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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Brother RuggedJet RJ-2140 Label and Receipt Printer Direct Thermal 152 mm/sec

Brother RuggedJet RJ-2140 Label and Receipt Printer Direct Thermal 152 mm/sec
Brother RuggedJet RJ-2140 Label and Receipt Printer Direct Thermal 152 mm/sec
Brother RuggedJet RJ-2140 Label and Receipt Printer Direct Thermal 152 mm/sec
Brother RuggedJet RJ-2140 Label and Receipt Printer Direct Thermal 152 mm/sec
Brother RuggedJet RJ-2140 Label and Receipt Printer Direct Thermal 152 mm/sec
Brother RuggedJet RJ-2140 Label and Receipt Printer Direct Thermal 152 mm/sec
Brother RuggedJet RJ-2140 Label and Receipt Printer Direct Thermal 152 mm/sec
Brother RuggedJet RJ-2140 Label and Receipt Printer Direct Thermal 152 mm/sec
Brother RuggedJet RJ-2140 Label and Receipt Printer Direct Thermal 152 mm/sec
Brother RuggedJet RJ-2140 Label and Receipt Printer Direct Thermal 152 mm/sec
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R10,805
The Brother RuggedJet RJ-2140 is a durable direct thermal label and receipt printer designed for on-the-go printing in demanding environments. With a print speed of up to 152 mm per second, it delivers fast, reliable output for labels and receipts, making it ideal for field service, retail, and logi... Read More
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Stock Out Of StockNo Stock Code 366027 Brand BROTHER Model RJ2140Z1 Warranty 2 Years

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The Brother RuggedJet RJ-2140 is a durable direct thermal label and receipt printer designed for on-the-go printing in demanding environments. With a print speed of up to 152 mm per second, it delivers fast, reliable output for labels and receipts, making it ideal for field service, retail, and logistics applications.

Key features

  • Direct thermal printing technology eliminates the need for ink or toner, reducing maintenance and operating costs
  • High-speed printing at up to 152 mm per second for efficient label and receipt production
  • Built-in Wi-Fi connectivity enables wireless printing from mobile devices and computers
  • USB 2.0 port provides a reliable wired connection for versatile setup options
  • Rugged construction withstands drops, dust, and moisture for reliable performance in tough conditions
  • Supports a wide range of Windows operating systems, including Windows 7, 8, 8.1, and 10 editions
  • Compact and lightweight design at 1.46 kg for easy portability and space-saving placement
Specifications
AC adapter included
Yes
Batteries included
Yes
Battery technology
Lithium-Ion (Li-Ion)
Battery type
PA-BT-003
Battery voltage
7.2 V
Bluetooth profiles
BIP, HCRP, OPP, SPP
Brand
Brother
Built-in display
Yes
Category
Label Printers
Connectivity technology
Wired & Wireless
Country of origin
China
Depth
185 mm
Display
LCD
Display diagonal
6.1 cm (2.4")
Drivers included
Yes
EAN
497776676811
Ethernet LAN
No
Harmonized System (HS) code
84433210
Height
230 mm
Internal memory
32 MB
International Protection (IP) code
IP54
Layers per pallet
5 pc(s)
Master (outer) cases per pallet
50 pc(s)
Master (outer) cases per pallet layer
10 pc(s)
Maximum media length
100 cm
Maximum printing width
5.4 cm
Maximum resolution
203 x 203 DPI
Maximum roll diameter
6 cm
Mobile printing technologies
Apple AirPrint, Google Cloud Print
Model
RJ2140Z1
MPN
RJ2140Z1
Operating relative humidity (H-H)
10 - 90%
Operating temperature (T-T)
-20 - 50 °C
Package weight
1.46 kg
Page description languages
CPCL-native, ESC P, ZPL II
Pallet gross height
14 cm
Pallet gross weight
225 kg
Pallet type
800 x 1200 mm
Power source type
Battery
Print speed
152 mm/sec
Print technology
Direct thermal
Product colour
Black, Grey
Products per pallet
150 pc(s)
Quick start guide
Yes
RAM capacity
0.032 GB
Rechargeable
Yes
Resolution
203 x 203
Size
152 mm
Storage temperature (T-T)
-25 - 65 °C
Type
Mobile printer
USB 2.0 ports quantity
1
USB connector
Mini-USB Type-B
USB port
Yes
Weight
957 g
Wi-Fi
Yes
Wi-Fi Direct
Yes
Wi-Fi standards
802.11b, 802.11g, Wi-Fi 4 (802.11n)
Width
125 mm
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