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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Dahua Technology 27'' FHD Monitor, 68.6 cm (27 inch), 1920 x 1080 pixels, Full HD, LED, 8 ms, Black

Dahua Technology 27'' FHD Monitor, 68.6 cm (27 inch), 1920 x 1080 pixels, Full HD, LED, 8 ms, Black
Dahua Technology 27'' FHD Monitor, 68.6 cm (27 inch), 1920 x 1080 pixels, Full HD, LED, 8 ms, Black
Dahua Technology 27'' FHD Monitor, 68.6 cm (27 inch), 1920 x 1080 pixels, Full HD, LED, 8 ms, Black
36 mo.
Dahua Technology 27'' FHD Monitor, 68.6 cm (27 inch), 1920 x 1080 pixels, Full HD, LED, 8 ms, Black
Dahua Technology 27'' FHD Monitor, 68.6 cm (27 inch), 1920 x 1080 pixels, Full HD, LED, 8 ms, Black
Dahua Technology 27'' FHD Monitor, 68.6 cm (27 inch), 1920 x 1080 pixels, Full HD, LED, 8 ms, Black
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R4,098
+R7 Reward
Dahua Technology 27'' FHD Monitor, 68.6 cm (27"), 1920 x 1080 pixels, Full HD, LED, 8 ms, Black Dahua Technology 27'' FHD Monitor. Display diagonal: 68.6 cm (27"), Display resolution: 1920 x 1080 pixels, HD type: Full HD, Display technology: LED, Response time: 8 ms, Native aspect ratio: 16:9, View... Read More
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Stock 22 Code 2407686 Brand DAHUA Model DHI-LM27-B200S Warranty 3 Years

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Estimated delivery Tuesday, October 6
You will be kept updated through our detailed tracking system
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Dahua Technology 27'' FHD Monitor, 68.6 cm (27"), 1920 x 1080 pixels, Full HD, LED, 8 ms, Black

Dahua Technology 27'' FHD Monitor. Display diagonal: 68.6 cm (27"), Display resolution: 1920 x 1080 pixels, HD type: Full HD, Display technology: LED, Response time: 8 ms, Native aspect ratio: 16:9, Viewing angle, horizontal: 178°, Viewing angle, vertical: 178°. Built-in speaker(s). VESA mounting. Product colour: Black

Key Highlights
  • Light and cost-effective plastic housing
  • Ultra-narrow bezel, elegant appearance, metal base
  • 178°H/178°V extra-wide viewing angle for overall viewing
  • performance
  • High fidelity digital processing for a brilliant and vivid video
  • Support multiple signal inputs including HDMI and VGA
  • Low energy consumption, long service life
  • Anti-blue light design, eye-protective
  • 68.6 cm (27") LED VA
  • Full HD 1920 x 1080 pixels 16:9
  • 75 Hz 8 ms 250 cd/m² 3000:1
  • E 20.3 kWh 36 W
Specifications
AC adapter output voltage
12 V
Bezel width (bottom)
1.61 cm
Bezel width (side)
4 mm
Bezel width (top)
4 mm
Built-in camera
No
Built-in speaker(s)
Yes
Built-in USB hub
No
Cable lock slot
Yes
Cables included
HDMI
Certification
FCC
Compliance certificates
CE
Contrast ratio (typical)
3000:1
DC-in jack
Yes
Depth (with stand)
45.1 mm
Display brightness (typical)
250 cd/m²
Display diagonal
68.6 cm (27")
Display number of colours
16.7 million colours
Display resolution
1920 x 1080 pixels
Display technology
LED
Energy consumption (SDR) per 1000 hours
20.3 kWh
Energy efficiency class (HDR)
Not available
Energy efficiency class (SDR)
E
Energy efficiency scale
A to G
Feet colour
Black
Front bezel colour
Black
HD type
Full HD
HDMI
Yes
HDMI ports quantity
1
Height (with stand)
363 mm
Housing material
Metal, Plastic
Low Blue Light technology
Yes
Maximum refresh rate
75 Hz
Native aspect ratio
16:9
Number of speakers
2
On Screen Display (OSD)
Yes
Package depth
114 mm
Package height
458 mm
Package weight
5.85 kg
Package width
694 mm
Panel mounting interface
75 x 75 mm
Panel type
VA
Power adapter included
Yes
Power consumption (off)
0.3 W
Power consumption (standby)
0.5 W
Power consumption (typical)
36 W
Power supply type
External
Product colour
Black
Response time
8 ms
RMS rated power
2 W
Screen shape
Flat
Stand included
Yes
Supported video modes
1080p
Sustainability compliance
Yes
Tilt adjustment
Yes
Touchscreen
No
VESA mounting
Yes
VGA (D-Sub) ports quantity
1
Viewing angle, horizontal
178°
Viewing angle, vertical
178°
Wall mountable
Yes
Weight (with stand)
3.84 kg
Width (with stand)
614.1 mm

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Price history over the last 6 months
Dahua Technology 27'' FHD Monitor, 68.6 cm (27 inch), 1920 x 1080 pixels, Full HD, LED, 8 ms, Black
Current
R4,098
Lowest
R2,175
Highest
R4,410
Change 24H
+R1,897   +86%
Week
+R1,918   +88%
Month
+R1,914   +88%

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