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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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JBL Tour One M2 Headphones Wireless Head-band Music USB Type-C Bluetooth Champagne

JBL Tour One M2 Headphones Wireless Head-band Music USB Type-C Bluetooth Champagne
JBL Tour One M2 Headphones Wireless Head-band Music USB Type-C Bluetooth Champagne
JBL Tour One M2 Headphones Wireless Head-band Music USB Type-C Bluetooth Champagne
JBL Tour One M2 Headphones Wireless Head-band Music USB Type-C Bluetooth Champagne
JBL Tour One M2 Headphones Wireless Head-band Music USB Type-C Bluetooth Champagne
JBL Tour One M2 Headphones Wireless Head-band Music USB Type-C Bluetooth Champagne
JBL Tour One M2 Headphones Wireless Head-band Music USB Type-C Bluetooth Champagne
JBL Tour One M2 Headphones Wireless Head-band Music USB Type-C Bluetooth Champagne
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R4,060
+R14 Reward
JBL Tour One M2, Wireless, Music, 10 - 40000 Hz, 278 g, Headphones, Champagne JBL Tour One M2. Product type: Headphones. Connectivity technology: Wireless, Bluetooth. Recommended usage: Music. Headphone frequency: 10 - 40000 Hz. Weight: 278 g. Product colour: Champagne... Read More
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Stock 7 Code 1721116 Brand JBL Model JBLTOURONEM2CPG Warranty 2 Years

Shipping & Returns

Estimated delivery Wednesday, September 30
You will be kept updated through our detailed tracking system
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JBL Tour One M2, Wireless, Music, 10 - 40000 Hz, 278 g, Headphones, Champagne

JBL Tour One M2. Product type: Headphones. Connectivity technology: Wireless, Bluetooth. Recommended usage: Music. Headphone frequency: 10 - 40000 Hz. Weight: 278 g. Product colour: Champagne

Key Highlights
  • Champagne Music Head-band Headphones
  • Wireless 3.5 mm connector USB connectivity Bluetooth 5.3
  • 10 - 40000 Hz 32 Ω 117 dB
  • Microphone type: Built-in -38 dB
  • Built-in battery Lithium-Ion (Li-Ion) 920 mAh
Specifications
3.5 mm connector
Yes
AC adapter included
No
Audio adapters included
Flight
Battery capacity
920 mAh
Battery life
3000 min
Battery operated
Yes
Battery recharge time
2 h
Battery technology
Lithium-Ion (Li-Ion)
Battery type
Built-in battery
Battery voltage
3.7 V
Bluetooth
Yes
Bluetooth profiles
A2DP, AVRCP, HFP
Bluetooth version
5.3
Cables included
USB Type-C
Carrying case
Yes
Charging source
USB
Connectivity technology
Wireless
Continuous audio playback time
50 h
Continuous audio playback time (ANC off)
50 h
Continuous audio playback time (ANC on)
30 h
Control type
Buttons, Slider
Country of origin
China
Depth
80 mm
Driver type
Dynamic
Driver unit
4 cm
Frequency band
2.4 - 2.4835 GHz
Harmonized System (HS) code
8518300090
Headphone frequency
10 - 40000 Hz
Headphone sensitivity
117 dB
Height
200 mm
Impedance
32 Ω
LED indicators
Yes
Microphone noise-canceling
Yes
Microphone sensitivity
-38 dB
Microphone type
Built-in
Noise canceling
Yes
Noise canceling type
Active
Operating keys
Bluetooth pairing, Volume +, Volume -
Operating temperature (T-T)
0 - 45 °C
Package depth
74 mm
Package height
225 mm
Package type
Hanging box
Package weight
854 g
Package width
205 mm
Product colour
Champagne
Product type
Headphones
Quantity
1
Quick start guide
Yes
Recommended usage
Music
Safety sheet
Yes
Talk time (ANC off)
30 h
Talk time (ANC on)
21 h
USB connectivity
Yes
USB connector
USB Type-C
USB Power Delivery (USB PD)
No
USB Type-C charging port
Yes
USB Type-C required charging power (max)
5 W
USB Type-C required charging power (min)
2.5 W
Volume control
Button
Warranty card
Yes
Wearing style
Head-band
Weight
278 g
Width
152 mm
Works with Amazon Alexa
Yes
Works with the Google Assistant
Yes

Manual

Open Manual
Price history over the last 6 months
JBL Tour One M2 Headphones Wireless Head-band Music USB Type-C Bluetooth Champagne
Current
R4,060
Lowest
R3,952
Highest
R4,060
Change 24H
+R108   +3%
Week
—   
Month
—   

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