot+ PC AMD Ryzen AI 9 HX 370 Laptop 40.6 cm (16 inch) WQXGA 32 GB DDR5-SDRAM 2 TB SSD NVIDIA GeForce RTX 5070 Wi-Fi 6E (802.11ax) Windows 11 Pro Grey
GIGABYTE AERO X16 2WHA3DEC65AP Copilot+ PC AMD Ryzen AI 9 HX 370 Laptop 40.6 cm (16 inch) WQXGA 32 GB DDR5-SDRAM 2 TB SSD NVIDIA GeForce RTX 5070 Wi-Fi 6E (802.11ax) Windows 11 Pro Grey
GIGABYTE AERO X16 2WHA3DEC65AP Copilot+ PC AMD Ryzen AI 9 HX 370 Laptop 40.6 cm (16 inch) WQXGA 32 GB DDR5-SDRAM 2 TB SSD NVIDIA GeForce RTX 5070 Wi-Fi 6E (802.11ax) Windows 11 Pro Grey
GIGABYTE AERO X16 2WHA3DEC65AP Copilot+ PC AMD Ryzen AI 9 HX 370 Laptop 40.6 cm (16 inch) WQXGA 32 GB DDR5-SDRAM 2 TB SSD NVIDIA GeForce RTX 5070 Wi-Fi 6E (802.11ax) Windows 11 Pro Grey
GIGABYTE AERO X16 2WHA3DEC65AP Copilot+ PC AMD Ryzen AI 9 HX 370 Laptop 40.6 cm (16 inch) WQXGA 32 GB DDR5-SDRAM 2 TB SSD NVIDIA GeForce RTX 5070 Wi-Fi 6E (802.11ax) Windows 11 Pro Grey
GIGABYTE AERO X16 2WHA3DEC65AP Copilot+ PC AMD Ryzen AI 9 HX 370 Laptop 40.6 cm (16 inch) WQXGA 32 GB DDR5-SDRAM 2 TB SSD NVIDIA GeForce RTX 5070 Wi-Fi 6E (802.11ax) Windows 11 Pro Grey
GIGABYTE AERO X16 2WHA3DEC65AP Copilot+ PC AMD Ryzen AI 9 HX 370 Laptop 40.6 cm (16 inch) WQXGA 32 GB DDR5-SDRAM 2 TB SSD NVIDIA GeForce RTX 5070 Wi-Fi 6E (802.11ax) Windows 11 Pro Grey
GIGABYTE AERO X16 2WHA3DEC65AP Copilot+ PC AMD Ryzen AI 9 HX 370 Laptop 40.6 cm (16 inch) WQXGA 32 GB DDR5-SDRAM 2 TB SSD NVIDIA GeForce RTX 5070 Wi-Fi 6E (802.11ax) Windows 11 Pro Grey
GIGABYTE AERO X16 2WHA3DEC65AP Copilot+ PC AMD Ryzen AI 9 HX 370 Laptop 40.6 cm (16 inch) WQXGA 32 GB DDR5-SDRAM 2 TB SSD NVIDIA GeForce RTX 5070 Wi-Fi 6E (802.11ax) Windows 11 Pro Grey
