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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Laptop Lenovo ThinkPad X9-15 15.3 inch Intel Core Ultra 7 32GB 1TB Intel Arc Windows 11 Pro

Laptop Lenovo ThinkPad X9-15 15.3 inch Intel Core Ultra 7 32GB 1TB Intel Arc Windows 11 Pro
Laptop Lenovo ThinkPad X9-15 15.3 inch Intel Core Ultra 7 32GB 1TB Intel Arc Windows 11 Pro
Laptop Lenovo ThinkPad X9-15 15.3 inch Intel Core Ultra 7 32GB 1TB Intel Arc Windows 11 Pro
Laptop Lenovo ThinkPad X9-15 15.3 inch Intel Core Ultra 7 32GB 1TB Intel Arc Windows 11 Pro
Laptop Lenovo ThinkPad X9-15 15.3 inch Intel Core Ultra 7 32GB 1TB Intel Arc Windows 11 Pro
Laptop Lenovo ThinkPad X9-15 15.3 inch Intel Core Ultra 7 32GB 1TB Intel Arc Windows 11 Pro
Laptop Lenovo ThinkPad X9-15 15.3 inch Intel Core Ultra 7 32GB 1TB Intel Arc Windows 11 Pro
Laptop Lenovo ThinkPad X9-15 15.3 inch Intel Core Ultra 7 32GB 1TB Intel Arc Windows 11 Pro
Laptop Lenovo ThinkPad X9-15 15.3 inch Intel Core Ultra 7 32GB 1TB Intel Arc Windows 11 Pro
Laptop Lenovo ThinkPad X9-15 15.3 inch Intel Core Ultra 7 32GB 1TB Intel Arc Windows 11 Pro
Laptop Lenovo ThinkPad X9-15 15.3 inch Intel Core Ultra 7 32GB 1TB Intel Arc Windows 11 Pro
Laptop Lenovo ThinkPad X9-15 15.3 inch Intel Core Ultra 7 32GB 1TB Intel Arc Windows 11 Pro
Laptop Lenovo ThinkPad X9-15 15.3 inch Intel Core Ultra 7 32GB 1TB Intel Arc Windows 11 Pro
Laptop Lenovo ThinkPad X9-15 15.3 inch Intel Core Ultra 7 32GB 1TB Intel Arc Windows 11 Pro
Laptop Lenovo ThinkPad X9-15 15.3 inch Intel Core Ultra 7 32GB 1TB Intel Arc Windows 11 Pro
Laptop Lenovo ThinkPad X9-15 15.3 inch Intel Core Ultra 7 32GB 1TB Intel Arc Windows 11 Pro
Laptop Lenovo ThinkPad X9-15 15.3 inch Intel Core Ultra 7 32GB 1TB Intel Arc Windows 11 Pro
Laptop Lenovo ThinkPad X9-15 15.3 inch Intel Core Ultra 7 32GB 1TB Intel Arc Windows 11 Pro
Laptop Lenovo ThinkPad X9-15 15.3 inch Intel Core Ultra 7 32GB 1TB Intel Arc Windows 11 Pro
Laptop Lenovo ThinkPad X9-15 15.3 inch Intel Core Ultra 7 32GB 1TB Intel Arc Windows 11 Pro
Laptop Lenovo ThinkPad X9-15 15.3 inch Intel Core Ultra 7 32GB 1TB Intel Arc Windows 11 Pro
Laptop Lenovo ThinkPad X9-15 15.3 inch Intel Core Ultra 7 32GB 1TB Intel Arc Windows 11 Pro
Laptop Lenovo ThinkPad X9-15 15.3 inch Intel Core Ultra 7 32GB 1TB Intel Arc Windows 11 Pro
Laptop Lenovo ThinkPad X9-15 15.3 inch Intel Core Ultra 7 32GB 1TB Intel Arc Windows 11 Pro
Laptop Lenovo ThinkPad X9-15 15.3 inch Intel Core Ultra 7 32GB 1TB Intel Arc Windows 11 Pro
Laptop Lenovo ThinkPad X9-15 15.3 inch Intel Core Ultra 7 32GB 1TB Intel Arc Windows 11 Pro
Laptop Lenovo ThinkPad X9-15 15.3 inch Intel Core Ultra 7 32GB 1TB Intel Arc Windows 11 Pro
Laptop Lenovo ThinkPad X9-15 15.3 inch Intel Core Ultra 7 32GB 1TB Intel Arc Windows 11 Pro
Laptop Lenovo ThinkPad X9-15 15.3 inch Intel Core Ultra 7 32GB 1TB Intel Arc Windows 11 Pro
Laptop Lenovo ThinkPad X9-15 15.3 inch Intel Core Ultra 7 32GB 1TB Intel Arc Windows 11 Pro
Laptop Lenovo ThinkPad X9-15 15.3 inch Intel Core Ultra 7 32GB 1TB Intel Arc Windows 11 Pro
Laptop Lenovo ThinkPad X9-15 15.3 inch Intel Core Ultra 7 32GB 1TB Intel Arc Windows 11 Pro
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R33,674
The Lenovo ThinkPad X9-15 Aura Edition is a 15.3" business laptop combining an ultrathin aluminum frame with durable ThinkPad engineering. It features a 2.8K (2880 x 1800) display, Intel Core Ultra 7 258V processor, 32 GB LPDDR5x memory, 1 TB SSD storage and Intel Arc Graphics 140V, running Windows ... Read More
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Stock 1 Code 125913 Brand LENOVO Model 21Q6001MGE Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, October 20
You will be kept updated through our detailed tracking system
Payment options
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The Lenovo ThinkPad X9-15 Aura Edition is a 15.3" business laptop combining an ultrathin aluminum frame with durable ThinkPad engineering. It features a 2.8K (2880 x 1800) display, Intel Core Ultra 7 258V processor, 32 GB LPDDR5x memory, 1 TB SSD storage and Intel Arc Graphics 140V, running Windows 11 Pro. At approximately 1.4 kg, the X9-15 balances portability with a broad set of I/O options, including dual Thunderbolt 4 and HDMI ports, and is designed as a Copilot+ PC to support AI-assisted workflows.

