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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Dahua Technology Pro NVR5232-16P-EI 1U Black

Dahua Technology Pro NVR5232-16P-EI 1U Black
Dahua Technology Pro NVR5232-16P-EI 1U Black
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R21,221
Dahua Technology Pro NVR5232-16P-EI, 32 channels, 3840 x 2160 pixels, 3840 x 2160, 1920 x 1080, 1280 x 1024, 1280 x 720, 1024 x 768, 20000 Kbit/s, 128 user(s), H.264, H.265, M-JPEG, MPEG4 Dahua Technology Pro NVR5232-16P-EI. Video input channels: 32 channels, Maximum resolution: 3840 x 2160 pixels,... Read More
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Stock Out Of StockNo Stock Code 339249 Brand DAHUA Model DHI-NVR5232-16P-EI Warranty 2 Years

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Dahua Technology Pro NVR5232-16P-EI, 32 channels, 3840 x 2160 pixels, 3840 x 2160, 1920 x 1080, 1280 x 1024, 1280 x 720, 1024 x 768, 20000 Kbit/s, 128 user(s), H.264, H.265, M-JPEG, MPEG4

Dahua Technology Pro NVR5232-16P-EI. Video input channels: 32 channels, Maximum resolution: 3840 x 2160 pixels, Supported resolutions: 3840 x 2160, 1920 x 1080, 1280 x 1024, 1280 x 720, 1024 x 768. Maximum storage capacity: 24 TB. Ethernet LAN data rates: 10,100,1000 Mbit/s, Supported network protocols: HTTP, TCP/IP, IPv4/IPv6, UPNP, RTSP, UDP, SMTP, NTP, DHCP, DNS, IP Filter, PPPOE, DDNS, FTP. Rack capacity: 1U, Brand compatibility: Any brand, Product colour: Black. Power consumption (typical): 9.5 W, Output current: 4 A, Output voltage: 12 V

Key Highlights
  • Smart H.265+/H.265/Smart H.264+/H.264/MJPEG decoding format
  • Max. decoding capability: 32 × 1080p@30 fps or 32 × 2MP@30 fps
  • Max. 384 Mbps incoming/recording/outgoing bandwidth
  • Support AcuPick with Max. 16-Channel
  • Support N+M cluster
  • AI by recorder: 2-channel face detection and recognition, 4-channel perimeter protection, and 8-channel SMD Plus
  • AI by camera: Face detection and recognition, perimeter protection, SMD Plus, metadata, ANPR, and people counting
  • Security baseline 2.3
  • Video input channels: 32 channels
  • 3840 x 2160 pixels
  • Number of users: 128 user(s)
  • Maximum storage capacity: 24 TB
  • Ethernet LAN (RJ-45) ports: 1 1U Rack mounting
  • Built-in processor
  • Black
Specifications
Alarm input channels
4
Alarm output channels
2
Audio RCA inputs
1
Audio RCA outputs
1
Backup function
Yes
Bit rate
20000 Kbit/s
Brand compatibility
Any brand
Built-in processor
Yes
Compatible products
Dahua, Arecont Vision, AXIS, Bosch, Brickcom, Canon, CP Plus, Dynacolor, Honeywell, Panasonic, Pelco, Samsung, Sanyo, Sony, Videotec, Vivotek
Depth
329.3 mm
Ethernet LAN (RJ-45) ports
1
Ethernet LAN data rates
10,100,1000 Mbit/s
HDMI output
Yes
HDMI ports quantity
1
Height
53 mm
Internal SATA ports quantity
2
Maximum resolution
3840 x 2160 pixels
Maximum storage capacity
24 TB
Mobile operating systems supported
Android, iOS
Number of HDDs supported
2
Number of motion detection zones
396
Number of users
128 user(s)
On Screen Display (OSD)
Yes
Operating relative humidity (H-H)
10 - 90%
Operating system installed
Embedded LINUX
Operating temperature (T-T)
-10 - 55 °C
Output current
4 A
Output voltage
12 V
Package depth
170 mm
Package height
421 mm
Package weight
3.82 kg
Package width
449 mm
Playback controls
Yes
Playback modes
Backup selection, Digital zoom, Forward, Full screen, Next camera, Pause, Play, Previous camera, Repeat, Reverse, Shuffle, Speed Adjust, Stop
Power consumption (typical)
9.5 W
Power over Ethernet (PoE)
No
Processor cores
4
Product colour
Black
PTZ control
Yes
Rack capacity
1U
Rack mounting
Yes
Recording modes
Manual, Schedule, Stop
Recording time
120 min
RS-232 interface
Yes
Snapshot
Yes
Split screen
Yes
Supported network protocols
HTTP, TCP/IP, IPv4/IPv6, UPNP, RTSP, UDP, SMTP, NTP, DHCP, DNS, IP Filter, PPPOE, DDNS, FTP
Supported resolutions
3840 x 2160, 1920 x 1080, 1280 x 1024, 1280 x 720, 1024 x 768
Throughput data rate
384 Mbit/s
Two-way talk
Yes
USB 2.0 ports quantity
1
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
1
VGA (D-Sub) output ports
1
Video formats supported
H.264, H.265, M-JPEG, MPEG4
Video input channels
32 channels
Video loss detection
Yes
Video motion detection
Yes
Weight
2.66 kg
Width
375 mm

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