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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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HP EliteBook 8 G1i AI PC Intel Core Ultra 7 255U Laptop 33.8 cm (13.3 inch) WUXGA 32 GB LPDDR5x-SDRAM Wi-Fi 7 (802.11be) Windows 11 Pro

HP EliteBook 8 G1i AI PC Intel Core Ultra 7 255U Laptop 33.8 cm (13.3 inch) WUXGA 32 GB LPDDR5x-SDRAM Wi-Fi 7 (802.11be) Windows 11 Pro
HP EliteBook 8 G1i AI PC Intel Core Ultra 7 255U Laptop 33.8 cm (13.3 inch) WUXGA 32 GB LPDDR5x-SDRAM Wi-Fi 7 (802.11be) Windows 11 Pro
HP EliteBook 8 G1i AI PC Intel Core Ultra 7 255U Laptop 33.8 cm (13.3 inch) WUXGA 32 GB LPDDR5x-SDRAM Wi-Fi 7 (802.11be) Windows 11 Pro
HP EliteBook 8 G1i AI PC Intel Core Ultra 7 255U Laptop 33.8 cm (13.3 inch) WUXGA 32 GB LPDDR5x-SDRAM Wi-Fi 7 (802.11be) Windows 11 Pro
HP EliteBook 8 G1i AI PC Intel Core Ultra 7 255U Laptop 33.8 cm (13.3 inch) WUXGA 32 GB LPDDR5x-SDRAM Wi-Fi 7 (802.11be) Windows 11 Pro
HP EliteBook 8 G1i AI PC Intel Core Ultra 7 255U Laptop 33.8 cm (13.3 inch) WUXGA 32 GB LPDDR5x-SDRAM Wi-Fi 7 (802.11be) Windows 11 Pro
HP EliteBook 8 G1i AI PC Intel Core Ultra 7 255U Laptop 33.8 cm (13.3 inch) WUXGA 32 GB LPDDR5x-SDRAM Wi-Fi 7 (802.11be) Windows 11 Pro
HP EliteBook 8 G1i AI PC Intel Core Ultra 7 255U Laptop 33.8 cm (13.3 inch) WUXGA 32 GB LPDDR5x-SDRAM Wi-Fi 7 (802.11be) Windows 11 Pro
HP EliteBook 8 G1i AI PC Intel Core Ultra 7 255U Laptop 33.8 cm (13.3 inch) WUXGA 32 GB LPDDR5x-SDRAM Wi-Fi 7 (802.11be) Windows 11 Pro
HP EliteBook 8 G1i AI PC Intel Core Ultra 7 255U Laptop 33.8 cm (13.3 inch) WUXGA 32 GB LPDDR5x-SDRAM Wi-Fi 7 (802.11be) Windows 11 Pro
HP EliteBook 8 G1i AI PC Intel Core Ultra 7 255U Laptop 33.8 cm (13.3 inch) WUXGA 32 GB LPDDR5x-SDRAM Wi-Fi 7 (802.11be) Windows 11 Pro
HP EliteBook 8 G1i AI PC Intel Core Ultra 7 255U Laptop 33.8 cm (13.3 inch) WUXGA 32 GB LPDDR5x-SDRAM Wi-Fi 7 (802.11be) Windows 11 Pro
HP EliteBook 8 G1i AI PC Intel Core Ultra 7 255U Laptop 33.8 cm (13.3 inch) WUXGA 32 GB LPDDR5x-SDRAM Wi-Fi 7 (802.11be) Windows 11 Pro
HP EliteBook 8 G1i AI PC Intel Core Ultra 7 255U Laptop 33.8 cm (13.3 inch) WUXGA 32 GB LPDDR5x-SDRAM Wi-Fi 7 (802.11be) Windows 11 Pro
HP EliteBook 8 G1i AI PC Intel Core Ultra 7 255U Laptop 33.8 cm (13.3 inch) WUXGA 32 GB LPDDR5x-SDRAM Wi-Fi 7 (802.11be) Windows 11 Pro
HP EliteBook 8 G1i AI PC Intel Core Ultra 7 255U Laptop 33.8 cm (13.3 inch) WUXGA 32 GB LPDDR5x-SDRAM Wi-Fi 7 (802.11be) Windows 11 Pro
HP EliteBook 8 G1i AI PC Intel Core Ultra 7 255U Laptop 33.8 cm (13.3 inch) WUXGA 32 GB LPDDR5x-SDRAM Wi-Fi 7 (802.11be) Windows 11 Pro
HP EliteBook 8 G1i AI PC Intel Core Ultra 7 255U Laptop 33.8 cm (13.3 inch) WUXGA 32 GB LPDDR5x-SDRAM Wi-Fi 7 (802.11be) Windows 11 Pro
HP EliteBook 8 G1i AI PC Intel Core Ultra 7 255U Laptop 33.8 cm (13.3 inch) WUXGA 32 GB LPDDR5x-SDRAM Wi-Fi 7 (802.11be) Windows 11 Pro
36 mo.
HP EliteBook 8 G1i AI PC Intel Core Ultra 7 255U Laptop 33.8 cm (13.3 inch) WUXGA 32 GB LPDDR5x-SDRAM Wi-Fi 7 (802.11be) Windows 11 Pro
