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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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iiyama ProLite T1931SR-B1S computer monitor 48.3 cm (19 inch) 1280 x 1024 pixels SXGA LCD Touchscreen Black

iiyama ProLite T1931SR-B1S computer monitor 48.3 cm (19 inch) 1280 x 1024 pixels SXGA LCD Touchscreen Black
iiyama ProLite T1931SR-B1S computer monitor 48.3 cm (19 inch) 1280 x 1024 pixels SXGA LCD Touchscreen Black
iiyama ProLite T1931SR-B1S computer monitor 48.3 cm (19 inch) 1280 x 1024 pixels SXGA LCD Touchscreen Black
iiyama ProLite T1931SR-B1S computer monitor 48.3 cm (19 inch) 1280 x 1024 pixels SXGA LCD Touchscreen Black
iiyama ProLite T1931SR-B1S computer monitor 48.3 cm (19 inch) 1280 x 1024 pixels SXGA LCD Touchscreen Black
iiyama ProLite T1931SR-B1S computer monitor 48.3 cm (19 inch) 1280 x 1024 pixels SXGA LCD Touchscreen Black
iiyama ProLite T1931SR-B1S computer monitor 48.3 cm (19 inch) 1280 x 1024 pixels SXGA LCD Touchscreen Black
iiyama ProLite T1931SR-B1S computer monitor 48.3 cm (19 inch) 1280 x 1024 pixels SXGA LCD Touchscreen Black
iiyama ProLite T1931SR-B1S computer monitor 48.3 cm (19 inch) 1280 x 1024 pixels SXGA LCD Touchscreen Black
iiyama ProLite T1931SR-B1S computer monitor 48.3 cm (19 inch) 1280 x 1024 pixels SXGA LCD Touchscreen Black
iiyama ProLite T1931SR-B1S computer monitor 48.3 cm (19 inch) 1280 x 1024 pixels SXGA LCD Touchscreen Black
iiyama ProLite T1931SR-B1S computer monitor 48.3 cm (19 inch) 1280 x 1024 pixels SXGA LCD Touchscreen Black
iiyama ProLite T1931SR-B1S computer monitor 48.3 cm (19 inch) 1280 x 1024 pixels SXGA LCD Touchscreen Black
iiyama ProLite T1931SR-B1S computer monitor 48.3 cm (19 inch) 1280 x 1024 pixels SXGA LCD Touchscreen Black
iiyama ProLite T1931SR-B1S computer monitor 48.3 cm (19 inch) 1280 x 1024 pixels SXGA LCD Touchscreen Black
iiyama ProLite T1931SR-B1S computer monitor 48.3 cm (19 inch) 1280 x 1024 pixels SXGA LCD Touchscreen Black
iiyama ProLite T1931SR-B1S computer monitor 48.3 cm (19 inch) 1280 x 1024 pixels SXGA LCD Touchscreen Black
iiyama ProLite T1931SR-B1S computer monitor 48.3 cm (19 inch) 1280 x 1024 pixels SXGA LCD Touchscreen Black
iiyama ProLite T1931SR-B1S computer monitor 48.3 cm (19 inch) 1280 x 1024 pixels SXGA LCD Touchscreen Black
iiyama ProLite T1931SR-B1S computer monitor 48.3 cm (19 inch) 1280 x 1024 pixels SXGA LCD Touchscreen Black
iiyama ProLite T1931SR-B1S computer monitor 48.3 cm (19 inch) 1280 x 1024 pixels SXGA LCD Touchscreen Black
iiyama ProLite T1931SR-B1S computer monitor 48.3 cm (19 inch) 1280 x 1024 pixels SXGA LCD Touchscreen Black
iiyama ProLite T1931SR-B1S computer monitor 48.3 cm (19 inch) 1280 x 1024 pixels SXGA LCD Touchscreen Black
iiyama ProLite T1931SR-B1S computer monitor 48.3 cm (19 inch) 1280 x 1024 pixels SXGA LCD Touchscreen Black
iiyama ProLite T1931SR-B1S computer monitor 48.3 cm (19 inch) 1280 x 1024 pixels SXGA LCD Touchscreen Black
iiyama ProLite T1931SR-B1S computer monitor 48.3 cm (19 inch) 1280 x 1024 pixels SXGA LCD Touchscreen Black
iiyama ProLite T1931SR-B1S computer monitor 48.3 cm (19 inch) 1280 x 1024 pixels SXGA LCD Touchscreen Black
iiyama ProLite T1931SR-B1S computer monitor 48.3 cm (19 inch) 1280 x 1024 pixels SXGA LCD Touchscreen Black
0 reviews • Write a review
R11,195
The T1931SR-B1S is based on 5-wire resistive touch technology. The price / performance ratio is ideal for the budget conscious user while quality and performance are certainly not compromised. The display includes both analogue (VGA) and digital inputs (HDMI and DisplayPort) with touchscreen connect... Read More
Out Of Stock
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Stock Out Of StockNo Stock Code 123566 Brand IIYAMA Model T1931SR-B1S Warranty 2 Years

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The T1931SR-B1S is based on 5-wire resistive touch technology. The price / performance ratio is ideal for the budget conscious user while quality and performance are certainly not compromised. The display includes both analogue (VGA) and digital inputs (HDMI and DisplayPort) with touchscreen connectivity via USB offering great flexibility. The flexible stand can be positioned at several angels creating a comfortable and ergonomic user experience and the integrated cable management system hides all the cables and electrical wires giving a neat and cable-free workspace. The T1931SR-B1S can be used in a variety of environments, especially recommended for shops, restaurants and industrial purposes.
Touch technology - Resistive

Touch technology - Resistive

5-wire resistive touchscreens are very durable and can be used in a variety of environments. They are especially recommended for shops, restaurants and industrial purposes.

