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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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De Buyer Carbone Plus Lyonnaise Frying Pan, 24 cm, Carbon Steel

De Buyer Carbone Plus Lyonnaise Frying Pan, 24 cm, Carbon Steel
De Buyer Carbone Plus Lyonnaise Frying Pan, 24 cm, Carbon Steel
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R1,163
+R2 Reward
The De Buyer Carbone Plus Lyonnaise Frying Pan, 24 cm, is a professional-grade carbon steel pan designed for high-heat cooking. Its flared Lyonnaise shape and riveted steel handle offer excellent control and durability. Ideal for searing, frying, browning, and grilling, this uncoated pan requires se... Read More
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Stock 30 Code 2871883 Brand DE BUYER Model 5110.24 Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, October 6
You will be kept updated through our detailed tracking system
Payment options
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The De Buyer Carbone Plus Lyonnaise Frying Pan, 24 cm, is a professional-grade carbon steel pan designed for high-heat cooking. Its flared Lyonnaise shape and riveted steel handle offer excellent control and durability. Ideal for searing, frying, browning, and grilling, this uncoated pan requires seasoning for a natural non-stick surface.

Advantages

Exceptional heat retention and distribution ensure even cooking. The carbon steel construction is lightweight yet extremely durable, and the pan is oven safe for versatile use. PFOA/PTFE free, it provides a healthy cooking surface.

Suitable for

  • Searing steaks and meats
  • Frying eggs, fish, and vegetables
  • Browning and grilling
  • All hob types including induction

Key specifications

  • Brand: De Buyer
  • Series: Carbone Plus
  • Model: 5110.24
  • EAN: 3011245110246
  • Product Type: Frying Pan
  • Pan Shape: Lyonnaise (Flared Sides)
  • Material: Carbon Steel (Black Steel)
  • Top Diameter: 24 cm
  • Base Diameter: 17.5 cm
  • Pan Depth: 3.5 cm
  • Material Thickness: 2.5 - 3 mm
  • Handle Material: Riveted Steel
  • Handle Attachment: Riveted
  • Heat Source Compatibility: All Hobs (Gas, Electric, Ceramic, Induction)
  • Oven Safe: Yes (High Temperature)
  • Coating: Uncoated (Requires Seasoning)
  • PFOA/PTFE Free: Yes
  • Country of Origin: France
  • Care Instructions: Hand wash, season before first use, dry immediately

Recommendations

For best performance, season the pan before first use and after cleaning. Avoid acidic foods initially. Use wooden or silicone utensils to preserve the seasoned surface.

Specifications
Bottom diameter
17.5 cm
Brand
De Buyer
Category
Frying Pan
Country of origin
France
Diameter
24 cm
Dishwasher proof
No
Doesn't contain
PFOA, PTFE
EAN
3011245110246
Easy to clean
No
Handles quantity
1
Heat indicator
No
Internal coating
Uncoated
Lid included
No
Material
Carbon Steel
Model
5110.24
MPN
5110.24
Number of pans
1
Product colour
Black
Quantity per pack
1
Riveted handle
Yes
Shape
Lyonnaise
Suitable for hob types
Gas, Electric, Ceramic, Induction
Thermosignal technology
No
Type
Frying Pan
Weight
1.6 kg
Price history over the last 6 months
De Buyer Carbone Plus Lyonnaise Frying Pan, 24 cm, Carbon Steel
Current
R1,163
Lowest
R775
Highest
R1,246
Change 24H
+R381   +49%
Week
+R389   +50%
Month
+R387   +50%

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