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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
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  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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Controller Netatmo NAC-EC Aluminium 45x45x155 mm

Controller Netatmo NAC-EC Aluminium 45x45x155 mm
Controller Netatmo NAC-EC Aluminium 45x45x155 mm
Controller Netatmo NAC-EC Aluminium 45x45x155 mm
Controller Netatmo NAC-EC Aluminium 45x45x155 mm
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R2,439
+R8 Reward
The Netatmo Controller NAC-EC in aluminium is a compact accessory for air conditioning systems that provides precise control and improved efficiency. Measuring 45 x 45 x 155 mm, this controller is designed to integrate with compatible HVAC setups and extend the functionality of your air conditioner.... Read More
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Stock 5 Code 1448835 Brand NETATMO Model NAC-EC Warranty 2 Years

Shipping & Returns

Estimated delivery Friday, October 2
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The Netatmo Controller NAC-EC in aluminium is a compact accessory for air conditioning systems that provides precise control and improved efficiency. Measuring 45 x 45 x 155 mm, this controller is designed to integrate with compatible HVAC setups and extend the functionality of your air conditioner. It is a durable, metal-bodied unit intended for stable everyday operation and can be paired with smart home ecosystems that support Netatmo devices.

Advantages

The NAC-EC offers a metal housing for durability and a compact form factor that fits into constrained installation spaces. Its design allows straightforward integration with existing air conditioning systems to provide reliable control. As a Netatmo-branded controller, it conforms to the brand’s interoperability standards and can work alongside other Netatmo smart sensors and automation solutions.

Suitable for

  • Residential air conditioning installations requiring an external controller
  • Small commercial spaces with compact HVAC controllers
  • Retrofit projects where a durable, compact control unit is needed

Key specifications

  • Brand: Netatmo
  • Model / MPN: NAC-EC
  • Material: Aluminium housing
  • Dimensions: 45 x 45 x 155 mm (W x D x H)
  • Category: Smart sensors / controller for air conditioning systems
  • EAN: 3700730504904

How to use

Install the NAC-EC controller according to the air conditioning system manufacturer’s instructions or a certified installer’s guidance. Connect the unit to the relevant control interfaces of the HVAC system and secure the aluminium housing in the chosen mounting location. After mechanical and electrical installation, pair the controller with compatible Netatmo devices or your smart home system as required, following the supplied setup steps or app prompts.

Recommendations

Place the controller in a dry, ventilated location away from direct heat sources. Use a qualified technician for installation to ensure correct wiring and compatibility with your air conditioning system. Refer to the system documentation for any firmware or integration steps when connecting to smart home platforms.
Key Highlights
  • Residential air conditioning installations requiring an external controller
  • Small commercial spaces with compact HVAC controllers
  • Retrofit projects where a durable, compact control unit is needed
  • Brand: Netatmo
  • Model / MPN: NAC-EC
  • Material: Aluminium housing
  • Dimensions: 45 x 45 x 155 mm (W x D x H)
  • Category: Smart sensors / controller for air conditioning systems
  • EAN: 3700730504904
Specifications
Applications support
Yes
Connection type
Wired/Wireless
Depth
45 mm
Height
155 mm
Material
Aluminium
Operating temperature (T-T)
0 - 50 °C
Product type
Controller
Quantity per pack
1 pc(s)
Wi-Fi
Yes
Width
45 mm

Manual

Open Manual
Price history over the last 6 months
Controller Netatmo NAC-EC Aluminium 45x45x155 mm
Current
R2,439
Lowest
R2,022
Highest
R2,439
Change 24H
+R63   +3%
Week
+R83   +4%
Month
+R386   +19%

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