HP EliteBook 8 G1i AI PC Intel Core Ultra 7 255U Laptop 33.8 cm (13.3 inch) WUXGA 32 GB LPDDR5x-SDRAM Wi-Fi 7 (802.11be) Windows 11 Pro
HP EliteBook 8 G1i AI PC Intel Core Ultra 7 255U Laptop 33.8 cm (13.3 inch) WUXGA 32 GB LPDDR5x-SDRAM Wi-Fi 7 (802.11be) Windows 11 Pro
HP EliteBook 8 G1i AI PC Intel Core Ultra 7 255U Laptop 33.8 cm (13.3 inch) WUXGA 32 GB LPDDR5x-SDRAM Wi-Fi 7 (802.11be) Windows 11 Pro
HP EliteBook 8 G1i AI PC Intel Core Ultra 7 255U Laptop 33.8 cm (13.3 inch) WUXGA 32 GB LPDDR5x-SDRAM Wi-Fi 7 (802.11be) Windows 11 Pro
HP EliteBook 8 G1i AI PC Intel Core Ultra 7 255U Laptop 33.8 cm (13.3 inch) WUXGA 32 GB LPDDR5x-SDRAM Wi-Fi 7 (802.11be) Windows 11 Pro
HP EliteBook 8 G1i AI PC Intel Core Ultra 7 255U Laptop 33.8 cm (13.3 inch) WUXGA 32 GB LPDDR5x-SDRAM Wi-Fi 7 (802.11be) Windows 11 Pro
HP EliteBook 8 G1i AI PC Intel Core Ultra 7 255U Laptop 33.8 cm (13.3 inch) WUXGA 32 GB LPDDR5x-SDRAM Wi-Fi 7 (802.11be) Windows 11 Pro
HP EliteBook 8 G1i AI PC Intel Core Ultra 7 255U Laptop 33.8 cm (13.3 inch) WUXGA 32 GB LPDDR5x-SDRAM Wi-Fi 7 (802.11be) Windows 11 Pro
HP EliteBook 8 G1i AI PC Intel Core Ultra 7 255U Laptop 33.8 cm (13.3 inch) WUXGA 32 GB LPDDR5x-SDRAM Wi-Fi 7 (802.11be) Windows 11 Pro
HP EliteBook 8 G1i AI PC Intel Core Ultra 7 255U Laptop 33.8 cm (13.3 inch) WUXGA 32 GB LPDDR5x-SDRAM Wi-Fi 7 (802.11be) Windows 11 Pro
HP EliteBook 8 G1i AI PC Intel Core Ultra 7 255U Laptop 33.8 cm (13.3 inch) WUXGA 32 GB LPDDR5x-SDRAM Wi-Fi 7 (802.11be) Windows 11 Pro
HP EliteBook 8 G1i AI PC Intel Core Ultra 7 255U Laptop 33.8 cm (13.3 inch) WUXGA 32 GB LPDDR5x-SDRAM Wi-Fi 7 (802.11be) Windows 11 Pro
HP EliteBook 8 G1i AI PC Intel Core Ultra 7 255U Laptop 33.8 cm (13.3 inch) WUXGA 32 GB LPDDR5x-SDRAM Wi-Fi 7 (802.11be) Windows 11 Pro
HP EliteBook 8 G1i AI PC Intel Core Ultra 7 255U Laptop 33.8 cm (13.3 inch) WUXGA 32 GB LPDDR5x-SDRAM Wi-Fi 7 (802.11be) Windows 11 Pro
HP EliteBook 8 G1i AI PC Intel Core Ultra 7 255U Laptop 33.8 cm (13.3 inch) WUXGA 32 GB LPDDR5x-SDRAM Wi-Fi 7 (802.11be) Windows 11 Pro
HP EliteBook 8 G1i AI PC Intel Core Ultra 7 255U Laptop 33.8 cm (13.3 inch) WUXGA 32 GB LPDDR5x-SDRAM Wi-Fi 7 (802.11be) Windows 11 Pro
HP EliteBook 8 G1i AI PC Intel Core Ultra 7 255U Laptop 33.8 cm (13.3 inch) WUXGA 32 GB LPDDR5x-SDRAM Wi-Fi 7 (802.11be) Windows 11 Pro
HP EliteBook 8 G1i AI PC Intel Core Ultra 7 255U Laptop 33.8 cm (13.3 inch) WUXGA 32 GB LPDDR5x-SDRAM Wi-Fi 7 (802.11be) Windows 11 Pro
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R76,625
+R313 Reward
An innovative AI PC tailored for hybrid teamsEquip your high-performing teams with an AI-enhanced PC[3] that offers the power, security, and collaboration tools essential for both office and hybrid work environments. The HP EliteBook 8 G1i 13 inch AI PC efficiently meets the requirements of multitas... Read More
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Stock 2 Code 361353 Brand HP Model AD3B7ET Warranty 3 Years

