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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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iiyama ProLite XB2497HSU-W1 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED White

iiyama ProLite XB2497HSU-W1 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED White
iiyama ProLite XB2497HSU-W1 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED White
iiyama ProLite XB2497HSU-W1 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED White
iiyama ProLite XB2497HSU-W1 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED White
iiyama ProLite XB2497HSU-W1 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED White
iiyama ProLite XB2497HSU-W1 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED White
iiyama ProLite XB2497HSU-W1 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED White
iiyama ProLite XB2497HSU-W1 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED White
iiyama ProLite XB2497HSU-W1 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED White
iiyama ProLite XB2497HSU-W1 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED White
iiyama ProLite XB2497HSU-W1 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED White
iiyama ProLite XB2497HSU-W1 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED White
iiyama ProLite XB2497HSU-W1 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED White
iiyama ProLite XB2497HSU-W1 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED White
iiyama ProLite XB2497HSU-W1 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED White
iiyama ProLite XB2497HSU-W1 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED White
iiyama ProLite XB2497HSU-W1 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED White
iiyama ProLite XB2497HSU-W1 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED White
iiyama ProLite XB2497HSU-W1 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED White
iiyama ProLite XB2497HSU-W1 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED White
iiyama ProLite XB2497HSU-W1 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED White
iiyama ProLite XB2497HSU-W1 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED White
iiyama ProLite XB2497HSU-W1 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED White
iiyama ProLite XB2497HSU-W1 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED White
iiyama ProLite XB2497HSU-W1 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED White
iiyama ProLite XB2497HSU-W1 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED White
iiyama ProLite XB2497HSU-W1 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED White
iiyama ProLite XB2497HSU-W1 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED White
iiyama ProLite XB2497HSU-W1 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED White
iiyama ProLite XB2497HSU-W1 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED White
iiyama ProLite XB2497HSU-W1 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED White
iiyama ProLite XB2497HSU-W1 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED White
iiyama ProLite XB2497HSU-W1 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED White
iiyama ProLite XB2497HSU-W1 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED White
iiyama ProLite XB2497HSU-W1 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED White
iiyama ProLite XB2497HSU-W1 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED White
iiyama ProLite XB2497HSU-W1 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED White
iiyama ProLite XB2497HSU-W1 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED White
iiyama ProLite XB2497HSU-W1 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED White
iiyama ProLite XB2497HSU-W1 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED White
0 reviews • Write a review
R5,499
+R10 Reward
The ProLite XB2497HSU is perfect if you want a compact, high-performance display that fits seamlessly into a multi-monitor setup. The four-side slim bezel gives you a clean, modern workspace and uninterrupted visuals across screens. You’ll enjoy sharp, accurate colours and wide viewing angles thanks... Read More
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Stock 10 Code 1720583 Brand IIYAMA Model XB2497HSU-W1 Warranty 2 Years

Shipping & Returns

Estimated delivery Thursday, October 1
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival
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The ProLite XB2497HSU is perfect if you want a compact, high-performance display that fits seamlessly into a multi-monitor setup. The four-side slim bezel gives you a clean, modern workspace and uninterrupted visuals across screens. You’ll enjoy sharp, accurate colours and wide viewing angles thanks to the IPS panel, while the 120Hz refresh rate keeps everything smooth and responsive. Whether you're working on documents, editing content or browsing the web, flicker-free technology and a blue light reducer with TÜV Rheinland Eye Comfort certification help protect your eyes during long sessions. Adjust the screen to suit your posture with a fully ergonomic stand offering 15 cm height adjustment, tilt, swivel and pivot. Built-in speakers, a four-port USB hub, HDMI, DisplayPort and a headphone socket keep your setup simple and efficient. And with EPEAT and TCO10 certifications and an Energy label C, you’re choosing a monitor that supports sustainability without compromising on performance.

Multi-screen setup for a panoramic workspace

Connect multiple ultra-slim bezel monitors to create a panoramic workspace, keep your apps in view, streamline multitasking, and boost productivity.

Versatile connectivity for all your devices

Connect multiple devices and accessories in one simple step with HDMI, DisplayPort and the USB hub, streamlining your workspace for maximum efficiency and ensuring a tidy, uninterrupted workflow.

Adjustable stand for optimal comfort

Find your perfect screen position easily and maintain a healthy, comfortable posture all day long. Thanks to its fully adjustable stand, you can effortlessly adapt the monitor to your needs. Raise or lower the height, swivel left or right, or tilt the screen to reduce glare and find the optimal viewing angle. Whether you're working, designing, or attending long video calls, this flexibility helps reduce neck and back strain, improving both comfort and productivity throughout your day.

Feel the difference with certified eye comfort

Flicker-free technology, blue light reduction, and true-to-life colour accuracy combine to reduce eye strain and support lasting visual comfort. Backed by TÜV Rheinland Eye Comfort certification, this display gives you peace of mind while working, browsing, or creating for hours with greater ease and clarity.

Save electricity, maintain picture performance

Compared to an E Energy class monitor of the same size, your C label iiyama display reduces energy costs by around 37%! Without sacrificing picture quality. The efficient LED backlight technology combined with a high-performance colour filter keeps brightness and colour vibrancy intact, ensuring your viewing experience stays exactly as it should be. And with lower power consumption, you're also reducing your environmental footprint.

