IP phone Auerswald COMfortel D‑XT20i white — desktop handset, color: white

The Auerswald COMfortel D‑XT20i white is a wired IP desktop handset designed for business telephony. It provides reliable voice communication through SIP-based IP systems and integrates with compatible Auerswald platforms as an expansion device. The device offers a conventional desktop form factor with physical handset and keypad, intended for everyday use in offices, reception desks and other desk-based workspaces where a stable wired connection and straightforward operation are required.

Advantages

The COMfortel D‑XT20i delivers a consistent wired connection that reduces call drops and latency compared with wireless alternatives. Its standard desktop design and tactile keypad make it easy to operate for users of all experience levels. The white finish and compact footprint help it blend into professional environments. As an expansion handset for Auerswald systems, it supports centralized management and predictable behavior within an existing telephony infrastructure.

Suitable for

• Office desks and open-plan workstations
• Reception and front-desk telephone handling
• Contact centres with fixed-seat agents
• Small meeting rooms where a dedicated handset is required

Key specifications

• Form factor: desktop wired handset with physical receiver and base
• Network: SIP-based IP telephony compatibility for integration with IP PBX systems
• Color: white with compact footprint suitable for desk use
• Controls: tactile keypad for dialing and call control
• Installation: intended for fixed installation on desks or counters

How to use

Install the COMfortel D‑XT20i on a stable surface and connect it to the local network and power according to your Auerswald system documentation. Register the handset to the IP PBX or expansion port provided by your telephony platform using the device’s provisioning settings or the central management interface. Use the physical handset and keypad for standard telephony functions such as making and receiving calls, hold, and transfer features as supported by the configured system.

Recommendations

Place the handset on a clear, level surface near a network connection and configure it through the central Auerswald management interface to ensure consistent provisioning. For shared workspaces, label devices to match user seats and verify firmware updates periodically to maintain compatibility and security.