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Estimated delivery Friday, October 2
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An innovative AI PC tailored for hybrid teams
Equip your high-performing teams with an AI-enhanced PC[3] that offers the power, security, and collaboration tools essential for both office and hybrid work environments. The HP EliteBook 8 G1i 13 inch AI PC efficiently meets the requirements of multitasking teams worldwide.

HP recommends Windows 11 Pro for business

Work anywhere without compromising on performance with Windows 11 and HP collaboration, security, and connectivity technology. Summarize and rewrite content, get relevant content recommendations, and stay organized with Microsoft Copilot.[5]

Powerful Intel® processor

Help speed up demanding business applications with the latest generation Intel® Core™ processor.[2]

Fast and efficient wireless LAN

The portability of your PC and the reliability of a fast connection determines where you can work. Get a fast and reliable connection in dense wireless environments with gigabit data rate Wi-Fi 7.[6]

Browse confidently

Help protect your PC from websites and read only Microsoft Office and PDF attachments with embedded malware, ransomware, or viruses with hardware-enforced security from HP Sure Click.[8]

Protect identities with HP Multi-Factor Authenticate Gen3

Keep your network and VPN safe from unauthorized access by requiring up to three factors of authentication for log-in—including fingerprint sensor and IR camera facial recognition—with policies hardened at the silicon level.

