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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
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  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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Imou Ranger Mini 5MP (3K) Dome IP security camera Indoor 2688 x 1664 pixels Ceiling/wall

Imou Ranger Mini 5MP (3K) Dome IP security camera Indoor 2688 x 1664 pixels Ceiling/wall
Imou Ranger Mini 5MP (3K) Dome IP security camera Indoor 2688 x 1664 pixels Ceiling/wall
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R887
+R2 Reward
With 5MP/3K live monitoring and 0~355° pan & -5~50°tilt features, Ranger Mini 5MP ensures every corner of your home completely covered. The Integrated-Bracket design allows easy installation either Ceiling Mounting or Wall Mounting. Human Detection quickly finds human targets in images and immediate... Read More
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Stock 15 Code 337893 Brand IMOU Model IPC-K2MP-5H1WE Warranty 2 Years

Shipping & Returns

Estimated delivery Thursday, October 8
You will be kept updated through our detailed tracking system
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With 5MP/3K live monitoring and 0~355° pan & -5~50°tilt features, Ranger Mini 5MP ensures every corner of your home completely covered. The Integrated-Bracket design allows easy installation either Ceiling Mounting or Wall Mounting. Human Detection quickly finds human targets in images and immediately sends a notification to you. Privacy Mode helps protect your personal privacy when you are home, and Smart Tracking function lets the camera follows moving objects when it detects motion.

Imou Ranger Mini 5MP (3K). Type: IP security camera, Placement supported: Indoor, Connectivity technology: Wired & Wireless. Mounting type: Ceiling/wall, Product colour: White, Form factor: Dome. Lens viewing angle, horizontal: 87°, Lens viewing angle, vertical: 48°, Lens viewing angle, diagonal: 108°. Sensor type: CMOS, Optical sensor size: 25.4 / 3 mm (1 / 3"). Digital zoom: 8x, Fixed focal length: 3.6 mm

Key Highlights
  • Indoor IP security camera
  • CMOS 25.4 / 3 mm (1 / 3") 5 MP 2688 x 1664 pixels
  • Wired & Wireless Ethernet LAN Wi-Fi
  • Night vision 10 m
  • Digital zoom: 8x
  • Dome Ceiling/wall
  • White
  • 200 g
Specifications
Audio system
2-way
Auto-tracking
Yes
Built-in HDD
No
Built-in microphone
Yes
Built-in speaker(s)
Yes
Card reader integrated
Yes
Cloud-managed
Yes
Compatible memory cards
MicroSD (TransFlash)
Compliance certificates
CE
Connectivity technology
Wired & Wireless
DC output current
1 A
DC output voltage
5
Depth
96 mm
Digital zoom
8x
Ethernet interface type
Fast Ethernet
Ethernet LAN
Yes
Fixed focal length
3.6 mm
Form factor
Dome
Frame rate
20 fps
Height
109.2 mm
Lens viewing angle, diagonal
108°
Lens viewing angle, horizontal
87°
Lens viewing angle, vertical
48°
Maximum memory card size
512 GB
Maximum resolution
2688 x 1664 pixels
Mobile operating systems supported
Android, iOS
Mounting brackets included
Yes
Mounting type
Ceiling/wall
Night vision
Yes
Night vision distance
10 m
Number of cameras
1
Number of lenses
1
Number of sensors
1
Operating temperature (T-T)
-10 - 45 °C
Optical sensor size
25.4 / 3 mm (1 / 3")
Pan range
0 - 355°
Placement supported
Indoor
Power consumption (max)
4.2 W
Power source type
DC
Privacy protection
Yes
Product colour
White
Progressive scan
Yes
Reset button
Yes
Screws included
Yes
Sensor type
CMOS
Tilt angle range
-5 - 50°
Total megapixels
5 MP
Type
IP security camera
Video compression formats
H.264, H.265
Video motion detection
Yes
Weight
200 g
Wi-Fi
Yes
Wi-Fi standards
802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 6 (802.11ax)
Width
95 mm
Zoom capability
Yes

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Price history over the last 6 months
Imou Ranger Mini 5MP (3K) Dome IP security camera Indoor 2688 x 1664 pixels Ceiling/wall
Current
R887
Lowest
R762
Highest
R905
Change 24H
-R19   -2%
Week
+R124   +16%
Month
+R83   +10%

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