Advantages

The laptop delivers strong multitasking capabilities thanks to the Intel Core Ultra 7 processor and 32 GB of LPDDR5x RAM, while the 1 TB SSD provides ample fast storage. The high-resolution 15.3" 2.8K display offers detailed visuals suitable for productivity and content review. A lightweight aluminum chassis combines premium appearance with expected ThinkPad durability. Built-in AI features as a Copilot+ PC, smartphone Smart Share connectivity and extensive ports including dual Thunderbolt 4 and HDMI improve workflow flexibility.

Suitable for

  • Business professionals and remote workers needing a portable, high-performance laptop
  • Multitasking and office productivity applications (documents, spreadsheets, email)
  • Content review, photo editing and presentations on a high-resolution screen
  • Users who need versatile connectivity with modern and legacy peripherals

Key specifications

  • Display: 15.3" 2.8K (2880 x 1800)
  • Processor: Intel Core Ultra 7 258V
  • Memory: 32 GB LPDDR5x
  • Storage: 1 TB SSD
  • Graphics: Intel Arc Graphics 140V
  • Operating system: Windows 11 Pro
  • Weight: approximately 1.4 kg
  • Color: Grey
  • Ports: dual Thunderbolt 4, HDMI and additional I/O

How to use

Unpack the laptop, connect the power adapter and perform the initial Windows 11 Pro setup. Use Windows settings to sign in with your Microsoft account and enable Copilot+ features where available. Tap a compatible Android or iOS smartphone to the laptop to initiate Smart Share, then drag and drop files or manage messages from the PC. Connect peripherals using the Thunderbolt 4 or HDMI ports for additional displays, storage, or audio devices.

