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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
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  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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j5create JCD391 4K60 Elite USB-C® PD Multi-Port Adapter, Silver

j5create JCD391 4K60 Elite USB-C® PD Multi-Port Adapter, Silver
j5create JCD391 4K60 Elite USB-C® PD Multi-Port Adapter, Silver
j5create JCD391 4K60 Elite USB-C® PD Multi-Port Adapter, Silver
j5create JCD391 4K60 Elite USB-C® PD Multi-Port Adapter, Silver
j5create JCD391 4K60 Elite USB-C® PD Multi-Port Adapter, Silver
j5create JCD391 4K60 Elite USB-C® PD Multi-Port Adapter, Silver
j5create JCD391 4K60 Elite USB-C® PD Multi-Port Adapter, Silver
j5create JCD391 4K60 Elite USB-C® PD Multi-Port Adapter, Silver
j5create JCD391 4K60 Elite USB-C® PD Multi-Port Adapter, Silver
j5create JCD391 4K60 Elite USB-C® PD Multi-Port Adapter, Silver
j5create JCD391 4K60 Elite USB-C® PD Multi-Port Adapter, Silver
j5create JCD391 4K60 Elite USB-C® PD Multi-Port Adapter, Silver
j5create JCD391 4K60 Elite USB-C® PD Multi-Port Adapter, Silver
j5create JCD391 4K60 Elite USB-C® PD Multi-Port Adapter, Silver
j5create JCD391 4K60 Elite USB-C® PD Multi-Port Adapter, Silver
j5create JCD391 4K60 Elite USB-C® PD Multi-Port Adapter, Silver
j5create JCD391 4K60 Elite USB-C® PD Multi-Port Adapter, Silver
j5create JCD391 4K60 Elite USB-C® PD Multi-Port Adapter, Silver
j5create JCD391 4K60 Elite USB-C® PD Multi-Port Adapter, Silver
j5create JCD391 4K60 Elite USB-C® PD Multi-Port Adapter, Silver
j5create JCD391 4K60 Elite USB-C® PD Multi-Port Adapter, Silver
j5create JCD391 4K60 Elite USB-C® PD Multi-Port Adapter, Silver
j5create JCD391 4K60 Elite USB-C® PD Multi-Port Adapter, Silver
j5create JCD391 4K60 Elite USB-C® PD Multi-Port Adapter, Silver
j5create JCD391 4K60 Elite USB-C® PD Multi-Port Adapter, Silver
j5create JCD391 4K60 Elite USB-C® PD Multi-Port Adapter, Silver
j5create JCD391 4K60 Elite USB-C® PD Multi-Port Adapter, Silver
j5create JCD391 4K60 Elite USB-C® PD Multi-Port Adapter, Silver
j5create JCD391 4K60 Elite USB-C® PD Multi-Port Adapter, Silver
j5create JCD391 4K60 Elite USB-C® PD Multi-Port Adapter, Silver
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R1,757
+R5 Reward
This compact multi-port adapter is ideal for travel, featuring everything from the essential HDMI™ output, USB™ ports to Gigabit Ethernet and 86W Power Delivery passthrough. It gives you the ability to connect your Chromebook™, MacBook®, or other USB-C® compatible laptops to a 4K monitor or TV with ... Read More
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Stock 22 Code 1219242 Brand J5CREATE Model JCD391-N Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, October 6
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival
This compact multi-port adapter is ideal for travel, featuring everything from the essential HDMI™ output, USB™ ports to Gigabit Ethernet and 86W Power Delivery passthrough. It gives you the ability to connect your Chromebook™, MacBook®, or other USB-C® compatible laptops to a 4K monitor or TV with 60 Hz refresh rate and audio. With USB™ Power Delivery 3.0, you can charge your laptop and power your peripherals with a single USB-C® power adapter even if your laptop only has one USB-C® port. In addition, you can connect or charge your USB™ devices via the SuperSpeed USB™ 5Gbps ports and access a wired network through the Gigabit Ethernet port.

