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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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JAPANNEXT JN-I238FHD120F-HSP-W computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LCD White

JAPANNEXT JN-I238FHD120F-HSP-W computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LCD White
JAPANNEXT JN-I238FHD120F-HSP-W computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LCD White
JAPANNEXT JN-I238FHD120F-HSP-W computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LCD White
JAPANNEXT JN-I238FHD120F-HSP-W computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LCD White
JAPANNEXT JN-I238FHD120F-HSP-W computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LCD White
JAPANNEXT JN-I238FHD120F-HSP-W computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LCD White
JAPANNEXT JN-I238FHD120F-HSP-W computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LCD White
JAPANNEXT JN-I238FHD120F-HSP-W computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LCD White
JAPANNEXT JN-I238FHD120F-HSP-W computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LCD White
JAPANNEXT JN-I238FHD120F-HSP-W computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LCD White
JAPANNEXT JN-I238FHD120F-HSP-W computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LCD White
JAPANNEXT JN-I238FHD120F-HSP-W computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LCD White
JAPANNEXT JN-I238FHD120F-HSP-W computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LCD White
JAPANNEXT JN-I238FHD120F-HSP-W computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LCD White
JAPANNEXT JN-I238FHD120F-HSP-W computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LCD White
JAPANNEXT JN-I238FHD120F-HSP-W computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LCD White
JAPANNEXT JN-I238FHD120F-HSP-W computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LCD White
JAPANNEXT JN-I238FHD120F-HSP-W computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LCD White
JAPANNEXT JN-I238FHD120F-HSP-W computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LCD White
JAPANNEXT JN-I238FHD120F-HSP-W computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LCD White
JAPANNEXT JN-I238FHD120F-HSP-W computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LCD White
JAPANNEXT JN-I238FHD120F-HSP-W computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LCD White
JAPANNEXT JN-I238FHD120F-HSP-W computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LCD White
JAPANNEXT JN-I238FHD120F-HSP-W computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LCD White
JAPANNEXT JN-I238FHD120F-HSP-W computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LCD White
JAPANNEXT JN-I238FHD120F-HSP-W computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LCD White
JAPANNEXT JN-I238FHD120F-HSP-W computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LCD White
JAPANNEXT JN-I238FHD120F-HSP-W computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LCD White
JAPANNEXT JN-I238FHD120F-HSP-W computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LCD White
JAPANNEXT JN-I238FHD120F-HSP-W computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LCD White
JAPANNEXT JN-I238FHD120F-HSP-W computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LCD White
JAPANNEXT JN-I238FHD120F-HSP-W computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LCD White
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R5,269
+R10 Reward
JAPANNEXT JN-I238FHD120F-HSP-W. Display diagonal: 60.5 cm (23.8"), Display resolution: 1920 x 1080 pixels, HD type: Full HD, Display technology: LCD, Display surface: Matt, Response time: 0.5 ms, Native aspect ratio: 16:9, Viewing angle, horizontal: 178°, Viewing angle, vertical: 178°. Built-in spea... Read More
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Stock 26 Code 2358586 Brand JAPANNEXT Model JN-I238FHD120F-HSP-W Warranty 2 Years

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Estimated delivery Friday, October 23
You will be kept updated through our detailed tracking system
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JAPANNEXT JN-I238FHD120F-HSP-W. Display diagonal: 60.5 cm (23.8"), Display resolution: 1920 x 1080 pixels, HD type: Full HD, Display technology: LCD, Display surface: Matt, Response time: 0.5 ms, Native aspect ratio: 16:9, Viewing angle, horizontal: 178°, Viewing angle, vertical: 178°. Built-in speaker(s). VESA mounting, Height adjustment. Product colour: White

