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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Imou Rex 3D 5MP-R1 H.265 Wi-Fi P&T Camera, IP security camera, Indoor, Wired & Wireless, Amazon Alexa & Google Assistant, Ceiling/Wall/Desk, Black

Imou Rex 3D 5MP-R1 H.265 Wi-Fi P&T Camera, IP security camera, Indoor, Wired & Wireless, Amazon Alexa & Google Assistant, Ceiling/Wall/Desk, Black
Imou Rex 3D 5MP-R1 H.265 Wi-Fi P&T Camera, IP security camera, Indoor, Wired & Wireless, Amazon Alexa & Google Assistant, Ceiling/Wall/Desk, Black
Imou Rex 3D 5MP-R1 H.265 Wi-Fi P&T Camera, IP security camera, Indoor, Wired & Wireless, Amazon Alexa & Google Assistant, Ceiling/Wall/Desk, Black
Imou Rex 3D 5MP-R1 H.265 Wi-Fi P&T Camera, IP security camera, Indoor, Wired & Wireless, Amazon Alexa & Google Assistant, Ceiling/Wall/Desk, Black
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R1,412
+R4 Reward
With 5MP/3K live monitoring and panoramic pan & tilt feature, Rex 3D ensures every corner of your home completely covered. Human/Pet Detection quickly finds human/pet targets in the images and sends a notification to you. With built-in siren, Rex 3D actively keeps unwelcome visitors away from what y... Read More
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Stock 4 Code 1191038 Brand IMOU Model IPC-S2DP-5R1S-IMOU Warranty 2 Years

Shipping & Returns

Estimated delivery Friday, October 2
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival
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With 5MP/3K live monitoring and panoramic pan & tilt feature, Rex 3D ensures every corner of your home completely covered. Human/Pet Detection quickly finds human/pet targets in the images and sends a notification to you. With built-in siren, Rex 3D actively keeps unwelcome visitors away from what you care about. Privacy Mode helps protect your personal privacy when you are home, and Smart Tracking function lets the camera follows moving objects when it detects motion. It also supports Dual-Band Wi-Fi which is easy to set up, fast and stable.

Imou Rex 3D 5MP-R1 H.265 Wi-Fi P&T Camera. Type: IP security camera, Placement supported: Indoor, Connectivity technology: Wired & Wireless. Mounting type: Ceiling/Wall/Desk, Product colour: Black, Form factor: Spherical. Lens viewing angle, horizontal: 88°, Lens viewing angle, vertical: 47°, Lens viewing angle, diagonal: 107°. Sensor type: CMOS, Optical sensor size: 25.4 / 3 mm (1 / 3"). Digital zoom: 8x, Fixed focal length: 3.6 mm

Key Highlights
  • Indoor IP security camera
  • CMOS 25.4 / 3 mm (1 / 3") 5 MP 2880 x 1620 pixels
  • Wired & Wireless Ethernet LAN Wi-Fi
  • Night vision 15 m IR/White
  • Digital zoom: 8x
  • Spherical Ceiling/Wall/Desk
  • Black
  • 195 g
Specifications
AC adapter included
Yes
Alert notification type
Text alert message
Audio system
2-way
Auto-tracking
Yes
Bluetooth
No
Built-in HDD
No
Built-in microphone
Yes
Built-in siren
Yes
Built-in speaker(s)
Yes
Cables included
USB
Camera pan control
Yes
Camera tilt control
Yes
Card reader integrated
Yes
Compatible memory cards
MicroSD (TransFlash)
Compliance certificates
CE
Connectivity technology
Wired & Wireless
DC output current
1 A
DC output voltage
5
Diameter
9 cm
Digital zoom
8x
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
1
Fixed focal length
3.6 mm
Form factor
Spherical
Frame rate
20 fps
Frequency band
2.4/5 GHz
Height
107.4 mm
Intelligent Video Surveillance (IVS) system features
Human detection, Pet detection, Abnormal sound detection
LED type
IR/White
Lens viewing angle, diagonal
107°
Lens viewing angle, horizontal
88°
Lens viewing angle, vertical
47°
Maximum memory card size
512 GB
Maximum resolution
2880 x 1620 pixels
Mobile operating systems supported
Android, iOS
Mounting kit
Yes
Mounting type
Ceiling/Wall/Desk
Night vision
Yes
Night vision distance
15 m
Number of cameras
1
Number of lenses
1
Number of sensors
1
Operating relative humidity (H-H)
0 - 95%
Operating temperature (T-T)
-10 - 45 °C
Optical sensor size
25.4 / 3 mm (1 / 3")
Pan range
0 - 355°
Placement supported
Indoor
Power consumption (typical)
5 W
Power source type
USB
Privacy protection
Yes
Product colour
Black
Progressive scan
Yes
Quick start guide
Yes
Reset button
Yes
Screws included
Yes
Sensor type
CMOS
Tilt angle range
0 - 90°
Total megapixels
5 MP
Type
IP security camera
USB port
Yes
Video compression formats
H.264, H.265
Video motion detection
Yes
Virtual assistant
Amazon Alexa & Google Assistant
Weight
195 g
Wi-Fi
Yes
Wi-Fi standards
802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 6 (802.11ax), 802.11a, Wi-Fi 5 (802.11ac)

Manual

Open Manual

Leaflet

Open Leaflet
Price history over the last 6 months
Imou Rex 3D 5MP-R1 H.265 Wi-Fi P&T Camera, IP security camera, Indoor, Wired & Wireless, Amazon Alexa & Google Assistant, Ceiling/Wall/Desk, Black
Current
R1,412
Lowest
R1,226
Highest
R1,419
Change 24H
+R178   +14%
Week
+R176   +14%
Month
+R170   +14%

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