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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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iiyama TF5039AS-B1AG computer monitor 125.7 cm (49.5 inch) 3840 x 2160 pixels 4K Ultra HD LED Touchscreen Black

iiyama TF5039AS-B1AG computer monitor 125.7 cm (49.5 inch) 3840 x 2160 pixels 4K Ultra HD LED Touchscreen Black
iiyama TF5039AS-B1AG computer monitor 125.7 cm (49.5 inch) 3840 x 2160 pixels 4K Ultra HD LED Touchscreen Black
iiyama TF5039AS-B1AG computer monitor 125.7 cm (49.5 inch) 3840 x 2160 pixels 4K Ultra HD LED Touchscreen Black
iiyama TF5039AS-B1AG computer monitor 125.7 cm (49.5 inch) 3840 x 2160 pixels 4K Ultra HD LED Touchscreen Black
iiyama TF5039AS-B1AG computer monitor 125.7 cm (49.5 inch) 3840 x 2160 pixels 4K Ultra HD LED Touchscreen Black
iiyama TF5039AS-B1AG computer monitor 125.7 cm (49.5 inch) 3840 x 2160 pixels 4K Ultra HD LED Touchscreen Black
iiyama TF5039AS-B1AG computer monitor 125.7 cm (49.5 inch) 3840 x 2160 pixels 4K Ultra HD LED Touchscreen Black
iiyama TF5039AS-B1AG computer monitor 125.7 cm (49.5 inch) 3840 x 2160 pixels 4K Ultra HD LED Touchscreen Black
iiyama TF5039AS-B1AG computer monitor 125.7 cm (49.5 inch) 3840 x 2160 pixels 4K Ultra HD LED Touchscreen Black
iiyama TF5039AS-B1AG computer monitor 125.7 cm (49.5 inch) 3840 x 2160 pixels 4K Ultra HD LED Touchscreen Black
iiyama TF5039AS-B1AG computer monitor 125.7 cm (49.5 inch) 3840 x 2160 pixels 4K Ultra HD LED Touchscreen Black
iiyama TF5039AS-B1AG computer monitor 125.7 cm (49.5 inch) 3840 x 2160 pixels 4K Ultra HD LED Touchscreen Black
iiyama TF5039AS-B1AG computer monitor 125.7 cm (49.5 inch) 3840 x 2160 pixels 4K Ultra HD LED Touchscreen Black
iiyama TF5039AS-B1AG computer monitor 125.7 cm (49.5 inch) 3840 x 2160 pixels 4K Ultra HD LED Touchscreen Black
iiyama TF5039AS-B1AG computer monitor 125.7 cm (49.5 inch) 3840 x 2160 pixels 4K Ultra HD LED Touchscreen Black
iiyama TF5039AS-B1AG computer monitor 125.7 cm (49.5 inch) 3840 x 2160 pixels 4K Ultra HD LED Touchscreen Black
iiyama TF5039AS-B1AG computer monitor 125.7 cm (49.5 inch) 3840 x 2160 pixels 4K Ultra HD LED Touchscreen Black
iiyama TF5039AS-B1AG computer monitor 125.7 cm (49.5 inch) 3840 x 2160 pixels 4K Ultra HD LED Touchscreen Black
iiyama TF5039AS-B1AG computer monitor 125.7 cm (49.5 inch) 3840 x 2160 pixels 4K Ultra HD LED Touchscreen Black
iiyama TF5039AS-B1AG computer monitor 125.7 cm (49.5 inch) 3840 x 2160 pixels 4K Ultra HD LED Touchscreen Black
iiyama TF5039AS-B1AG computer monitor 125.7 cm (49.5 inch) 3840 x 2160 pixels 4K Ultra HD LED Touchscreen Black
iiyama TF5039AS-B1AG computer monitor 125.7 cm (49.5 inch) 3840 x 2160 pixels 4K Ultra HD LED Touchscreen Black
iiyama TF5039AS-B1AG computer monitor 125.7 cm (49.5 inch) 3840 x 2160 pixels 4K Ultra HD LED Touchscreen Black
iiyama TF5039AS-B1AG computer monitor 125.7 cm (49.5 inch) 3840 x 2160 pixels 4K Ultra HD LED Touchscreen Black
iiyama TF5039AS-B1AG computer monitor 125.7 cm (49.5 inch) 3840 x 2160 pixels 4K Ultra HD LED Touchscreen Black
iiyama TF5039AS-B1AG computer monitor 125.7 cm (49.5 inch) 3840 x 2160 pixels 4K Ultra HD LED Touchscreen Black
iiyama TF5039AS-B1AG computer monitor 125.7 cm (49.5 inch) 3840 x 2160 pixels 4K Ultra HD LED Touchscreen Black
iiyama TF5039AS-B1AG computer monitor 125.7 cm (49.5 inch) 3840 x 2160 pixels 4K Ultra HD LED Touchscreen Black
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R56,039
+R137 Reward
Enjoy an all-in-one interactive display that combines the best in PCAP Touchscreen technology, offering the versatility and freedom of Android OS, easily customized to your needs by installing applications directly to it. Offering a powerful, yet flexible user experience, fostering creative communic... Read More
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Stock 6 Code 124119 Brand IIYAMA Model TF5039AS-B1AG Warranty 2 Years