How to use

Place the monitor on a stable desk or install it on a VESA-compatible arm or stand. Connect your computer using HDMI or DisplayPort and attach peripherals to the USB 3.2 hub if needed. Adjust the screen height, tilt, swivel or pivot to achieve a comfortable viewing angle and reduce glare. Use the on-screen display (OSD) controls to set brightness, colour mode and other image settings to suit your workflow.

Recommendations

For prolonged use, enable the blue light reduction and flicker-free modes and position the screen so the top edge is at or slightly below eye level. When using multiple monitors, set bezels close together to create an uninterrupted workspace and balance brightness across screens to reduce eye fatigue.

Key Highlights
  • Office work and document editing
  • Web browsing and multimedia consumption
  • Multi-monitor productivity setups
  • Video calls and remote collaboration
  • Display size: 23.8" (60.5 cm)
  • Resolution: Full HD 1920 × 1080, 16:9
  • Panel type: IPS LED
  • Refresh rate: 120 Hz
  • Response time: 4 ms
  • Contrast ratio (typical): 1500:1
  • Screen finish: Matte
  • Ergonomics: Height adjustable (up to 15 cm), tilt, swivel, pivot
  • Connectivity: HDMI, DisplayPort, headphone jack, USB 3.2 hub
  • Built-in speakers: Yes
  • VESA mount compatible: Yes
  • Energy efficiency (SDR): Class C; energy consumption approx. 12 kWh/1000 h
  • Product colour: White
Specifications
AC input frequency
50/60 Hz
AC input voltage
100 - 240 V
Adjustable height (max)
15 cm
AMD FreeSync
Yes
Built-in camera
No
Built-in speaker(s)
Yes
Built-in USB hub
Yes
Cable lock slot
Yes
Cable lock slot type
Kensington
Cable management
Yes
Cables included
AC, USB, HDMI, DisplayPort
Colour gamut standard
sRGB, NTSC
Compliance certificates
CE, EAC, PSE, REACH, RoHS, TÜV mark, UKCA, VCCI, WEEE
Contrast ratio (dynamic)
80000000:1
Contrast ratio (typical)
1500:1
Control panel
Joystick: Centre: Power/MenuPower, Up/Signal Select, Down, Left/Shortcut, Right/Volume
Depth
209.5 mm
Depth (with stand)
209.5 mm
Depth (without stand)
209.5 mm
Display brightness (typical)
350 cd/m²
Display diagonal
60.5 cm (23.8")
Display diagonal (metric)
60.5 cm
Display number of colours
16.7 million colours
Display resolution
1920 x 1080 pixels
Display surface
Matt
Display technology
LED
DisplayPort cable length
1.8 m
DisplayPorts quantity
1
Energy consumption (SDR) per 1000 hours
12 kWh
Energy efficiency class (HDR)
Not available
Energy efficiency class (SDR)
C
Energy efficiency scale
A to G
Flicker-free technology
Yes
HD type
Full HD
HDCP
Yes
HDMI
Yes
HDMI cable length
1.5 m
HDMI ports quantity
1
HDMI version
1.4
Headphone out
Yes
Height (with stand)
495 mm
Height (without stand)
372 mm
Height adjustment
Yes
Horizontal scan range
30 - 140 kHz
Low Blue Light technology
Yes
Manufacturer warranty
5 years (for details and eligible countries please check the Warranty section of our website)
Market positioning
Business
Maximum refresh rate
120 Hz
Native aspect ratio
16:9
NTSC coverage (typical)
72%
Number of downstream ports
4
Number of speakers
2
On Screen Display (OSD)
Yes
On Screen Display (OSD) languages
Czech, German, English, Spanish, French, Italian, Japanese, Dutch, Polish, Russian
Package depth
126 mm
Package height
405 mm
Package type
Box
Package weight
6.7 kg
Package width
685 mm
Packaging content
quick start guide, safety guide
Panel mounting interface
100 x 100 mm
Panel type
IPS
Pivot
Yes
Pivot angle
0 - 90°
Pixel pitch
0.275 x 0.275 mm
Power cable length
1.8 m
Power consumption (off)
0.3 W
Power consumption (standby)
0.5 W
Power consumption (typical)
12 W
Power supply type
Internal
Product colour
White
Response time
4 ms
Response time measurement type
GTG (Gray to Gray)
RMS rated power
4 W
Screen shape
Flat
sRGB coverage (typical)
99%
Sustainability certificates
ErP, TCO
Swivel angle range
-60 - 60°
Swivelling
Yes
Tilt adjustment
Yes
Tilt angle range
23 - 5°
Touchscreen
No
USB cable length
1.5 m
USB hub version
3.2 Gen 1 (3.1 Gen 1)
User controls
picture adjust (brightness, contrast, ECO, ACR, OD, motion blur reduction, Adpative Sync), colour settings (i-Style colour, RGB range, colour temperature, user preset), OSD (OSD H. position, OSD V. position, OSD rotate, OSD background, DDC/CI control, display information), language, extra1 (sharpness, video mode adjust, opening logo, power LED), extra2 (shortcut, FW version), input select, audio settings (volume, mute audio), reset
VESA Adaptive Sync support
Yes
VESA mounting
Yes
Viewable size, horizontal
52.7 cm
Viewable size, vertical
29.6 cm
Viewing angle, horizontal
178°
Viewing angle, vertical
178°
Wall mountable
Yes
Weight
4.7 kg
Weight (with stand)
4.7 kg
Width
539 mm
Width (with stand)
539 mm
Width (without stand)
539 mm

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Price history over the last 6 months
iiyama ProLite XB2497HSU-W1 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED White
Current
R5,499
Lowest
R2,371
Highest
R6,069
Change 24H
-R220   -4%
Week
+R2,620   +91%
Month
+R3,111   +130%

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