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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Brother PT-E560BTSP label printer Thermal transfer 180 x 180 DPI 30 mm/sec Wired & Wireless HSE/TZe Bluetooth QWERTY

Brother PT-E560BTSP label printer Thermal transfer 180 x 180 DPI 30 mm/sec Wired & Wireless HSE/TZe Bluetooth QWERTY
Brother PT-E560BTSP label printer Thermal transfer 180 x 180 DPI 30 mm/sec Wired & Wireless HSE/TZe Bluetooth QWERTY
Brother PT-E560BTSP label printer Thermal transfer 180 x 180 DPI 30 mm/sec Wired & Wireless HSE/TZe Bluetooth QWERTY
Brother PT-E560BTSP label printer Thermal transfer 180 x 180 DPI 30 mm/sec Wired & Wireless HSE/TZe Bluetooth QWERTY
Brother PT-E560BTSP label printer Thermal transfer 180 x 180 DPI 30 mm/sec Wired & Wireless HSE/TZe Bluetooth QWERTY
Brother PT-E560BTSP label printer Thermal transfer 180 x 180 DPI 30 mm/sec Wired & Wireless HSE/TZe Bluetooth QWERTY
Brother PT-E560BTSP label printer Thermal transfer 180 x 180 DPI 30 mm/sec Wired & Wireless HSE/TZe Bluetooth QWERTY
36 mo.
Brother PT-E560BTSP label printer Thermal transfer 180 x 180 DPI 30 mm/sec Wired & Wireless HSE/TZe Bluetooth QWERTY
Brother PT-E560BTSP label printer Thermal transfer 180 x 180 DPI 30 mm/sec Wired & Wireless HSE/TZe Bluetooth QWERTY
Brother PT-E560BTSP label printer Thermal transfer 180 x 180 DPI 30 mm/sec Wired & Wireless HSE/TZe Bluetooth QWERTY
Brother PT-E560BTSP label printer Thermal transfer 180 x 180 DPI 30 mm/sec Wired & Wireless HSE/TZe Bluetooth QWERTY
Brother PT-E560BTSP label printer Thermal transfer 180 x 180 DPI 30 mm/sec Wired & Wireless HSE/TZe Bluetooth QWERTY
Brother PT-E560BTSP label printer Thermal transfer 180 x 180 DPI 30 mm/sec Wired & Wireless HSE/TZe Bluetooth QWERTY
Brother PT-E560BTSP label printer Thermal transfer 180 x 180 DPI 30 mm/sec Wired & Wireless HSE/TZe Bluetooth QWERTY
0 reviews • Write a review
R5,637
+R19 Reward
Clear identification and safety are critical for any electrical installation. Equipped with a large graphic display and dedicated functions for the most common labelling tasks, including consumer units, distribution boards, conduits, sockets, switchgear and cable identification, the PT-E560BT is you... Read More
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Stock 1 Code 368458 Brand BROTHER Model PT-E560BTSP Warranty 3 Years

Shipping & Returns

Estimated delivery Thursday, October 1
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival
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Clear identification and safety are critical for any electrical installation. Equipped with a large graphic display and dedicated functions for the most common labelling tasks, including consumer units, distribution boards, conduits, sockets, switchgear and cable identification, the PT-E560BT is your ideal partner for producing long-lasting, durable labels on-demand. Save time on site with the integrated Bluetooth which offers the flexibility to connect to a PC, smartphone or tablet and print labels using Brother's Pro Label Tool App and P-touch Editor software. With a range of ready-made industry templates that meet all the latest wiring regulations, you can be sure to achieve a professional and compliant finish.Compatible with Pro Tapes - Brother's specialist range of fit-for-purpose tapes that offer resistance to water, chemicals, abrasion and extreme temperatures - so your safety warnings, guidance notices and identification labels will stick around wherever you apply them.