Collaboration through the NPU

Look your best on video calls and save some power too. Manage your video controls for internal and external cameras with Poly Camera Pro. Now Auto Framing, Spotlight, Background Blur, and virtual backgrounds save power running on the NPU.[9]

HP Recommends Windows 11 Pro

Summarize and rewrite content, get relevant recommendations, and stay organized with Microsoft Copilot.[1,7]

Intel® powers PCs enhanced by AI

Free up time to focus on what matters with the latest Intel® Core™ Ultra processor with an 11 TOPS NPU.[2,3]

Long battery life

Get more done in between charges with battery life that is enhanced by AI.[3]

Protected by HP Wolf Security

HP Wolf Security for Business creates a hardware-enforced, always-on, resilient defense.[4]

How to use

Power on the laptop and complete the Windows 11 Pro setup following on-screen instructions. Use the built-in Wi‑Fi 7 or Bluetooth 5.4 to connect peripherals and networks. For best performance with multitasking applications, keep firmware and drivers up to date via Windows Update or HP Support Assistant. Use the SSD for your operating system and applications to benefit from fast boot and load times.

Recommendations

For business users, enable Windows security features and keep backups of important data. When traveling, use a protective sleeve and avoid extreme temperatures to preserve battery health. Plug in the 65 W charger for intensive workloads to ensure sustained performance.

