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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Keyboard Lenovo 5N20V43011 for ThinkPad X13 Gen 1

Keyboard Lenovo 5N20V43011 for ThinkPad X13 Gen 1
Keyboard Lenovo 5N20V43011 for ThinkPad X13 Gen 1
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R1,864
+R6 Reward
The Lenovo 5N20V43011 keyboard is a replacement part designed specifically for the ThinkPad X13 Gen 1. It provides a durable and reliable typing surface in black finish and restores full keyboard functionality for the laptop model.AdvantagesThis Lenovo 5N20V43011 keyboard delivers long service life ... Read More
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Stock 10 Code 1467458 Brand LENOVO Model 5N20V43011 Warranty 2 Years

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Estimated delivery Wednesday, November 4
You will be kept updated through our detailed tracking system
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The Lenovo 5N20V43011 keyboard is a replacement part designed specifically for the ThinkPad X13 Gen 1. It provides a durable and reliable typing surface in black finish and restores full keyboard functionality for the laptop model.

Advantages

This Lenovo 5N20V43011 keyboard delivers long service life and consistent performance. Built to match original specifications for the ThinkPad X13 Gen 1, it ensures a familiar key layout and tactile response while maintaining the laptop's appearance and usability.

Suitable for

  • Repairing or replacing a damaged or non-functional ThinkPad X13 Gen 1 keyboard
  • Restoring full keyboard functionality after liquid damage or key failure
  • Maintaining the original look and feel of a ThinkPad X13 Gen 1

Key specifications

  • Manufacturer: Lenovo
  • Model / MPN: 5N20V43011
  • Compatible with: ThinkPad X13 Gen 1
  • Colour: Black
  • EAN: 5704174523512

How to use

Power off the laptop and disconnect any power source and external devices. Remove the laptop's bottom cover according to the service manual, detach the existing keyboard connector, and replace it with the Lenovo 5N20V43011. Reassemble the laptop and power it on to verify keyboard functionality. If unsure, refer to official Lenovo repair instructions or seek professional service.

Recommendations

Handle the keyboard and internal connectors carefully to avoid damage. Use anti-static precautions when performing the replacement and check compatibility with the ThinkPad X13 Gen 1 before purchase.

Key Highlights
  • Repairing or replacing a damaged or non-functional ThinkPad X13 Gen 1 keyboard
  • Restoring full keyboard functionality after liquid damage or key failure
  • Maintaining the original look and feel of a ThinkPad X13 Gen 1
  • Manufacturer: Lenovo
  • Model / MPN: 5N20V43011
  • Compatible with: ThinkPad X13 Gen 1
  • Colour: Black
  • EAN: 5704174523512
Specifications
Brand compatibility
Lenovo
Compatibility
ThinkPad X13 Gen 1
Connector location
Bottom right
Keyboard backlit
No
Numeric keypad
No
Product colour
Black
Type
Keyboard
Windows operating systems supported
Yes

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Price history over the last 6 months
Keyboard Lenovo 5N20V43011 for ThinkPad X13 Gen 1
Current
R1,864
Lowest
R1,848
Highest
R1,864
Change 24H
+R14   +1%
Week
—   
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