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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
Pay the courier with no extra fees.
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Laptop Microsoft Surface Laptop 7 Copilot+ 13.8 inch Intel Core Ultra 5 16GB 256GB Intel Arc Graphics Windows 11 Pro

Laptop Microsoft Surface Laptop 7 Copilot+ 13.8 inch Intel Core Ultra 5 16GB 256GB Intel Arc Graphics Windows 11 Pro
Laptop Microsoft Surface Laptop 7 Copilot+ 13.8 inch Intel Core Ultra 5 16GB 256GB Intel Arc Graphics Windows 11 Pro
Laptop Microsoft Surface Laptop 7 Copilot+ 13.8 inch Intel Core Ultra 5 16GB 256GB Intel Arc Graphics Windows 11 Pro
Laptop Microsoft Surface Laptop 7 Copilot+ 13.8 inch Intel Core Ultra 5 16GB 256GB Intel Arc Graphics Windows 11 Pro
Laptop Microsoft Surface Laptop 7 Copilot+ 13.8 inch Intel Core Ultra 5 16GB 256GB Intel Arc Graphics Windows 11 Pro
Laptop Microsoft Surface Laptop 7 Copilot+ 13.8 inch Intel Core Ultra 5 16GB 256GB Intel Arc Graphics Windows 11 Pro
Laptop Microsoft Surface Laptop 7 Copilot+ 13.8 inch Intel Core Ultra 5 16GB 256GB Intel Arc Graphics Windows 11 Pro
Laptop Microsoft Surface Laptop 7 Copilot+ 13.8 inch Intel Core Ultra 5 16GB 256GB Intel Arc Graphics Windows 11 Pro
Laptop Microsoft Surface Laptop 7 Copilot+ 13.8 inch Intel Core Ultra 5 16GB 256GB Intel Arc Graphics Windows 11 Pro
Laptop Microsoft Surface Laptop 7 Copilot+ 13.8 inch Intel Core Ultra 5 16GB 256GB Intel Arc Graphics Windows 11 Pro
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R41,034
+R166 Reward
Surface Laptop for Business, 7th Edition (Copilot+ PC) with a 13.8" PixelSense Flow touchscreen offers business-focused performance powered by an Intel Core Ultra 5 (model 236V) processor, 16 GB LPDDR5x memory and a 256 GB SSD. The device includes Intel Arc Graphics 130V, optional 5G connectivity, W... Read More
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Stock 12 Code 2454963 Brand MICROSOFT Model EP2-36323 Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, September 29
You will be kept updated through our detailed tracking system
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EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival
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Surface Laptop for Business, 7th Edition (Copilot+ PC) with a 13.8" PixelSense Flow touchscreen offers business-focused performance powered by an Intel Core Ultra 5 (model 236V) processor, 16 GB LPDDR5x memory and a 256 GB SSD. The device includes Intel Arc Graphics 130V, optional 5G connectivity, Wi‑Fi 7 and Windows 11 Pro, making it suitable for professional workflows that require responsiveness, connectivity and a long battery life.

Advantages

The laptop delivers strong CPU performance and built-in AI acceleration via the Intel AI Boost NPU (up to 48 TOPS) for faster on-device AI tasks. Battery life of up to 22 hours supports extended workdays away from power outlets. The 3:2 PixelSense Flow touchscreen with thin bezels provides a spacious, high-resolution display for document work, multitasking and touch interactions. Business-grade Windows 11 Pro and modern connectivity (Wi‑Fi 7, Bluetooth 5.4 and optional 5G) simplify deployment and remote work.

Suitable for

  • Office productivity and multitasking
  • Remote and hybrid work with mobile connectivity
  • AI‑assisted workflows and on-device inference
  • Presentations and touchscreen collaboration
  • Everyday professional applications and web tasks

Key specifications

  • Model: Surface Laptop for Business, 7th Edition (Copilot+ PC)
  • Processor: Intel Core Ultra 5 236V (Series 2)
  • Memory: 16 GB LPDDR5x
  • Storage: 256 GB SSD
  • Display: 13.8" (35 cm) PixelSense Flow touchscreen, 2304 x 1536, 3:2
  • Graphics: Intel Arc Graphics 130V
  • Connectivity: Wi‑Fi 7 (802.11be), Bluetooth 5.4, optional 5G
  • Operating system: Windows 11 Pro 64-bit
  • Weight: 1.39 kg
  • Color: Platinum

How to use

Start the device and complete Windows 11 Pro setup with your corporate account to enable device management and security policies. Use the PixelSense Flow touchscreen for direct interaction with documents, pen input or touch gestures; connect to office networks via Wi‑Fi 7 or mobile networks with the optional 5G module for on-the-go connectivity. Store files on the 256 GB SSD and use cloud services for additional storage and backups. For AI-enabled features, keep system updates current to ensure the Intel AI Boost NPU and Copilot+ experiences function optimally.

Recommendations

For consistent performance, install the latest Windows updates and Intel firmware/drivers, manage background apps to preserve battery life, and use a corporate MDM solution to maintain security and configuration. Consider external storage or cloud services if you require more than 256 GB local capacity.