Shipping & Returns

Estimated delivery Monday, October 5
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival
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Enjoy an all-in-one interactive display that combines the best in PCAP Touchscreen technology, offering the versatility and freedom of Android OS, easily customized to your needs by installing applications directly to it. Offering a powerful, yet flexible user experience, fostering creative communication with the benefits of a secure and controllable Touchscreen. The refined edge-to-edge glass design of the TF5039AS-B1AG lends itself for integration into a large variety of environments where polished design and functionality are needed, like Huddle spaces in the modern office space, Retail shops and Kiosks. The on-board iiSignage² CMS (Content Management System) gives you total control of your messaging and advertising, remotely and safely. The EShare App enables you to bring effortless ideation and efficient collaboration in your enterprise or school. You can start sharing wireless easier than ever before. For ease of integration, the TF5039AS-B1AG can be equipped with optional external mounting brackets ( OMK4-2 ).

Android OS

Thanks to Android OS, you can easily customize the display to your needs by installing applications directly to it.

iiSignage²

iiSignage² is our digital signage content management platform to easily show and control your content and to manage your displays in a secure way. The Content Management System (CMS) gives you total control of your messaging and advertising remotely and safely.

Signal FailOver

FailOver is a feature which automatically detects input sources. When there is no signal on the default input it will automatically switch to the next available input. FailOver allows customers to prioritize a number of inputs (incl. Browser, Media Player and Custom) and ensures your content is always actively displayed, assuring active content at all times.

Touch Through-Glass

This through glass touch screen works right through glass and can turn glass surfaces into an interactive touch screen display. Use it on storefront windows, real estate office, in-store for POS or restaurants.

Retail Instalations

The interactive 4K Touchscreens are the key for immersive interactive experiences for spatial retail design. Allow customers to explore your website right there and then or engage with a range of creative or experiential applications you want to host. The flexibility of either landscape or portrait modes with 24/7 Operation, built-in Android and MediaPlayer make this SERIES displays one of the most adaptable Touchscreens solutions around.