Brother PT-E560BTSP. Print technology: Thermal transfer, Maximum resolution: 180 x 180 DPI, Print speed: 30 mm/sec. Connectivity technology: Wired & Wireless, Bluetooth, Bluetooth version: 5.0, USB port. Keyboard layout: QWERTY. Tape type: HSE/TZe. Product colour: Black, Orange

Key Highlights
  • Built-in specialist labelling functions and 476 electrical symbols
  • Advanced cutter for easy-to-peel labels
  • Print labels from a PC, smartphone or tablet via USB and Bluetooth connectivity
  • QWERTY style keyboard and graphic display to preview labels before printing
  • Prints 3.5, 6, 9, 12, 18 and 24mm labels
  • Includes 4 pro tape cassettes, 1 x TZe-S251, 1x TZe-S241, 1 x TZe-S651 AND 1X tzE-fx231, rechargeable Li-Ion battery, USB (TYPE C) cable and carry case
  • Thermal transfer
  • 180 x 180 DPI
  • Maximum printing width: 2.4 cm Print speed: 30 mm/sec
  • Built-in barcodes: CODABAR (NW-7), Code 128 (A/B/C), Code 39, Data Matrix, EAN13, GS1-128, UPC-A, UPC-E
  • Connectivity technology: Wired & Wireless
  • USB port Bluetooth 5.0
  • Display: LCD Backlight display
  • 1.05 kg
Specifications
Auto power off
Yes
Autocutter
Yes
Backlight display
Yes
Batteries included
Yes
Battery technology
Lithium-Ion (Li-Ion)
Battery type
Built-in battery
Bluetooth
Yes
Bluetooth version
5.0
Built-in barcodes
CODABAR (NW-7), Code 128 (A/B/C), Code 39, Data Matrix, EAN13, GS1-128, UPC-A, UPC-E
Built-in display
Yes
Cables included
USB
Colour
No
Connectivity technology
Wired & Wireless
Depth
244 mm
Display
LCD
Ethernet LAN
No
Half-cutter
Yes
Height
80 mm
Keyboard layout
QWERTY
Keyboard number of keys
70
Label memory
99 label(s)
Languages support
Multi
Layers per pallet
4 pc(s)
Mac operating systems supported
Mac OS X 11.0 Big Sur, Mac OS X 12.0 Monterey, Mac OS X 13.0 Ventura
Master (outer) cases per pallet
24 pc(s)
Master (outer) cases per pallet layer
6 pc(s)
Maximum print height
1.8 cm
Maximum printing width
2.4 cm
Maximum resolution
180 x 180 DPI
Memory capacity
1800 characters
Mirror printing
Yes
Mobile operating systems supported
Android 10, Android 9.0, iOS 11.0, iOS 12, iOS 13, iOS 15, iOS 16
Multi-block
99
Number of batteries supported
1
Number of characters
684
Number of fonts
14
Number of frames
7
Number of printable dots
128 dot
Number of printing lines (max)
7
Number of symbols
476
Package depth
334.4 mm
Package height
393 mm
Package weight
3.1 kg
Package width
126 mm
Pallet gross height
16.3 cm
Pallet gross weight
296.9 kg
Pallet type
1200 x 1000 mm
PC connection
USB 3.2 Gen 1 (3.1 Gen 1)
Power source type
Battery
Print preview
Yes
Print speed
30 mm/sec
Print technology
Thermal transfer
Product colour
Black, Orange
Products per pallet
72 pc(s)
Quick start guide
Yes
Rechargeable battery
Yes
Rotated printing
Yes
Tape type
HSE/TZe
Underline
Yes
USB port
Yes
Vertical printing
Yes
Warranty card
Yes
Weight
1.05 kg
Wi-Fi
No
Width
132 mm
Windows operating systems supported
Windows 10, Windows 11
Wrist strap included
Yes

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Price history over the last 6 months
Brother PT-E560BTSP label printer Thermal transfer 180 x 180 DPI 30 mm/sec Wired & Wireless HSE/TZe Bluetooth QWERTY
Current
R5,637
Lowest
R5,027
Highest
R8,202
Change 24H
+R563   +11%
Week
+R610   +12%
Month
+R601   +12%

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