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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
Pay the courier with no extra fees.
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Dell Pro 14 PC14255 | 14 inch | IPS | FHD+ | 1920 x 1200 pixels | Anti-glare | AMD Ryzen AI 7 | 350 | 16 GB | DDR5 | Solid-state drive capacity 512 GB | AMD Radeon 860M Graphics |

Dell Pro 14 PC14255 | 14 inch | IPS | FHD+ | 1920 x 1200 pixels | Anti-glare | AMD Ryzen AI 7 | 350 | 16 GB | DDR5 | Solid-state drive capacity 512 GB | AMD Radeon 860M Graphics |
36 mo.
Dell Pro 14 PC14255 | 14 inch | IPS | FHD+ | 1920 x 1200 pixels | Anti-glare | AMD Ryzen AI 7 | 350 | 16 GB | DDR5 | Solid-state drive capacity 512 GB | AMD Radeon 860M Graphics |
0 reviews • Write a review
R23,928
+R95 Reward
Dell Pro 14 PC14255 | 14 inch | IPS | FHD+ | 1920 x 1200 pixels | Anti-glare | AMD Ryzen AI 7 | 350 | 16 GB | DDR5 | Solid-state drive capacity 512 GB | AMD Radeon 860M Graphics | The Dell Pro 14 PC14255 | 14 inch | IPS is a notebook tablet pc e book warranty from Dell. Highlights include internal ... Read More
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Stock 3 Code 2344746 Brand DELL Model BTO602_PC14255_EMEA_NORD Warranty 3 Years

Shipping & Returns

Estimated delivery Tuesday, October 6
You will be kept updated through our detailed tracking system
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Dell Pro 14 PC14255 | 14 inch | IPS | FHD+ | 1920 x 1200 pixels | Anti-glare | AMD Ryzen AI 7 | 350 | 16 GB | DDR5 | Solid-state drive capacity 512 GB | AMD Radeon 860M Graphics |

The Dell Pro 14 PC14255 | 14 inch | IPS is a notebook tablet pc e book warranty from Dell. Highlights include internal memory of 16, internal memory type of DDR5 and memory clock speed of 5600.

Specifications

  • Classification of battery: CL126:NE:2016-12-09
  • Composition of battery: CL127:KT:2016-12-09
  • Embeeded battery: Yes
  • Gross depth (mm): 494.00
  • Gross height (mm): 315.00
  • Gross weight: 2.16
  • Gross width (mm): 82.00
  • Internal memory: 16
  • Internal memory type: DDR5
  • Net weight: 1.59
  • On-board graphics adapter model: AMD Radeon 860M Graphics
  • Packing quantity: 1.00
  • Palette Qty: 135
  • Paper/Pasteboard: 571.00
  • Processor family: AMD Ryzen AI 7
  • Producer: Dell
  • TI weight (kg): 0.25
  • Tare weight (kg): 0.57
  • Touchscreen: No
  • Type of battery: Accumulator
  • Volume (m3): 0.01
  • WEE classification: CL109:2:2017-04-01
  • WEEE tax: Yes

Genuine Dell product — MPN: BTO602_PC14255_EMEA_NORD · EAN: 2000001366585.

Specifications
Battery capacity (Watt hours)
55
Battery warranty
12
Bluetooth
Yes
Brand
Dell
Camera
FHD HDR + IR Camera
Category
Notebook Tablet Pc E Book Warranty
Classification of battery
CL126:NE:2016-12-09
Composition of battery
CL127:KT:2016-12-09
Diagonal
14
Display
1920 x 1200
Display diagonal
14"
Display surface
Anti-glare
EAN
2000001366585
Embeeded battery
Yes
Fingerprint reader
Yes
Gross depth (mm)
494.00
Gross height (mm)
315.00
Gross weight
2.16
Gross width (mm)
82.00
HD type
FHD+
Internal memory
16
Internal memory type
DDR5
Keyboard backlit
Yes
Keyboard language
Nordic
Memory clock speed
5600
Memory layout (slots x size)
1x16
Model
BTO602_PC14255_EMEA_NORD
MPN
BTO602_PC14255_EMEA_NORD
Net weight
1.59
Number of battery cells
3
On-board graphics adapter model
AMD Radeon 860M Graphics
Operating system installed
Windows 11 Pro
Packing quantity
1.00
Palette Qty
135
Panel type
IPS
Paper/Pasteboard
571.00
Processor boost frequency
5.0
Processor cores
8
Processor family
AMD Ryzen AI 7
Processor model
350
Producer
Dell
Producer product family
Pro
Producer product name
14 PC14255
Product type
Adapter
Resolution
1920 x 1200
Size
14 inch
Solid-state drive capacity
512
Storage media
SSD
Tare weight (kg)
0.57
TI weight (kg)
0.25
Total storage capacity
512
Touchscreen
No
Type of battery
Accumulator
Volume (m3)
0.01
Warranty
ProSupport NBD Onsite
WEE classification
CL109:2:2017-04-01
WEEE tax
Yes
Wi-Fi
Yes
Wi-Fi standards
802.11ax
Price history over the last 6 months
Dell Pro 14 PC14255 | 14 inch | IPS | FHD+ | 1920 x 1200 pixels | Anti-glare | AMD Ryzen AI 7 | 350 | 16 GB | DDR5 | Solid-state drive capacity 512 GB | AMD Radeon 860M Graphics |
Current
R23,928
Lowest
R23,317
Highest
R28,341
Change 24H
+R434   +2%
Week
+R612   +3%
Month
-R3,234   -12%

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