We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.
But here is what a one-star review will never tell you:
We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.
Read the full letter — photos and video of real shipments, and a straight answer to every accusation.
-90x90h.webp "Build-Your-Own Gaming PC — Ryzen 7 7700 + RTX 5070, 32GB DDR5 | DistriNode")
-90x90w.webp "DistriNode Ryzen 5 8500G Office PC (Radeon Integrated Graphics) — Build Your Own")
Place the monitor on a stable desk or mount it using a VESA-compatible arm or bracket. Connect the monitor to your computer using an available video input and use the USB-C downstream ports to attach peripherals or enable single-cable data and power workflows where supported. Adjust the height and tilt for comfortable viewing and select the desired refresh rate in your operating system or graphics driver settings. Use the on-screen display (OSD) controls to fine-tune brightness, contrast and colour settings.
For best eye comfort, enable the monitor's 5-Star Eye Comfort features and set the brightness to suit ambient lighting. When using USB-C single-cable connections, verify your host device supports the required USB and power delivery specifications to ensure optimal performance.