Key Highlights
  • Office work and hybrid team collaboration
  • Multitasking and productivity applications
  • Video calls and conferencing
  • Business travel and mobile work (lightweight, ~1.29 kg)
  • Multimedia playback and content review
  • Model: HP EliteBook 8 G1i AI (MPN: AD3B7ET#ABB, EAN: 199251428791)
  • Processor: Intel Core Ultra 7 255U (12 cores, up to 5.2 GHz, 12 MB L3 cache)
  • Operating system: Windows 11 Pro
  • Display: 33.8 cm (13.3") WUXGA IPS, 1920 x 1200
  • Memory: 32 GB LPDDR5x-7500 (onboard)
  • Storage: 512 GB PCIe NVMe SSD
  • Graphics: Intel Graphics (integrated)
  • Connectivity: Wi‑Fi 7 (802.11be), Bluetooth 5.4
  • Battery: Lithium Polymer 62 Wh, 65 W adapter
  • Weight and color: approx. 1.29 kg, Silver
Specifications
AC adapter frequency
50 - 60
AC adapter input voltage
100 - 240
AC adapter power
65 W
AI software frameworks supported by NPU
DirectML, ONNX RT, OpenVINO, Windows ML
Antenna type
2x2
Anti-glare screen
Yes
Battery capacity
62 Wh
Battery technology
Lithium Polymer (LiPo)
Bluetooth
Yes
Bluetooth version
5.4
Built-in microphone
Yes
Built-in speaker(s)
Yes
Carbon emissions, end-of-life (kg of CO2e)
1
Carbon emissions, logistics (kg of CO2e)
9
Carbon emissions, manufacturing (kg of CO2e)
136
Colour gamut
100 %
Colour name
Glacier silver
Combo headphone/mic port
Yes
Compliance certificates
CE, GS mark, RoHS, VCCI
Copilot key
Yes
Country of origin
China, Mexico
Depth
214.9 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display brightness
800 cd/m²
Display diagonal
13.3 "
Display diagonal (metric)
33.8 cm
Display resolution
1920 x 1200
Efficient cores
8
Efficient-core base frequency
1.7 GHz
Efficient-core Max Turbo Frequency
4.2 GHz
Fast charging
Yes
Fast charging time (50%)
30 min
Fingerprint reader
Yes
Form factor
Clamshell
Front camera
Yes
Front camera resolution (numeric)
5 MP
General Product Safety Regulation (GPSR) URL
https://support.hp.com/us-en/document/ish_6126692-6126777-16?openCLC=true
Hall sensor
Yes
Harmonized System (HS) code
8471300000
HD type
WUXGA
HDMI ports quantity
1
HDMI version
2.1
Height (front)
11.7 mm
Height (rear)
15.5 mm
HP Artificial Intelligence
AI PC
HP front camera
HP Webcam 5MP
HP GTIN (EAN/UPC)
199251428845
HP segment
Business
HP speaker type
HP Dual Speakers
HP Sure View
Yes
Infrared (IR) camera
Yes
Input device model
HP Premium Keyboard
Intel® Thunderbolt 4
Yes
Internal memory
32 GB
Internal memory type
LPDDR5x-SDRAM
Introduction year
2025
Keyboard backlit
Yes
LED backlight
Yes
Low Power Efficient-core Base Frequency
700 MHz
Low Power Efficient-core Max Turbo Frequency
2.4 GHz
Low Power Efficient-cores
2
Manufacturer warranty
1 year (1/1/0) limited warranty includes 1 year of parts and labor. No on-site repair. Terms and conditions vary by country. Certain restrictions and exclusions apply.
Market positioning
Premium
Maximum internal memory
32 GB
Maximum turbo power
57 W
Memory clock speed
7500 MHz
Memory form factor
On-board
Memory layout (slots x size)
Not available
Microsoft Copilot
Yes
Mobile network connection
No
Neural processor unit (NPU)
Intel AI Boost
Number of battery cells
3
Number of built-in speakers
2
Number of microphones
2
Number of SSDs installed
1
Numeric keypad
No
NVMe
Yes
On-board GPU manufacturer
Intel
On-board graphics card
Yes
On-board graphics card model
Intel Graphics
Operating system installed
Windows 11 Pro
Optical drive type
No
Original brand name
HP
Panel type
IPS
Password protection
Yes
Password protection type
BIOS, Power on, User
Performance cores
2
Performance-core base frequency
2 GHz
Performance-core Max Turbo Frequency
5.2 GHz
Pointing device
Clickpad
Processor base power
15 W
Processor boost frequency
5.2 GHz
Processor cache
12 MB
Processor cache type
L3
Processor cores
12
Processor family
Intel Core Ultra 7
Processor generation
Intel Core Ultra (Series 2)
Processor manufacturer
Intel
Processor model
255U
Processor threads
14
Product colour
Silver
Product type
Laptop
RGB colour space
sRGB
Sparsity support
Yes
Spill-resistant keyboard
Yes
SSD capacity
512 GB
SSD interface
PCI Express
Storage media
SSD
Support service included
HP Carbon Neutral Computing Services - To the Door with Usage Service for Notebooks. For terms and conditions, please visit https://h20195.www2.hp.com/v2/GetPDF.aspx/4AA8-1894EEE & https://www8.hp.com/h20195/v2/getpdf.aspx/4AA5-7123EEGB.pdf
Sustainability certificates
ENERGY STAR, TCO
Sustainability compliance
Yes
Sustainable technologies and materials
Low halogen; Bulk packaging available; 50% post-consumer recycled plastic; 50% ocean-bound plastic; 80% recycled metal; 100% of HP paper-based packaging is from recycled or certified sustainable sources; Product Carbon Footprint
Temperature sensor
Yes
Thunderbolt 4 ports quantity
2
Top Wi-Fi standard
Wi-Fi 7 (802.11be)
Total carbon emissions, w/o use phase (kg of CO2e)
10
Total carbon footprint (kg of CO2e)
160
Total SSDs capacity
512 GB
Total storage capacity
512 GB
Touchscreen
No
USB 2.0 ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
1
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity
1
USB Power Delivery (USB PD)
Yes
USB Sleep-and-Charge
Yes
USB Sleep-and-Charge ports
3
USB Type-C charging port
Yes
USB Type-C DisplayPort Alternate Mode
Yes
Weight
1.29 kg
Wi-Fi standards
Wi-Fi 7 (802.11be)
Width
301.8 mm
Windows Studio effects support
Yes
WLAN controller manufacturer
Intel

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Price history over the last 6 months
HP EliteBook 8 G1i AI PC Intel Core Ultra 7 255U Laptop 33.8 cm (13.3 inch) WUXGA 32 GB LPDDR5x-SDRAM Wi-Fi 7 (802.11be) Windows 11 Pro
Current
R76,625
Lowest
R42,710
Highest
R79,368
Change 24H
+R265   +0%
Week
+R913   +1%
Month
+R33,490   +78%

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