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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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j5create JVA11-N 4K HDMI™ Capture Adapter, Black, USB 3.2 Gen 1 (3.1 Gen 1), 3840 x 2160 pixels, Aluminium, 0.19 m, Taiwan

j5create JVA11-N 4K HDMI™ Capture Adapter, Black, USB 3.2 Gen 1 (3.1 Gen 1), 3840 x 2160 pixels, Aluminium, 0.19 m, Taiwan
j5create JVA11-N 4K HDMI™ Capture Adapter, Black, USB 3.2 Gen 1 (3.1 Gen 1), 3840 x 2160 pixels, Aluminium, 0.19 m, Taiwan
j5create JVA11-N 4K HDMI™ Capture Adapter, Black, USB 3.2 Gen 1 (3.1 Gen 1), 3840 x 2160 pixels, Aluminium, 0.19 m, Taiwan
j5create JVA11-N 4K HDMI™ Capture Adapter, Black, USB 3.2 Gen 1 (3.1 Gen 1), 3840 x 2160 pixels, Aluminium, 0.19 m, Taiwan
j5create JVA11-N 4K HDMI™ Capture Adapter, Black, USB 3.2 Gen 1 (3.1 Gen 1), 3840 x 2160 pixels, Aluminium, 0.19 m, Taiwan
j5create JVA11-N 4K HDMI™ Capture Adapter, Black, USB 3.2 Gen 1 (3.1 Gen 1), 3840 x 2160 pixels, Aluminium, 0.19 m, Taiwan
j5create JVA11-N 4K HDMI™ Capture Adapter, Black, USB 3.2 Gen 1 (3.1 Gen 1), 3840 x 2160 pixels, Aluminium, 0.19 m, Taiwan
j5create JVA11-N 4K HDMI™ Capture Adapter, Black, USB 3.2 Gen 1 (3.1 Gen 1), 3840 x 2160 pixels, Aluminium, 0.19 m, Taiwan
j5create JVA11-N 4K HDMI™ Capture Adapter, Black, USB 3.2 Gen 1 (3.1 Gen 1), 3840 x 2160 pixels, Aluminium, 0.19 m, Taiwan
j5create JVA11-N 4K HDMI™ Capture Adapter, Black, USB 3.2 Gen 1 (3.1 Gen 1), 3840 x 2160 pixels, Aluminium, 0.19 m, Taiwan
j5create JVA11-N 4K HDMI™ Capture Adapter, Black, USB 3.2 Gen 1 (3.1 Gen 1), 3840 x 2160 pixels, Aluminium, 0.19 m, Taiwan
j5create JVA11-N 4K HDMI™ Capture Adapter, Black, USB 3.2 Gen 1 (3.1 Gen 1), 3840 x 2160 pixels, Aluminium, 0.19 m, Taiwan
j5create JVA11-N 4K HDMI™ Capture Adapter, Black, USB 3.2 Gen 1 (3.1 Gen 1), 3840 x 2160 pixels, Aluminium, 0.19 m, Taiwan
j5create JVA11-N 4K HDMI™ Capture Adapter, Black, USB 3.2 Gen 1 (3.1 Gen 1), 3840 x 2160 pixels, Aluminium, 0.19 m, Taiwan
0 reviews • Write a review
R1,824
+R6 Reward
Record or stream high resolution video content with a compact 4K capture device. The USB-C® cable includes a USB™ Type-A adapter for increased device compatibility and works with a variety of video capture software. USB™ 3.2 supports high quality streams and recordings. Its small size makes it easy ... Read More
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Stock 2 Code 32704 Brand J5CREATE Model JVA11-N Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, October 6
You will be kept updated through our detailed tracking system
Payment options
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Record or stream high resolution video content with a compact 4K capture device. The USB-C® cable includes a USB™ Type-A adapter for increased device compatibility and works with a variety of video capture software. USB™ 3.2 supports high quality streams and recordings. Its small size makes it easy to transport and put away. This is a great device for video podcasts, field production, and capturing gameplay.

j5create JVA11-N 4K HDMI™ Capture Adapter. Product colour: Black, Host interface: USB 3.2 Gen 1 (3.1 Gen 1), Video capture resolution (max): 3840 x 2160 pixels. Supported resolutions: 4K30 fps, 2K60 fps, 1080p120 fps, Maximum frame rate: 120 fps. USB connector type: USB Type-A, USB Type-C, USB version: 2.0/3.2 Gen 1 (3.1 Gen 1). Power supply type: USB. Other operating systems supported: Android

Key Highlights
  • HDMI™ input for capturing
  • 4K video and audio high-performance record through USB-C® 3.2 Gen 1
  • UVC standard - No driver installation required
  • Ultra-low latency stream through USB-C® 3.2 Gen 1 connection
  • Field production made easy with its compact size
  • USB 3.2 Gen 1 (3.1 Gen 1)
  • 3840 x 2160 pixels
  • Power supply type: USB
Specifications
AC adapter included
No
Analog signal format system
Not supported
AV input
No
AV output
No
Batteries included
No
BNC ports quantity
0
Cable length
0.19 m
Composite video in
0
Composite video out
0
Country of origin
Taiwan
DC-in jack
No
Depth
14.1 mm
Digital audio optical in
0
Digital audio optical out
0
DVI-D ports quantity
0
DVI-I ports quantity
0
Full-height bracket
No
HDMI in
1
HDMI ports quantity
1
Headphone outputs
0
Height
72 mm
Host interface
USB 3.2 Gen 1 (3.1 Gen 1)
Housing material
Aluminium
Internal
No
Low-profile bracket
No
Mac compatibility
Yes
Mac operating systems supported
Yes
Manual
No
Maximum frame rate
120 fps
Minimum processor
Available USB-C® or USB™ Type-A port (USB™ 3.2 / 3.0 is recommended) Windows® 7 or later macOS® 10.12 or later Android™ 8.1 or later Chrome OS™ with UVC support CPU: Intel® Core™ i7 6700HQ & above GPU: NVIDA® GTX 960M & above RAM: 8 GB or higher
Number of HDMI outputs
0
Operating relative humidity (H-H)
0 - 80%
Operating temperature (T-T)
0 - 40 °C
Other operating systems supported
Android
Package depth
95 mm
Package height
25 mm
Package type
Box
Package weight
96 g
Package width
145 mm
Plug and Play
Yes
Power supply type
USB
Product colour
Black
Protective case
No
Quantity
1
Quick installation guide
Yes
Remote control included
No
RJ-45 ports quantity
0
S-Video inputs quantity
0
S-Video outputs quantity
0
Screws included
No
Software CD
No
Software included
No
Storage relative humidity (H-H)
0 - 85%
Storage temperature (T-T)
-10 - 65 °C
Supported resolutions
4K30 fps, 2K60 fps, 1080p120 fps
USB connector type
USB Type-A, USB Type-C
USB port
No
USB ports quantity
0
USB version
2.0/3.2 Gen 1 (3.1 Gen 1)
User guide
No
VGA (D-Sub) ports quantity
0
Video capture resolution (max)
3840 x 2160 pixels
Warranty period
2 year(s)
Weight
55 g
Width
41 mm
Windows operating systems supported
Yes

Manual

Open Manual

Leaflet

Open Leaflet
Price history over the last 6 months
j5create JVA11-N 4K HDMI™ Capture Adapter, Black, USB 3.2 Gen 1 (3.1 Gen 1), 3840 x 2160 pixels, Aluminium, 0.19 m, Taiwan
Current
R1,824
Lowest
R1,744
Highest
R1,827
Change 24H
+R25   +1%
Week
+R44   +2%
Month
+R74   +4%

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