Huddle Spaces

Turn these small meeting rooms into neat Collaboration spaces by employing the embedded applications like Android OS, EShare and Whiteboard, a selection of intuitive and practical tools installed on our PCAP interactive Touchscreens. With Android OS you can easily customize the display by installing applications directly to it. With the EShare app you can share, stream and edit content from any device directly on screen and transform your team meetings into an easy, fast and seamless interactive session.
Key Highlights
  • Touchscreen 125.7 cm (49.5") LED VA
  • 4K Ultra HD 3840 x 2160 pixels 16:9
  • 60 Hz 9.5 ms 500 cd/m² 5000:1
  • F 68.2 kWh 137 W
Specifications
AC input frequency
50/60 Hz
AC input voltage
100 - 240 V
Active display area (W x H)
1095.8 x 616.4 mm
Anti-glare screen
Yes
Batteries included
Yes
Bezel width (bottom)
2.4 cm
Bezel width (side)
2.4 cm
Bezel width (top)
2.4 cm
Brightness
435 cd/m²
Built-in processor
Yes
Built-in speaker(s)
Yes
Cables included
AC, USB, HDMI
Certification
TCO Certified, CB, TÜV-Bauart, EAC, RoHS support, ErP, WEEE, REACH
Compatible operating systems
All iiyama monitors are Plug & Play and compatible with Windows and Linux. For details regarding the supported OS for the touch models, please refer to the driver instruction file available in the downloads section.
Compliance certificates
CB, CE, cTUVus, EAC, REACH, RoHS, TÜV mark, UKCA, WEEE
Contrast ratio (typical)
5000:1
Control panel
Power
Depth
64 mm
Depth (with stand)
64 mm
Display brightness
435 cd/m²
Display brightness (typical)
500 cd/m²
Display diagonal
125.7 cm (49.5")
Display diagonal (metric)
125.7 cm
Display number of colours
1.07 billion colours
Display resolution
3840 x 2160 pixels
Display surface
Matt
Display technology
LED
DisplayPort version
1.2
DisplayPorts quantity
1
DVI port
No
Energy consumption (SDR) per 1000 hours
68.2 kWh
Energy efficiency class (HDR)
Not available
Energy efficiency class (SDR)
F
Energy efficiency scale
A to G
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
1
Front bezel colour
Black
Glass thickness
3 mm
Haze rate
25%
HD type
4K Ultra HD
HDCP
Yes
HDCP version
2.2
HDMI cable length
1.8 m
HDMI ports quantity
2
HDMI version
2.0
Height
670 mm
Height (with stand)
670 mm
Horizontal scan range
28 - 160 kHz
International Protection (IP) code
IP65
LED backlight
Yes
Maximum refresh rate
60 Hz
Mean time between failures (MTBF)
50000 h
Native aspect ratio
16:9
Number of OSD languages
13
Number of simultaneous touchpoints
40
Number of speakers
2
On Screen Display (OSD)
Yes
On Screen Display (OSD) languages
Czech, Danish, German, English, Spanish, Finnish, French, Italian, Norwegian, Dutch, Polish, Russian, Swedish
Operating hours (hours/days)
24/7
Operating system installed
Android 11
Operating system version
11
Operating temperature (T-T)
0 - 40 °C
Package depth
174 mm
Package height
798 mm
Package volume
35900 cm³
Package weight
35.9 kg
Package width
1297 mm
Palm rejection
Yes
Panel mounting interface
400 x 400 mm
Panel type
VA
Pixel pitch
0.285 x 0.285 mm
Placement supported
Indoor
Positional accuracy
2.5 mm
Power cable length
1.8 m
Power consumption (off)
0.3 W
Power consumption (standby)
0.4 W
Power consumption (typical)
137 W
Power supply type
Internal
Processor architecture
ARM Cortex-A73
Product colour
Black
Quick start guide
Yes
Remote control batteries included
Yes
Remote control included
Yes
Response time
9.5 ms
Response time measurement type
GTG (Gray to Gray)
RMS rated power
20 W
RS-232C
Yes
Screen shape
Flat
Storage temperature (T-T)
-20 - 60 °C
Surface hardness
7H
Sustainability certificates
ErP
Touch method
stylus, finger, glove (latex)
Touch technology
Multi-touch
Touchscreen
Yes
Touchscreen technology
Projected capacitive system
USB 2.0 Type-A ports quantity
2
USB cable length
1.8 m
USB Touch port
Yes
User controls
picture (brightness, contrast, sharpness, back level, tint, colour, noise reduction, gamma selection, low blue light, colour temp., colour control, overscan, picture reset), screen (zoom mode, custom zoom, screen reset), audio (balance, treble, bass, volume, audio out (line out), max. volume, min. volume, mute, audio reset, audio out sync, speaker setting), configuration 1 (Android launcher, switch on state, Touch lock, Touch mode, mouse mode, panel saving, RS232 routing, boot on source, WOL, conf.1 reset, factory reset), configuration 2 (OSD timeout, OSD H position, OSD V position, system rotation, info OSD, logo and animation, logo setting, animation setting, monitor ID, monitor info, HDMI version, conf. 2 reset), advanced options (kiosk mode, side bar, no signal image, motorized stand, IR control, power LED light, fan, off timer, schedule, HDMI with one wire, HDMI with one wire off, failover, language, OSD transparency, power saving, advanced options reset)
VESA mounting
Yes
Viewable size, horizontal
109.6 cm
Viewable size, vertical
61.6 cm
Viewing angle, horizontal
178°
Viewing angle, vertical
178°
Weight
28.6 kg
Weight (with stand)
28.6 kg
Width
1149.4 mm
Width (with stand)
1149.4 mm

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Price history over the last 6 months
iiyama TF5039AS-B1AG computer monitor 125.7 cm (49.5 inch) 3840 x 2160 pixels 4K Ultra HD LED Touchscreen Black
Current
R56,039
Lowest
R33,428
Highest
R65,365
Change 24H
-R2,205   -4%
Week
+R22,451   +67%
Month
+R22,420   +67%

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