Key Highlights
  • Office productivity and multitasking
  • Remote and hybrid work with mobile connectivity
  • AI‑assisted workflows and on-device inference
  • Presentations and touchscreen collaboration
  • Everyday professional applications and web tasks
  • Model: Surface Laptop for Business, 7th Edition (Copilot+ PC)
  • Processor: Intel Core Ultra 5 236V (Series 2)
  • Memory: 16 GB LPDDR5x
  • Storage: 256 GB SSD
  • Display: 13.8" (35 cm) PixelSense Flow touchscreen, 2304 x 1536, 3:2
  • Graphics: Intel Arc Graphics 130V
  • Connectivity: Wi‑Fi 7 (802.11be), Bluetooth 5.4, optional 5G
  • Operating system: Windows 11 Pro 64-bit
  • Weight: 1.39 kg
  • Color: Platinum
Specifications
3G standards
WCDMA
4G standard
LTE
AC adapter included
Yes
AC adapter power
39 W
AI software frameworks supported by NPU
DirectML, ONNX RT, OpenVINO, Windows ML
Ambient light sensor
Yes
Audio system
Dolby Atmos
Bluetooth
Yes
Bluetooth Low Energy (BLE)
Yes
Bluetooth version
5.4
Browsing time (Wi-Fi)
12 h
Built-in microphone
Yes
Charging port type
Surface Connect
Combo headphone/mic port
Yes
Continuous video playback time
20 h
Contrast ratio (typical)
1300:1
Copilot key
Yes
Copilot+ PC
Yes
Depth
301 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display diagonal
13.8 "
Display glass type
Gorilla Glass
Display resolution
2304 x 1536
Display technology marketing name
PixelSense Flow
Efficient-core base frequency
2.1 GHz
Face recognition
Yes
Form factor
Clamshell
Front camera
Yes
Front camera HD type
Full HD
Front camera resolution
1920 x 1080
GPU performance up to
53 TOPs
HDMI ports quantity
0
Height
17.8 mm
High Dynamic Range (HDR) supported
Yes
High Dynamic Range (HDR) technology
Dolby Vision IQ
Housing material
Aluminium
Intel® Thunderbolt 4
Yes
Internal memory
16 GB
Internal memory type
LPDDR5x-SDRAM
Introduction year
2025
Island-style keyboard
Yes
Keyboard backlit
Yes
Keyboard layout
QWERTY
LED backlight
Yes
Low Power Efficient-core Max Turbo Frequency
3.5 GHz
Low Power Efficient-cores
4
Market positioning
Business
Maximum display brightness (HDR)
600 cd/m²
Maximum internal memory
16 GB
Maximum refresh rate
120 Hz
Maximum turbo power
37 W
Microsoft Copilot
Yes
Mobile network connection
Yes
Mobile network generation
5G
Native aspect ratio
3:2
Neural processor unit (NPU)
Intel AI Boost
NPU performance up to
40 TOPs
Number of microphones
2
Number of SSDs installed
1
Numeric keypad
No
On-board GPU manufacturer
Intel
On-board graphics card
Yes
On-board graphics card 4K support
Yes
On-board graphics card 8K support
Yes
Operating system architecture
64-bit
Operating system installed
Windows 11 Pro
Optical drive type
No
Password protection
Yes
Performance cores
4
Performance-core base frequency
2.1 GHz
Performance-core Max Turbo Frequency
4.7 GHz
Pixel density
201 ppi
Pointing device
Touchpad
Pre-installed software
Microsoft 365 Apps
Processor base power
17 W
Processor cache
8 MB
Processor cache type
Smart Cache
Processor cores
8
Processor family
Intel Core Ultra 5
Processor generation
Intel Core Ultra (Series 2)
Processor manufacturer
Intel
Processor model
236V
Processor threads
8
Product colour
Platinum
Product type
Laptop
RGB colour space
sRGB
Sparsity support
Yes
Speakers manufacturer
OmniSonic
SSD capacity
256 GB
Storage media
SSD
Top Wi-Fi standard
Wi-Fi 7 (802.11be)
Total processor performance up to
97 TOPs
Total SSDs capacity
256 GB
Total storage capacity
256 GB
Touchscreen
Yes
Trusted Platform Module (TPM)
Yes
Trusted Platform Module (TPM) version
2.0
USB 2.0 ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
1
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB Power Delivery (USB PD)
Yes
USB Type-C charging port
Yes
USB Type-C DisplayPort Alternate Mode
Yes
USB4 Gen 3x2 ports quantity
2
Weight
1.39 kg
Wi-Fi standards
802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac), Wi-Fi 6 (802.11ax), Wi-Fi 6E (802.11ax), Wi-Fi 7 (802.11be)
Width
220 mm
Windows Hello
Yes
Windows Studio effects support
Yes
Price history over the last 6 months
Laptop Microsoft Surface Laptop 7 Copilot+ 13.8 inch Intel Core Ultra 5 16GB 256GB Intel Arc Graphics Windows 11 Pro
Current
R41,034
Lowest
R40,333
Highest
R42,501
Change 24H
+R227   +1%
Week
+R606   +1%
Month
+R531   +1%

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