GIGABYTE AERO X16 2WHA3DEC65AP Copilot+ PC AMD Ryzen AI 9 HX 370 Laptop 40.6 cm (16 inch) WQXGA 32 GB DDR5-SDRAM 2 TB SSD NVIDIA GeForce RTX 5070 Wi-Fi 6E (802.11ax) Windows 11 Pro Grey
GIGABYTE AERO X16 2WHA3DEC65AP Copilot+ PC AMD Ryzen AI 9 HX 370 Laptop 40.6 cm (16 inch) WQXGA 32 GB DDR5-SDRAM 2 TB SSD NVIDIA GeForce RTX 5070 Wi-Fi 6E (802.11ax) Windows 11 Pro Grey
GIGABYTE AERO X16 2WHA3DEC65AP Copilot+ PC AMD Ryzen AI 9 HX 370 Laptop 40.6 cm (16 inch) WQXGA 32 GB DDR5-SDRAM 2 TB SSD NVIDIA GeForce RTX 5070 Wi-Fi 6E (802.11ax) Windows 11 Pro Grey
GIGABYTE AERO X16 2WHA3DEC65AP Copilot+ PC AMD Ryzen AI 9 HX 370 Laptop 40.6 cm (16 inch) WQXGA 32 GB DDR5-SDRAM 2 TB SSD NVIDIA GeForce RTX 5070 Wi-Fi 6E (802.11ax) Windows 11 Pro Grey
GIGABYTE AERO X16 2WHA3DEC65AP Copilot+ PC AMD Ryzen AI 9 HX 370 Laptop 40.6 cm (16 inch) WQXGA 32 GB DDR5-SDRAM 2 TB SSD NVIDIA GeForce RTX 5070 Wi-Fi 6E (802.11ax) Windows 11 Pro Grey
GIGABYTE AERO X16 2WHA3DEC65AP Copilot+ PC AMD Ryzen AI 9 HX 370 Laptop 40.6 cm (16 inch) WQXGA 32 GB DDR5-SDRAM 2 TB SSD NVIDIA GeForce RTX 5070 Wi-Fi 6E (802.11ax) Windows 11 Pro Grey
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R39,396
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GIGABYTE AERO X16 2WHA3DEC65AP, AMD Ryzen AI 9 HX, 2 GHz, 40.6 cm (16"), 2560 x 1600 pixels, 32 GB, 2 TB GIGABYTE AERO X16 2WHA3DEC65AP. Product type: Laptop, Form factor: Clamshell. Processor family: AMD Ryzen AI 9 HX, Processor model: 370, Processor frequency: 2 GHz. Display diagonal: 40.6 cm (16... Read More
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Stock 2 Code 116722 Brand GIGABYTE Model GIGABYTE AERO X16 2WHA3DEC65AP Warranty 2 Years

