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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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HDMI cable helos 288398 Plug-to-Plug 8K, 2.0 m, black

HDMI cable helos 288398 Plug-to-Plug 8K, 2.0 m, black
HDMI cable helos 288398 Plug-to-Plug 8K, 2.0 m, black
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R220
+R1 Reward
helos 288398 is an HDMI plug-to-plug cable that provides a direct digital connection for high-resolution video and audio. With a length of 2.0 m and support for up to 8K resolution, the cable is suitable for connecting compatible TVs, monitors, projectors and AV receivers. The black, highly flexible... Read More
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Stock 100 Code 1426332 Brand HELOS Model 288398 Warranty 2 Years

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Estimated delivery Thursday, October 1
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helos 288398 is an HDMI plug-to-plug cable that provides a direct digital connection for high-resolution video and audio. With a length of 2.0 m and support for up to 8K resolution, the cable is suitable for connecting compatible TVs, monitors, projectors and AV receivers. The black, highly flexible TPE jacket and aluminum connector housings with gold-plated contacts ensure a stable signal and corrosion resistance while maintaining backward compatibility with lower HDMI standards.

Advantages

The helos 288398 cable supports 3840 x 2160 @ 60 Hz and is specified for Ultra HD 8K signals while remaining backward compatible. It features a highly flexible TPE outer jacket, sturdy aluminum housings on the HDMI 2.0 plug-to-plug connectors and gold-plated contacts for reliable conductivity. The cable is manufactured to meet RoHS 2.0 and REACH requirements.

Suitable for

  • Connecting 8K/4K TVs and UHD monitors to players or receivers
  • Home cinema systems and AV receivers
  • Projectors in meeting rooms or classrooms
  • Gaming consoles and high-bandwidth media players

Key specifications

  • Model: helos 288398
  • Connector: HDMI 2.0 plug-to-plug
  • Length: 2.0 m
  • Color: black
  • Outer jacket: highly flexible TPE
  • Connector housing: aluminum
  • Contacts: gold-plated
  • Resolution support: up to 3840 x 2160 @ 60 Hz; Ultra HD 8K compatible with backward compatibility
  • Compliance: RoHS 2.0 and REACH
  • EAN: 4005938883981

How to use

Connect one HDMI 2.0 plug to the HDMI output of your source device (such as a Blu-ray player, game console or media streamer) and the other plug to the HDMI input on your display device (TV, monitor or projector). Ensure both devices are powered on and set to the correct HDMI input. For best performance, avoid tight bending or pinching of the cable and route it away from strong electromagnetic sources.

Recommendations

For stable high-resolution transmission, use this cable with devices that support HDMI 2.0 or higher and set display resolution and refresh rate in the device settings to match the cable's supported modes. Replace the cable if physical damage to the jacket or connectors is visible.

Key Highlights
  • Connecting 8K/4K TVs and UHD monitors to players or receivers
  • Home cinema systems and AV receivers
  • Projectors in meeting rooms or classrooms
  • Gaming consoles and high-bandwidth media players
  • Model: helos 288398
  • Connector: HDMI 2.0 plug-to-plug
  • Length: 2.0 m
  • Color: black
  • Outer jacket: highly flexible TPE
  • Connector housing: aluminum
  • Contacts: gold-plated
  • Resolution support: up to 3840 x 2160 @ 60 Hz; Ultra HD 8K compatible with backward compatibility
  • Compliance: RoHS 2.0 and REACH
  • EAN: 4005938883981
Price history over the last 6 months
HDMI cable helos 288398 Plug-to-Plug 8K, 2.0 m, black
Current
R220
Lowest
R208
Highest
R220
Change 24H
+R9   +4%
Week
+R11   +5%
Month
+R10   +5%

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