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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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CAPTIVA Advanced Gaming I97-852CH, 16 inch WQXGA 240Hz, Intel Core i7-14650HX, 64GB DDR5, 2TB SSD, GeForce RTX 5060 8GB, Windows 11 Home

CAPTIVA Advanced Gaming I97-852CH, 16 inch WQXGA 240Hz, Intel Core i7-14650HX, 64GB DDR5, 2TB SSD, GeForce RTX 5060 8GB, Windows 11 Home
CAPTIVA Advanced Gaming I97-852CH, 16 inch WQXGA 240Hz, Intel Core i7-14650HX, 64GB DDR5, 2TB SSD, GeForce RTX 5060 8GB, Windows 11 Home
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R57,546
+R236 Reward
The CAPTIVA Advanced Gaming I97-852CH pairs a 16-inch high-refresh display with a 14th Gen Intel Core i7 HX processor and GeForce RTX 5060 graphics, delivering desktop-class gaming performance in a portable chassis. With 64GB of DDR5 memory and a 2TB NVMe SSD, it handles demanding titles and heavy m... Read More
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Stock 14 Code 3518794 Brand CAPTIVA Model 97852 Warranty 2 Years

Shipping & Returns

Estimated delivery Wednesday, October 7
You will be kept updated through our detailed tracking system
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The CAPTIVA Advanced Gaming I97-852CH pairs a 16-inch high-refresh display with a 14th Gen Intel Core i7 HX processor and GeForce RTX 5060 graphics, delivering desktop-class gaming performance in a portable chassis. With 64GB of DDR5 memory and a 2TB NVMe SSD, it handles demanding titles and heavy multitasking without compromise.

Highlights

  • Intel Core i7-14650HX: 16 cores, 24 threads, up to 5.2 GHz turbo
  • NVIDIA GeForce RTX 5060 with 8GB GDDR6 for ray-traced gaming
  • 64GB DDR5 RAM and 2TB NVMe SSD for instant load times
  • 16-inch display with fast response for competitive play
  • Windows 11 Home pre-installed

In daily use

The Advanced Gaming I97-852CH is built for gamers who refuse to compromise. The HX-series processor sustains high clock speeds under load, while the RTX 5060 delivers smooth frame rates in modern titles. Ample memory and storage mean you can keep your entire library installed and switch between tasks without slowdowns.

Full specifications

  • Processor: Intel Core i7-14650HX (16 cores, 24 threads, up to 5.2 GHz)
  • Graphics: NVIDIA GeForce RTX 5060, 8GB GDDR6
  • Memory: 64GB DDR5
  • Storage: 2TB NVMe SSD
  • Display: 16.0-inch
  • Operating system: Windows 11 Home

Final note

A high-performance gaming notebook that balances raw power with practical portability, ready for both esports and AAA titles.

Specifications
Bluetooth
Yes
Brand
CAPTIVA
Card reader integrated
Yes
Category
Gaming Notebook
Discrete graphics card memory
8 GB
Display diagonal
16"
EAN
4046373978528
Ethernet LAN
Yes
Form factor
Clamshell
Internal memory
64 GB
Internal memory type
DDR5-SDRAM
LED backlight
Yes
Market positioning
Gaming
Model
Advanced Gaming I97-852CH
MPN
97852
Operating system installed
Windows 11 Home
Panel type
IPS
Processor family
Intel Core i7
Processor frequency
2.2 GHz
Product colour
Black
Product type
Notebook
Touchscreen
No
Weight
1 kg
Wi-Fi
Yes
Price history over the last 6 months
CAPTIVA Advanced Gaming I97-852CH, 16 inch WQXGA 240Hz, Intel Core i7-14650HX, 64GB DDR5, 2TB SSD, GeForce RTX 5060 8GB, Windows 11 Home
Current
R57,546
Lowest
R57,546
Highest
R57,622
Change 24H
-R0   0%
Week
—   
Month
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