Key Features

  • Refresh rate: 120 Hz
  • Response time: 1 ms
  • Panel: IPS for exceptional image quality
  • Resolution: 1920x1080 FHD
  • Frameless design: an ultimate gaming experience
  • Monitor compatible with all latest generation consoles
  • sRGB 97%
  • 60.5 cm (23.8") White
  • Height adjustment 11.3 cm Built-in speaker(s)
  • HDMI HDMI version: 1.4
  • Screen shape: Flat
  • Maximum refresh rate: 120 Hz Response time: 0.5 ms
  • 1920 x 1080 pixels Full HD Panel type: IPS
  • Energy efficiency class (SDR): E
Some setups require color, while others rely on the clarity of white. With its sleek design, this 23.8-inch monitor combines comfort and versatility, perfect for creatives, professionals, and gamers looking for elegance.
Key Highlights
  • Refresh rate: 120 Hz
  • Response time: 1 ms
  • Panel: IPS for exceptional image quality
  • Resolution: 1920x1080 FHD
  • Frameless design: an ultimate gaming experience
  • Monitor compatible with all latest generation consoles
  • sRGB 97%
  • 60.5 cm (23.8") White
  • Height adjustment 11.3 cm Built-in speaker(s)
  • HDMI HDMI version: 1.4
  • Screen shape: Flat
  • Maximum refresh rate: 120 Hz Response time: 0.5 ms
  • 1920 x 1080 pixels Full HD Panel type: IPS
  • Energy efficiency class (SDR): E
Specifications
AC adapter output voltage
12
AC input frequency
50/60
AC input voltage
100 - 240
Adjustable height (max)
113 mm
AMD FreeSync
Yes
Backlight type
Edge LED
Built-in camera
No
Built-in speaker(s)
Yes
Built-in USB hub
No
Cable lock slot
Yes
Cable lock slot type
Kensington
Contrast ratio (typical)
1200:1
Depth (with stand)
192 mm
Depth (without stand)
55 mm
Display brightness (typical)
300 cd/m²
Display diagonal
23.8 "
Display diagonal (metric)
60.45 cm
Display number of colours
16.7 million colours
Display resolution
1920 x 1080
Display surface
Matt
Display technology
LCD
Energy consumption (HDR) per 1000 hours
27 kWh
Energy consumption (SDR) per 1000 hours
18 kWh
Energy efficiency class (HDR)
G
Energy efficiency class (SDR)
E
Energy efficiency scale
A to G
Feet colour
White
Flicker-free technology
Yes
HD type
Full HD
HDCP
Yes
HDMI
Yes
HDMI ports quantity
1
HDMI version
1.4
Headphone out
Yes
Height (with stand)
378 mm
Height (without stand)
321 mm
Height adjustment
Yes
LED backlight
Yes
Low Blue Light technology
Yes
Market positioning
Gaming
Maximum refresh rate
120 Hz
Native aspect ratio
16:9
Number of speakers
2
Operating relative humidity (H-H)
10 - 90
Operating temperature (T-T)
0 - 50
Package depth
173 mm
Package height
396 mm
Package weight
5400 g
Package width
604 mm
Panel mounting interface
75 x 75
Panel type
IPS
Pivot
Yes
Pivot angle
0 - 90
Pixel pitch
0.275 x 0.275
Power consumption (max)
36 W
Power consumption (PowerSave)
14 W
Power consumption (standby)
0.2 W
Power consumption (typical)
19 W
Power supply type
Internal
Product colour
White
Response time
0.5 ms
RMS rated power
4 W
Screen shape
Flat
Swivel angle range
0 - 30
Swivelling
Yes
Tilt adjustment
Yes
Tilt angle range
-5 - 20
Touchscreen
No
VESA mounting
Yes
VGA (D-Sub) ports quantity
1
Viewing angle, horizontal
178 °
Viewing angle, vertical
178 °
Weight (with stand)
3900 g
Width (with stand)
542 mm
Width (without stand)
542 mm

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Price history over the last 6 months
JAPANNEXT JN-I238FHD120F-HSP-W computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LCD White
Current
R5,269
Lowest
R2,943
Highest
R6,186
Change 24H
+R2,299   +77%
Week
+R2,305   +78%
Month
+R1,989   +61%

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