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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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HDMI cable helos 288397 Plug-to-Plug PREMIUM 8K 1.0 m black

HDMI cable helos 288397 Plug-to-Plug PREMIUM 8K 1.0 m black
HDMI cable helos 288397 Plug-to-Plug PREMIUM 8K 1.0 m black
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R243
+R1 Reward
helos HDMI cable model 288397 is a premium 1.0 m plug-to-plug cable in black designed for high-resolution video and audio transmission up to 8K. With standard HDMI connectors on both ends, it connects TVs, monitors, consoles and AV equipment and is downward compatible with lower HDMI versions. The c... Read More
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Stock 100 Code 1426331 Brand HELOS Model 288397 Warranty 2 Years

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Estimated delivery Thursday, October 1
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helos HDMI cable model 288397 is a premium 1.0 m plug-to-plug cable in black designed for high-resolution video and audio transmission up to 8K. With standard HDMI connectors on both ends, it connects TVs, monitors, consoles and AV equipment and is downward compatible with lower HDMI versions. The cable features a flexible TPE outer jacket, aluminium connector housings and gold-plated contacts for reliable signal transfer.

Advantages

The helos HDMI cable supports resolutions up to 3840 x 2160 @ 60 Hz and is specified for ULTRA HD 8K signals while remaining backward compatible. Gold-plated contacts reduce corrosion and improve contact quality, and the aluminium housings increase mechanical durability. The high-flex TPE jacket provides flexibility for tight cable routing and everyday handling.

Suitable for

  • Connecting TVs and UHD monitors
  • Home cinema and AV systems
  • Gaming consoles and media players
  • Desktop and professional video setups requiring single-cable HDMI connection

Key specifications

  • Model: helos 288397
  • Type: HDMI plug-to-plug cable (male/male)
  • Length: 1.0 m
  • Color: black
  • Resolution support: up to 3840 x 2160 @ 60 Hz; ULTRA HD 8K compatible
  • Jacket: TPE high-flex outer mantle
  • Connector housing: aluminium
  • Contacts: gold-plated
  • Compliance: RoHS 2.0 and REACH
  • Brand: helos
  • MPN: 288397
  • EAN: 4005938883974

How to use

Insert one HDMI plug into the HDMI output of your source device (for example a Blu-ray player, console or PC) and the other plug into the HDMI input of your display or AV receiver. Ensure connectors are fully seated but do not force them. For best results, avoid sharp bends near the connectors and route the cable so it is not pinched or under tension.

Recommendations

For stable high-resolution playback, use this cable for short-to-medium runs (1.0 m) between source and display. If using with devices that require HDMI 2.1 features (e.g., higher refresh rates or advanced VRR/FRL modes), verify device compatibility as this cable is specified for HDMI 2.0 performance levels.
Key Highlights
  • Connecting TVs and UHD monitors
  • Home cinema and AV systems
  • Gaming consoles and media players
  • Desktop and professional video setups requiring single-cable HDMI connection
  • Model: helos 288397
  • Type: HDMI plug-to-plug cable (male/male)
  • Length: 1.0 m
  • Color: black
  • Resolution support: up to 3840 x 2160 @ 60 Hz; ULTRA HD 8K compatible
  • Jacket: TPE high-flex outer mantle
  • Connector housing: aluminium
  • Contacts: gold-plated
  • Compliance: RoHS 2.0 and REACH
  • Brand: helos
  • MPN: 288397
  • EAN: 4005938883974
Price history over the last 6 months
HDMI cable helos 288397 Plug-to-Plug PREMIUM 8K 1.0 m black
Current
R243
Lowest
R218
Highest
R243
Change 24H
+R9   +4%
Week
+R12   +5%
Month
+R24   +11%

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