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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
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  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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JBL Quantum 910X Headset Wired & Wireless Head-band Gaming USB Type-C Bluetooth Black, Green

JBL Quantum 910X Headset Wired & Wireless Head-band Gaming USB Type-C Bluetooth Black, Green
JBL Quantum 910X Headset Wired & Wireless Head-band Gaming USB Type-C Bluetooth Black, Green
JBL Quantum 910X Headset Wired & Wireless Head-band Gaming USB Type-C Bluetooth Black, Green
JBL Quantum 910X Headset Wired & Wireless Head-band Gaming USB Type-C Bluetooth Black, Green
JBL Quantum 910X Headset Wired & Wireless Head-band Gaming USB Type-C Bluetooth Black, Green
JBL Quantum 910X Headset Wired & Wireless Head-band Gaming USB Type-C Bluetooth Black, Green
JBL Quantum 910X Headset Wired & Wireless Head-band Gaming USB Type-C Bluetooth Black, Green
JBL Quantum 910X Headset Wired & Wireless Head-band Gaming USB Type-C Bluetooth Black, Green
JBL Quantum 910X Headset Wired & Wireless Head-band Gaming USB Type-C Bluetooth Black, Green
JBL Quantum 910X Headset Wired & Wireless Head-band Gaming USB Type-C Bluetooth Black, Green
JBL Quantum 910X Headset Wired & Wireless Head-band Gaming USB Type-C Bluetooth Black, Green
JBL Quantum 910X Headset Wired & Wireless Head-band Gaming USB Type-C Bluetooth Black, Green
JBL Quantum 910X Headset Wired & Wireless Head-band Gaming USB Type-C Bluetooth Black, Green
JBL Quantum 910X Headset Wired & Wireless Head-band Gaming USB Type-C Bluetooth Black, Green
JBL Quantum 910X Headset Wired & Wireless Head-band Gaming USB Type-C Bluetooth Black, Green
JBL Quantum 910X Headset Wired & Wireless Head-band Gaming USB Type-C Bluetooth Black, Green
JBL Quantum 910X Headset Wired & Wireless Head-band Gaming USB Type-C Bluetooth Black, Green
JBL Quantum 910X Headset Wired & Wireless Head-band Gaming USB Type-C Bluetooth Black, Green
JBL Quantum 910X Headset Wired & Wireless Head-band Gaming USB Type-C Bluetooth Black, Green
JBL Quantum 910X Headset Wired & Wireless Head-band Gaming USB Type-C Bluetooth Black, Green
JBL Quantum 910X Headset Wired & Wireless Head-band Gaming USB Type-C Bluetooth Black, Green
JBL Quantum 910X Headset Wired & Wireless Head-band Gaming USB Type-C Bluetooth Black, Green
JBL Quantum 910X Headset Wired & Wireless Head-band Gaming USB Type-C Bluetooth Black, Green
JBL Quantum 910X Headset Wired & Wireless Head-band Gaming USB Type-C Bluetooth Black, Green
JBL Quantum 910X Headset Wired & Wireless Head-band Gaming USB Type-C Bluetooth Black, Green
JBL Quantum 910X Headset Wired & Wireless Head-band Gaming USB Type-C Bluetooth Black, Green
JBL Quantum 910X Headset Wired & Wireless Head-band Gaming USB Type-C Bluetooth Black, Green
JBL Quantum 910X Headset Wired & Wireless Head-band Gaming USB Type-C Bluetooth Black, Green
0 reviews • Write a review
R3,751
+R13 Reward
JBL Quantum 910X, Wired & Wireless, Gaming, 420 g, Headset, Black, Green JBL Quantum 910X. Product type: Headset. Connectivity technology: Wired & Wireless, Bluetooth. Recommended usage: Gaming. Weight: 420 g. Product colour: Black, Green... Read More
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Stock 12 Code 2407715 Brand JBL Model JBLQ910XWLBLKGRN Warranty 2 Years

Shipping & Returns

Estimated delivery Wednesday, November 4
You will be kept updated through our detailed tracking system
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JBL Quantum 910X, Wired & Wireless, Gaming, 420 g, Headset, Black, Green

JBL Quantum 910X. Product type: Headset. Connectivity technology: Wired & Wireless, Bluetooth. Recommended usage: Gaming. Weight: 420 g. Product colour: Black, Green

Key Highlights
  • Black, Green Gaming Head-band Headset
  • Wired & Wireless 3.5 mm connector USB connectivity Bluetooth 5.2
  • Circumaural 32 Ω 113 dB
  • Microphone type: Boom
  • Built-in battery Lithium-Ion (Li-Ion) 1300 mAh
Specifications
3.5 mm connector
Yes
AC adapter included
No
Adjustable headband
Yes
Battery capacity
1300 mAh
Battery life
2520 min
Battery operated
Yes
Battery recharge time
3.5 h
Battery technology
Lithium-Ion (Li-Ion)
Battery type
Built-in battery
Battery voltage
3.7 V
Bluetooth
Yes
Bluetooth profiles
A2DP, HFP
Bluetooth version
5.2
Cable colour
Black/Green
Cables included
USB Type-C
Charging source
USB
Connectivity technology
Wired & Wireless
Continuous audio playback time
42 h
Control type
Buttons, Rotary
Control unit type
On-ear control unit
Depth
28 mm
Detachable cable
Yes
Driver type
Dynamic
Driver unit
5 cm
Ear coupling
Circumaural
Ear pad material
Foam
Frequency band
2.4 - 2.483 GHz
Headphone sensitivity
113 dB
Headset type
Binaural
Height
102 mm
Impedance
32 Ω
Mac operating systems supported
Yes
Microphone direction type
Unidirectional
Microphone frequency
100 - 8000 Hz
Microphone in
Yes
Microphone mute
Yes
Microphone noise-canceling
Yes
Microphone type
Boom
Noise canceling
Yes
Noise canceling type
Active
Operating keys
Mute, Volume +, Volume -
Package type
Box
Plug and Play
Yes
Pouch
Yes
Product colour
Black, Green
Product type
Headset
Quantity
1
Receiver included
Yes
Recommended usage
Gaming
Safety sheet
Yes
Sound pressure level (max)
113 dB
USB connectivity
Yes
USB connector
USB Type-C
USB Power Delivery (USB PD)
No
USB Type-C charging port
Yes
USB Type-C required charging power (max)
10 W
USB Type-C required charging power (min)
2.5 W
Volume control
Rotary
Warranty card
Yes
Wearing style
Head-band
Weight
420 g
Width
91 mm
Windows operating systems supported
Yes
Wireless receiver interface
USB
Price history over the last 6 months
JBL Quantum 910X Headset Wired & Wireless Head-band Gaming USB Type-C Bluetooth Black, Green
Current
R3,751
Lowest
R3,742
Highest
R3,768
Change 24H
+R9   +0%
Week
—   
Month
—   

Independent reviews by tech media

slashgear.comS.G.
8/10

“As longtime JBL fans can attest, this brand's products can withstand years of rigorous use. That's about where my standard for headphones and earbuds sits; not a pretentious audiophile by any means, but willing to pay good money for something that holds…”

Pros
  • Excellent spatial sound
  • Ear cushions are extra plush
  • Long battery life
  • Easily accessible audio control
  • Chat and game audio control separation
Cons
  • Headset fit and comfort aren't universal
  • A pricy option
  • Microphone is average
Read the full review at slashgear.com →

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