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GIGABYTE AERO X16 2WHA3DEC65AP, AMD Ryzen AI 9 HX, 2 GHz, 40.6 cm (16"), 2560 x 1600 pixels, 32 GB, 2 TB

GIGABYTE AERO X16 2WHA3DEC65AP. Product type: Laptop, Form factor: Clamshell. Processor family: AMD Ryzen AI 9 HX, Processor model: 370, Processor frequency: 2 GHz. Display diagonal: 40.6 cm (16"), HD type: WQXGA, Display resolution: 2560 x 1600 pixels. Internal memory: 32 GB, Internal memory type: DDR5-SDRAM. Total storage capacity: 2 TB, Storage media: SSD. On-board graphics card model: AMD Radeon 890M. Operating system installed: Windows 11 Pro. Product colour: Grey

Key Highlights
  • Laptop Clamshell Grey
  • AMD Ryzen AI 9 HX 370 2 GHz Processor cores: 12
  • 40.6 cm (16") WQXGA 2560 x 1600 pixels IPS 16:10
  • 32 GB DDR5-SDRAM 5600 MHz 2 x 16 GB
  • 2 TB SSD
  • NVIDIA GeForce RTX 5070 8 GB AMD Radeon 890M
  • Wi-Fi 6E (802.11ax) Ethernet LAN 10,100,1000 Mbit/s Bluetooth 5.2
  • Lithium Polymer (LiPo) 76.1 Wh 150 W
  • Windows 11 Pro
Specifications
AC adapter frequency
50 - 60 Hz
AC adapter input voltage
100 - 240 V
AC adapter power
150 W
Antenna type
2x2
Audio system
Dolby Atmos
Battery capacity
76.1 Wh
Battery technology
Lithium Polymer (LiPo)
Battery weight
275 g
Bluetooth
Yes
Bluetooth version
5.2
Built-in microphone
Yes
Colour gamut
100%
Colour name
Space Gray
Combo headphone/mic port
Yes
Copilot key
Yes
Copilot+ PC
Yes
Country of origin
China
Depth
250.7 mm
Discrete GPU manufacturer
NVIDIA
Discrete graphics card
Yes
Discrete graphics card memory
8 GB
Discrete graphics card model
NVIDIA GeForce RTX 5070
Discrete graphics memory type
GDDR7
Display brightness
400 cd/m²
Display diagonal
40.6 cm (16")
Display resolution
2560 x 1600 pixels
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
2
Ethernet LAN data rates
10,100,1000 Mbit/s
Form factor
Clamshell
Front camera
Yes
Front camera HD type
Full HD
Front camera resolution
1920 x 1080 pixels
HD type
WQXGA
HDMI ports quantity
1
HDMI version
2.1
Height (front)
1.68 cm
Height (rear)
2 cm
Infrared (IR) camera
Yes
Internal memory
32 GB
Internal memory type
DDR5-SDRAM
Introduction year
2025
Keyboard backlit
Yes
Keyboard backlit colour
RGB
Keyboard backlit zone
1-zone RGB
Maximum internal memory
64 GB
Maximum refresh rate
165 Hz
Memory clock speed
5600 MHz
Memory layout (slots x size)
2 x 16 GB
Memory slots
2x SO-DIMM
Mobile network connection
No
Native aspect ratio
16:10
Neural processor unit (NPU)
AMD Ryzen AI
NPU performance up to
50 TOPs
Number of battery cells
4
Number of built-in speakers
2
Number of SSDs installed
2
Numeric keypad
No
NVMe
Yes
On-board GPU manufacturer
AMD
On-board graphics card
Yes
On-board graphics card family
AMD Radeon
On-board graphics card model
AMD Radeon 890M
Operating system installed
Windows 11 Pro
Optical drive type
No
Original brand name
GIGABYTE
Package depth
520 mm
Package height
322 mm
Package weight
3.57 kg
Package width
60 mm
Panel type
IPS
Pointing device
Touchpad
Processor boost frequency
5.1 GHz
Processor cache
36 MB
Processor cache type
L2 & L3
Processor cores
12
Processor family
AMD Ryzen AI 9 HX
Processor frequency
2 GHz
Processor manufacturer
AMD
Processor model
370
Processor threads
24
Product colour
Grey
Product type
Laptop
Repairability index
6.6
RGB colour space
DCI-P3
Speaker power
2 W
SSD capacity
1 TB
SSD form factor
M.2
SSD interface
PCI Express 4.0
Storage media
SSD
Top Wi-Fi standard
Wi-Fi 6E (802.11ax)
Total processor performance up to
80 TOPs
Total SSDs capacity
2 TB
Total storage capacity
2 TB
Touchscreen
No
Trusted Platform Module (TPM)
Yes
USB 2.0 ports quantity
1
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
2
USB Power Delivery (USB PD)
Yes
USB Type-C DisplayPort Alternate Mode
Yes
USB4 Gen 2x2 ports quantity
1
Warranty period
2 year(s)
Weight
1.9 kg
Wi-Fi standards
Wi-Fi 6E (802.11ax)
Width
355 mm

Leaflet

Open Leaflet
Price history over the last 6 months
GIGABYTE AERO X16 2WHA3DEC65AP Copilot+ PC AMD Ryzen AI 9 HX 370 Laptop 40.6 cm (16 inch) WQXGA 32 GB DDR5-SDRAM 2 TB SSD NVIDIA GeForce RTX 5070 Wi-Fi 6E (802.11ax) Windows 11 Pro Grey
Current
R39,396
Lowest
R38,962
Highest
R48,441
Change 24H
+R354   +1%
Week
-R1,481   -4%
Month
-R2,961   -7%

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