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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Krups Vertuo Pop XN9204 Fully-auto Capsule coffee machine 0.56 L

Krups Vertuo Pop XN9204 Fully-auto Capsule coffee machine 0.56 L
Krups Vertuo Pop XN9204 Fully-auto Capsule coffee machine 0.56 L
Krups Vertuo Pop XN9204 Fully-auto Capsule coffee machine 0.56 L
Krups Vertuo Pop XN9204 Fully-auto Capsule coffee machine 0.56 L
Krups Vertuo Pop XN9204 Fully-auto Capsule coffee machine 0.56 L
Krups Vertuo Pop XN9204 Fully-auto Capsule coffee machine 0.56 L
Krups Vertuo Pop XN9204 Fully-auto Capsule coffee machine 0.56 L
Krups Vertuo Pop XN9204 Fully-auto Capsule coffee machine 0.56 L
Krups Vertuo Pop XN9204 Fully-auto Capsule coffee machine 0.56 L
Krups Vertuo Pop XN9204 Fully-auto Capsule coffee machine 0.56 L
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R2,409
+R4 Reward
Krups Vertuo Pop XN9204, Capsule coffee machine, 0.56 L, Coffee capsule, 1500 W, Black, Mint colour Krups Vertuo Pop XN9204. Product type: Capsule coffee machine, Coffee maker type: Fully-auto, Water tank capacity: 0.56 L, Coffee input type: Coffee capsule, Reservoir for brewed coffee: Cup, Capacit... Read More
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Stock 100 Code 2345347 Brand KRUPS Model XN920410 Warranty 2 Years

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Estimated delivery Thursday, October 22
You will be kept updated through our detailed tracking system
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Krups Vertuo Pop XN9204, Capsule coffee machine, 0.56 L, Coffee capsule, 1500 W, Black, Mint colour

Krups Vertuo Pop XN9204. Product type: Capsule coffee machine, Coffee maker type: Fully-auto, Water tank capacity: 0.56 L, Coffee input type: Coffee capsule, Reservoir for brewed coffee: Cup, Capacity in cups: 1 cups. Power: 1500 W. Product colour: Black, Mint colour

Key Highlights
  • Countertop Fully-auto Capsule coffee machine 0.56 L
  • Coffee capsule
  • 1 cups
  • Coffee making Espresso making
  • Wi-Fi Bluetooth
  • 1500 W
  • Black, Mint colour
Specifications
AC input frequency
50 - 60 Hz
Appliance placement
Countertop
Auto power off
Yes
Auto power off after (max)
2 min
Automatic capsule ejection
Yes
Automatic flow stop
Yes
Bluetooth
Yes
Built-in display
No
Built-in grinder
No
Capacity in cups
1 cups
Cappuccino making
No
Coffee capsule/pod system
Nespresso VertuoLine
Coffee input type
Coffee capsule
Coffee maker type
Fully-auto
Coffee making
Yes
Control type
Buttons
Country of origin
Hungary
Cup warmer
No
Depth
426 mm
Empty tank detector
Yes
Espresso making
Yes
Full capsule container detection
No
Height
250 mm
Hot water system
No
Layers per pallet
6 pc(s)
Lungo making
Yes
Milk adding type
Manual
Multi beverage
Yes
Number of programs
4
On/off button
Yes
One-touch operation
Yes
Package depth
390 mm
Package height
320 mm
Package weight
5.12 kg
Package width
255 mm
Power
1500 W
Power plug type
Type C
Product colour
Black, Mint colour
Product type
Capsule coffee machine
Products per intermodal container (20ft)
672 pc(s)
Products per intermodal container (40ft)
1374 pc(s)
Products per pallet
36 pc(s)
Products per pallet layer
6 pc(s)
Programmable
Yes
Removable drip tray
Yes
Removable water tank
Yes
Reservoir for brewed coffee
Cup
Smartphone/tablet remote support
Yes
Visible water level
Yes
Water tank capacity
0.56 L
Weight
3.63 kg
Wi-Fi
Yes
Width
135 mm
Wireless ready
Yes

Manual

Open Manual

Leaflet

Open Leaflet
Price history over the last 6 months
Krups Vertuo Pop XN9204 Fully-auto Capsule coffee machine 0.56 L
Current
R2,409
Lowest
R1,282
Highest
R2,612
Change 24H
+R1,111   +86%
Week
+R1,125   +88%
Month
+R1,088   +82%

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