IP54

The IP Code classifies how resistant a device is to foreign objects and moisture. IP54 means that the monitor will operate in dusty conditions, and will resist splashing water.
IP54
Speakers

Speakers

This LED monitor is equipped with two stereo speakers.

VESA

VESA mount compliance means you can easily mount the display to any mounting that complies with the VESA standard.
VESA
Key Highlights
  • IPS
  • serial resistive
  • VGA x1
  • HDMI x1
  • DisplayPort x1
  • Touchscreen 48.3 cm (19") LCD IPS
  • SXGA 1280 x 1024 pixels 5:4
  • 14 ms 250 cd/m² 1000:1
  • E 13.2 kWh 20 W
Specifications
AC input frequency
50/60 Hz
AC input voltage
100 - 240 V
Active display area (W x H)
374.8 x 299.8 mm
AMD FreeSync
No
Brightness
200 cd/m²
Built-in camera
No
Built-in speaker(s)
Yes
Built-in USB hub
No
Cable lock slot
Yes
Cable lock slot type
Kensington
Cable management
Yes
Cables included
AC, USB, HDMI, DisplayPort, Audio
Certification
CE, EAC, RoHS, ErP, WEEE, cULus, VCCI, REACH, UKCA
Compatible operating systems
All iiyama monitors are Plug & Play and compatible with Windows and Linux. For details regarding the supported OS for the touch models, please refer to the driver instruction file available in the downloads section.
Compliance certificates
CE, cULus, EAC, REACH, RoHS, UKCA, VCCI, WEEE
Contrast ratio (typical)
1000:1
Control panel
Menu, Scroll up/ Brightness, Scroll down/ Mute, Select, Power
Depth
239.5 mm
Depth (with stand)
239.5 mm
Display brightness
200 cd/m²
Display brightness (typical)
250 cd/m²
Display diagonal
48.3 cm (19")
Display diagonal (metric)
48 cm
Display number of colours
16.7 million colours
Display resolution
1280 x 1024 pixels
Display technology
LCD
DisplayPorts quantity
1
Energy consumption (SDR) per 1000 hours
13.2 kWh
Energy efficiency class (HDR)
Not available
Energy efficiency class (SDR)
E
Energy efficiency scale
A to G
Front bezel colour
Black
HD type
SXGA
HDCP
Yes
HDMI
Yes
HDMI ports quantity
1
Height
431.5 mm
Height (with stand)
431.5 mm
Height adjustment
No
Horizontal scan range
31.5 - 80 kHz
International Protection (IP) code
IP54
Market positioning
Business
Native aspect ratio
5:4
Number of OSD languages
7
Number of simultaneous touchpoints
1
Number of speakers
2
NVIDIA G-SYNC
No
On Screen Display (OSD)
Yes
On Screen Display (OSD) languages
Traditional Chinese, German, English, Spanish, French, Italian, Japanese
Package depth
190 mm
Package height
495 mm
Package type
Box
Package weight
8 kg
Package width
530 mm
Panel mounting interface
100 x 100 mm
Panel type
IPS
Pixel pitch
0.293 x 0.293 mm
Power consumption (off)
0.3 W
Power consumption (standby)
0.5 W
Power consumption (typical)
20 W
Power supply type
Internal
Product colour
Black
Quick start guide
Yes
Response time
14 ms
RMS rated power
2 W
Screen shape
Flat
Sustainability certificates
ErP
Tilt adjustment
Yes
Tilt angle range
90 - 5°
Touch method
stylus, finger, glove
Touchscreen
Yes
Touchscreen technology
Resistive
USB Touch port
Yes
USB Touch ports quantity
1
User controls
contrast, brightness, lock mode (power, OSD), auto adjust, OSD, H. position, V. position, H-size, fine, OSD H. position, OSD V. position, OSD timeout, reset, input select, OSD language, colour temperature, volume, mute
VESA mounting
Yes
VGA (D-Sub) ports quantity
1
Viewable size, horizontal
37.5 cm
Viewable size, vertical
30 cm
Viewing angle, horizontal
178°
Viewing angle, vertical
178°
Weight
6 kg
Weight (with stand)
6 kg
Width
432 mm
Width (with stand)
432 mm

Energy label

Open Energy label

Document

Open Document

PDF

Open PDF

Manual

Open Manual

Leaflet

Open Leaflet

Energy label

Open Energy label
Price history over the last 6 months
iiyama ProLite T1931SR-B1S computer monitor 48.3 cm (19 inch) 1280 x 1024 pixels SXGA LCD Touchscreen Black
Current
R11,195
Lowest
R8,599
Highest
R11,464
Change 24H
+R1,630   +17%
Week
+R1,574   +16%
Month
+R2,334   +26%

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