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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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Avision FB10 Flatbed Scanner - Contact Image Sensor (CIS) - A4 - 600 dpi - USB 2.0 - Black

Avision FB10 Flatbed Scanner - Contact Image Sensor (CIS) - A4 - 600 dpi - USB 2.0 - Black
Avision FB10 Flatbed Scanner - Contact Image Sensor (CIS) - A4 - 600 dpi - USB 2.0 - Black
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R2,495
The Avision FB10 is a compact and efficient flatbed scanner designed for everyday document and photo scanning. Featuring a Contact Image Sensor (CIS) and LED light source, it delivers crisp, clear scans with minimal power consumption. With a sleek black design, this scanner is ideal for home offices... Read More
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Stock Out Of StockNo Stock Code 2904810 Brand AVISION Model 000-0870-02G Warranty 2 Years

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The Avision FB10 is a compact and efficient flatbed scanner designed for everyday document and photo scanning. Featuring a Contact Image Sensor (CIS) and LED light source, it delivers crisp, clear scans with minimal power consumption. With a sleek black design, this scanner is ideal for home offices and small businesses seeking reliable, space-saving scanning solutions.

Advantages

USB-powered operation eliminates the need for an external power adapter, making it highly portable and easy to set up. One-touch scan buttons for Scan, OCR, Copy, and Email streamline repetitive tasks, boosting productivity. The ENERGY STAR certification ensures energy efficiency, reducing environmental impact and operating costs.

Suitable for

  • Home offices and small businesses requiring occasional document and photo scanning
  • Users needing a simple, USB-powered flatbed scanner for A4 and letter-sized documents
  • Professionals who value quick, one-touch scanning for common tasks like copying and emailing

Key specifications

  • Scanner type: Flatbed
  • Sensor type: Contact Image Sensor (CIS)
  • Light source: LED
  • Optical resolution: 600 dpi
  • Maximum interpolated resolution: 1200 dpi
  • Color depth input: 48-bit; output: 24-bit
  • Maximum document size: A4 / Letter (216 x 297 mm)
  • Scan speed (A4, 300 dpi, color): 3.5 seconds
  • Interface: USB 2.0
  • Power supply: USB powered
  • Daily duty cycle: 2,500 pages
  • Bundled software: Avision Button Manager, Avision AVScan X, Nuance PaperPort SE 14
  • Operating system compatibility: Windows 2000 / XP / Vista / 7 / 8 / 10 / 11
  • Driver support: TWAIN, WIA
  • Power consumption (operation): < 2.5 W
  • Environmental compliance: ENERGY STAR Certified

Recommendations

For best results, use the included Avision AVScan X software to manage scans and apply image enhancements. The scanner is compatible with Windows operating systems only; Mac and Linux are not supported. Ensure your USB port provides sufficient power for reliable operation.

Specifications
Brand
Avision
Cables included
USB cable
Category
Flatbed Scanner
Compliance certificates
ENERGY STAR
Connectivity technology
Wired
EAN
4719868539336
Model
FB10
MPN
000-0870-02G
Power source type
USB
Product colour
Black
Quick start guide
Yes
Scanner type
Flatbed
Standard interfaces
USB 2.0
Sustainability compliance
ENERGY STAR
Type
Flatbed Scanner
Weight
1.4 kg
Windows operating systems supported
Windows 2000/XP/Vista/7/8/10/11
Price history over the last 6 months
Avision FB10 Flatbed Scanner - Contact Image Sensor (CIS) - A4 - 600 dpi - USB 2.0 - Black
Current
R2,495
Lowest
R2,371
Highest
R2,495
Change 24H
+R124   +5%
Week
—   
Month
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