Through a single USB-C® (Thunderbolt™ 3 compatible) host cable, this compact adapter provides all the essential connectivity you need to create a workstation virtually anywhere!

j5create JCD391 4K60 Elite USB-C® PD Multi-Port Adapter, Silver. Connectivity technology: Wired, Host interface: USB 3.2 Gen 1 (3.1 Gen 1) Type-C, USB Power Delivery up to: 85 W. Ethernet LAN data rates: 10,100,1000 Mbit/s. Product colour: Silver, Data transfer rate: 5 Gbit/s, Maximum refresh rate: 60 Hz. Output voltage: 20 V, Output current: 0.4 A, Power consumption (typical): 2 W. Other operating systems supported: ChromeOS

Key Highlights
  • Certified to meet Chromebook™ compatibility standards
  • Supports resolutions up to 4K @ 60 Hz
  • Reliable network connectivity via the Gigabit Ethernet port
  • Power Delivery 3.0 offers up to 86W of pass-through charging with a USB-C® power adapter
  • Two USB™ 5Gbps ports for connecting peripherals or downstream charging
  • Plug-and-play, no driver installation required
  • Wired
  • Host interface: USB 3.2 Gen 1 (3.1 Gen 1) Type-C
  • USB Power Delivery (USB PD)
  • Ethernet LAN 10,100,1000 Mbit/s
  • Plug and Play
Specifications
Cables included
USB Type-C
Card reader integrated
No
Certification
Works with Chromebook
Compatibility
Available USB-C® port that supports DisplayPort™ alternate mode and USB™ Power Delivery 2.0 or 3.0.
Connectivity technology
Wired
Country of origin
Taiwan
Data transfer rate
5 Gbit/s
Depth
14.7 mm
Display modes
Extended, Mirror, Primary display
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
1
Ethernet LAN data rates
10,100,1000 Mbit/s
Export Control Classification Number (ECCN)
EAR99
HDMI ports quantity
1
Headphone outputs
0
Height
77.6 mm
Host interface
USB 3.2 Gen 1 (3.1 Gen 1) Type-C
Housing material
Aluminium
Mac operating systems supported
Yes
Manual
Yes
Master (outer) case gross weight
3.88 kg
Master (outer) case GTIN (EAN/UPC)
24712795086373
Master (outer) case height
190 mm
Master (outer) case length
435 mm
Master (outer) case width
230 mm
Maximum refresh rate
60 Hz
Microphone in
No
Number of displays supported
1
Operating relative humidity (H-H)
0 - 85%
Operating temperature (T-T)
0 - 40 °C
Other operating systems supported
ChromeOS
Output current
0.4 A
Output voltage
20 V
Package depth
95 mm
Package height
30.8 mm
Package weight
129 g
Package width
155 mm
Plug and Play
Yes
Power consumption (typical)
2 W
Product colour
Silver
Products per master (outer) case
24 pc(s)
Products per shipping (inner) case
6 pc(s)
Quantity per pack
1 pc(s)
Quick start guide
Yes
Shipping (inner) case height
16.5 cm
Shipping (inner) case length
21.8 cm
Shipping (inner) case net weight
870 g
Shipping (inner) case width
10.3 cm
Special features
Chromebook™ Certified, 5-in-1 Functions, 86W of Pass-Through Charging
Storage relative humidity (H-H)
0 - 85%
Storage temperature (T-T)
-17 - 68 °C
USB 2.0 ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
2
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
1
USB cable length
0.2 m
USB Power Delivery (USB PD)
Yes
USB Power Delivery revision
3.0
USB Power Delivery up to
85 W
USB Type-C DisplayPort Alternate Mode
Yes
Warranty period
2 year(s)
Weight
74.8 g
Width
66.5 mm
Windows operating systems supported
Yes

Manual

Open Manual

Leaflet

Open Leaflet

Document

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Document

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Price history over the last 6 months
j5create JCD391 4K60 Elite USB-C® PD Multi-Port Adapter, Silver
Current
R1,757
Lowest
R1,636
Highest
R1,768
Change 24H
+R29   +2%
Week
+R47   +3%
Month
+R41   +2%

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