Recommendations

For reliable performance, keep Windows and device firmware up to date, use the SSD for active projects and maintain regular backups. When using AI features and Smart Share, ensure both laptop and smartphone have the latest compatible software and a stable network connection.
Key Highlights
  • Windows 11 Pro 64-bit
  • Intel Core Ultra 7 258V (12MB Cache)
  • 38.9 cm (15.3") 2.8K 2880 x 1800 OLED
  • 32GB (8533MHz) LPDDR5x-SDRAM & 1000GB SSD
  • Laptop Clamshell Grey
  • Intel Core Ultra 7 258V Processor cores: 8
  • 38.9 cm (15.3") 2.8K 2880 x 1800 pixels OLED LED backlight 16:10
  • 32 GB LPDDR5x-SDRAM 8533 MHz
  • 1 TB SSD
  • Intel Arc Graphics 140V
  • Wi-Fi 7 (802.11be) Bluetooth 5.4
  • Lithium Polymer (LiPo) 80 Wh 65 W
  • Windows 11 Pro 64-bit
Specifications
AC adapter frequency
50/60 Hz
AC adapter included
Yes
AC adapter input voltage
100 - 240 V
AC adapter power
65 W
AI software frameworks supported by NPU
DirectML, OpenVINO, Windows ML, ONNX RT, WebNN
Antenna type
2x2
Anti-reflective coating
Yes
Audio chip
Cirrus Logic CS42L43
Audio system
Dolby Atmos
Battery capacity
80 Wh
Battery technology
Lithium Polymer (LiPo)
Bluetooth
Yes
Bluetooth version
5.4
Brand
Lenovo
Built-in microphone
Yes
Bundled software
Intel Connectivity Performance Suite
Card reader integrated
No
Certification
ENERGY STAR 8.0 EPEAT Gold Registered ErP Lot 6/26 RoHS compliant TCO Certified 10.0 Intel Evo Platform Eyesafe Certified 2.0 TÜV Rheinland Eye Comfort Certification (5-star) MIL-STD-810H military test passed
Colour gamut
100%
Colour name
Grey
Combo headphone/mic port
Yes
Compliance certificates
RoHS
Contrast ratio (typical)
100000:1
Copilot key
Yes
Copilot+ PC
Yes
Depth
228.5 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display brightness
500 cd/m²
Display diagonal
38.9 cm (15.3")
Display resolution
2880 x 1800 pixels
Ethernet LAN
No
Ethernet LAN (RJ-45) ports
0
Fingerprint reader
Yes
Form factor
Clamshell
Front camera
Yes
Front camera HD type
Ultra HD
Front camera resolution (numeric)
8 MP
GPU performance up to
64 TOPs
HD type
2.8K
HDMI ports quantity
1
HDMI version
2.1
Height
12.9 mm
High Dynamic Range (HDR) supported
Yes
High Dynamic Range (HDR) technology
Dolby Vision, DisplayHDR True Black 600
Housing material
Aluminium
Infrared (IR) camera
Yes
Intel® Thunderbolt 4
Yes
Intel® vPro™ Platform Eligibility
Yes
Internal memory
32 GB
Internal memory type
LPDDR5x-SDRAM
Keyboard backlit
Yes
Keyboard language
German
LED backlight
Yes
Low Power Efficient-core Base Frequency
2200 MHz
Low Power Efficient-core Max Turbo Frequency
3.7 GHz
Low Power Efficient-cores
4
M.2 SSD size
2242 (22 x 42 mm)
Maximum internal memory
32 GB
Maximum refresh rate
120 Hz
Maximum shipping altitude
3048 m
Maximum turbo power
37 W
Memory channels
Dual-channel
Memory clock speed
8533 MHz
Memory form factor
On-board
Memory slots
0
Microsoft Copilot
Yes
Mobile network connection
No
Motherboard chipset
Intel SoC
Native aspect ratio
16:10
Near Field Communication (NFC)
No
Neural processor unit (NPU)
Intel AI Boost
NPU performance up to
47 TOPs
Number of built-in speakers
4
Number of microphones
2
Number of SSDs installed
1
Numeric keypad
No
NVMe
Yes
On-board GPU manufacturer
Intel
On-board graphics card
Yes
On-board graphics card family
Intel Arc Graphics
On-board graphics card model
Intel Arc Graphics 140V
Operating relative humidity (H-H)
8 - 95%
Operating system architecture
64-bit
Operating system installed
Windows 11 Pro
Operating system language
German
Operating temperature (T-T)
5 - 35 °C
Optical drive type
No
Panel type
OLED
Password protection
Yes
Password protection type
BIOS, Power on, SSD, Supervisor
Performance cores
4
Performance-core base frequency
2.2 GHz
Performance-core Max Turbo Frequency
4.8 GHz
Pointing device
ThinkPad UltraNav
Privacy camera
Yes
Privacy type
Privacy shutter
Processor base power
17 W
Processor boost frequency
4.8 GHz
Processor cache
12 MB
Processor cache type
Smart Cache
Processor cores
8
Processor family
Intel Core Ultra 7
Processor generation
Intel Core Ultra (Series 2)
Processor manufacturer
Intel
Processor model
258V
Processor threads
8
Product colour
Grey
Product type
Laptop
RGB colour space
DCI-P3
Smart card reader
No
Sparsity support
Yes
Speaker power
2 W
Spill-resistant keyboard
Yes
SSD capacity
1 TB
SSD form factor
M.2
SSD interface
PCI Express 4.0
Storage media
SSD
Storage relative humidity (H-H)
5 - 95%
Storage temperature (T-T)
5 - 43 °C
Sustainability certificates
ENERGY STAR, EPEAT Gold, ErP, TCO
Thunderbolt 4 ports quantity
2
Top Wi-Fi standard
Wi-Fi 7 (802.11be)
Total processor performance up to
115 TOPs
Total SSDs capacity
1 TB
Total storage capacity
1 TB
Touchscreen
No
Trusted Platform Module (TPM)
Yes
Trusted Platform Module (TPM) version
2.0
USB 2.0 ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity
1
USB Power Delivery (USB PD)
Yes
USB Sleep-and-Charge
Yes
USB Sleep-and-Charge ports
1
USB Type-C charging port
Yes
USB Type-C DisplayPort Alternate Mode
Yes
Weight
1.4 kg
Wi-Fi standards
Wi-Fi 7 (802.11be)
Width
339.6 mm
Windows Hello
Yes
Windows Studio effects support
Yes
WLAN controller manufacturer
Intel
WLAN controller model
Intel Wi-Fi 7 BE201
WWAN
Not installed

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Price history over the last 6 months
Laptop Lenovo ThinkPad X9-15 15.3 inch Intel Core Ultra 7 32GB 1TB Intel Arc Windows 11 Pro
Current
R33,674
Lowest
R32,525
Highest
R36,867
Change 24H
+R213   +1%
Week
+R213   +1%
Month
-R978   -3%

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