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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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JAPANNEXT JN-DMD-IPS238F-C4 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LCD Black

JAPANNEXT JN-DMD-IPS238F-C4 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LCD Black
JAPANNEXT JN-DMD-IPS238F-C4 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LCD Black
JAPANNEXT JN-DMD-IPS238F-C4 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LCD Black
JAPANNEXT JN-DMD-IPS238F-C4 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LCD Black
JAPANNEXT JN-DMD-IPS238F-C4 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LCD Black
JAPANNEXT JN-DMD-IPS238F-C4 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LCD Black
JAPANNEXT JN-DMD-IPS238F-C4 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LCD Black
JAPANNEXT JN-DMD-IPS238F-C4 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LCD Black
JAPANNEXT JN-DMD-IPS238F-C4 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LCD Black
JAPANNEXT JN-DMD-IPS238F-C4 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LCD Black
JAPANNEXT JN-DMD-IPS238F-C4 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LCD Black
JAPANNEXT JN-DMD-IPS238F-C4 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LCD Black
JAPANNEXT JN-DMD-IPS238F-C4 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LCD Black
JAPANNEXT JN-DMD-IPS238F-C4 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LCD Black
JAPANNEXT JN-DMD-IPS238F-C4 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LCD Black
JAPANNEXT JN-DMD-IPS238F-C4 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LCD Black
JAPANNEXT JN-DMD-IPS238F-C4 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LCD Black
JAPANNEXT JN-DMD-IPS238F-C4 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LCD Black
JAPANNEXT JN-DMD-IPS238F-C4 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LCD Black
JAPANNEXT JN-DMD-IPS238F-C4 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LCD Black
JAPANNEXT JN-DMD-IPS238F-C4 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LCD Black
JAPANNEXT JN-DMD-IPS238F-C4 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LCD Black
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R12,160
+R32 Reward
JAPANNEXT JN-DMD-IPS238F-C4. Display diagonal: 60.5 cm (23.8"), Display resolution: 1920 x 1080 pixels, HD type: Full HD, Display technology: LCD, Response time: 14 ms, Native aspect ratio: 16:9, Viewing angle, horizontal: 178°, Viewing angle, vertical: 178°. Built-in speaker(s). VESA mounting. Prod... Read More
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Stock 13 Code 1493700 Brand JAPANNEXT Model JN-DMD-IPS238F-C4 Warranty 2 Years

Shipping & Returns

Estimated delivery Friday, October 23
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JAPANNEXT JN-DMD-IPS238F-C4. Display diagonal: 60.5 cm (23.8"), Display resolution: 1920 x 1080 pixels, HD type: Full HD, Display technology: LCD, Response time: 14 ms, Native aspect ratio: 16:9, Viewing angle, horizontal: 178°, Viewing angle, vertical: 178°. Built-in speaker(s). VESA mounting. Product colour: Black

Key Features

  • IPS panel: for high-end quality
  • Resolution: 1920x1080 Full HD
  • Power delivery: USB-C charging for your devices
  • HDR technology: more intense contrasts and richer colors
  • 60.5 cm (23.8") Black
  • Built-in speaker(s)
  • HDMI HDMI version: 1.4
  • Screen shape: Flat
  • Maximum refresh rate: 100 Hz Response time: 14 ms
  • 1920 x 1080 pixels Full HD Panel type: IPS
  • Energy efficiency class (SDR): F
The JN-DMD-IPS238F-C4 Full HD 23.8" dual monitor is perfect for anyone looking for mobility in the professional world. Lightweight and 360° tiltable, a single cable is all you need to connect it to your laptop and enjoy two screens simultaneously.
Key Highlights
  • IPS panel: for high-end quality
  • Resolution: 1920x1080 Full HD
  • Power delivery: USB-C charging for your devices
  • HDR technology: more intense contrasts and richer colors
  • 60.5 cm (23.8") Black
  • Built-in speaker(s)
  • HDMI HDMI version: 1.4
  • Screen shape: Flat
  • Maximum refresh rate: 100 Hz Response time: 14 ms
  • 1920 x 1080 pixels Full HD Panel type: IPS
  • Energy efficiency class (SDR): F
Specifications
AC adapter output voltage
20
AC input frequency
50/60
AC input voltage
100 - 240
Backlight type
Edge LED
Built-in camera
No
Built-in speaker(s)
Yes
Built-in USB hub
No
Cable lock slot
No
Contrast ratio (typical)
1000:1
DCI-P3 coverage
87 %
Depth (without stand)
27 mm
Display brightness (typical)
250 cd/m²
Display diagonal
23.8 "
Display diagonal (metric)
60.45 cm
Display number of colours
16.7 million colours
Display resolution
1920 x 1080
Display technology
LCD
Energy consumption (SDR) per 1000 hours
30.4 kWh
Energy efficiency class (HDR)
Not available
Energy efficiency class (SDR)
F
Energy efficiency scale
A to G
Flicker-free technology
Yes
HD type
Full HD
HDMI
Yes
HDMI ports quantity
1
HDMI version
1.4
Headphone out
Yes
Height (without stand)
650 mm
LED backlight
Yes
Low Blue Light technology
Yes
Market positioning
Professional
Maximum refresh rate
100 Hz
Native aspect ratio
16:9
Number of speakers
2
Number of USB Type-C upstream ports quantity
2
Operating relative humidity (H-H)
20 - 85
Operating temperature (T-T)
0 - 40
Package depth
89 mm
Package height
430 mm
Package weight
6500 g
Package width
648 mm
Panel mounting interface
100 x 100
Panel type
IPS
Pixel pitch
0.275 x 0.275
Power consumption (max)
45 W
Power consumption (standby)
0.5 W
Power consumption (typical)
27 W
Power supply type
External
Product colour
Black
Response time
14 ms
RMS rated power
4 W
Screen shape
Flat
Tilt adjustment
Yes
Tilt angle range
0 - 360
Touchscreen
No
VESA mounting
Yes
Viewing angle, horizontal
178 °
Viewing angle, vertical
178 °
Weight (with stand)
5000 g
Width (without stand)
545 mm

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Price history over the last 6 months
JAPANNEXT JN-DMD-IPS238F-C4 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LCD Black
Current
R12,160
Lowest
R8,446
Highest
R13,288
Change 24H
+R3,693   +44%
Week
+R3,710   +44%
Month
+R3,362   +38%

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