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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
Pay the courier with no extra fees.
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ASUS V400 AiO V470VAK-BPE993W Intel® Core™ i5 i5-13420H 68.6 cm (27 inch) 1920 x 1080 pixels All-in-One PC 8 GB DDR5-SDRAM 512 GB SSD Windows 11 Home Wi-Fi 6E (802.11ax) Black

ASUS V400 AiO V470VAK-BPE993W Intel® Core™ i5 i5-13420H 68.6 cm (27 inch) 1920 x 1080 pixels All-in-One PC 8 GB DDR5-SDRAM 512 GB SSD Windows 11 Home Wi-Fi 6E (802.11ax) Black
ASUS V400 AiO V470VAK-BPE993W Intel® Core™ i5 i5-13420H 68.6 cm (27 inch) 1920 x 1080 pixels All-in-One PC 8 GB DDR5-SDRAM 512 GB SSD Windows 11 Home Wi-Fi 6E (802.11ax) Black
ASUS V400 AiO V470VAK-BPE993W Intel® Core™ i5 i5-13420H 68.6 cm (27 inch) 1920 x 1080 pixels All-in-One PC 8 GB DDR5-SDRAM 512 GB SSD Windows 11 Home Wi-Fi 6E (802.11ax) Black
ASUS V400 AiO V470VAK-BPE993W Intel® Core™ i5 i5-13420H 68.6 cm (27 inch) 1920 x 1080 pixels All-in-One PC 8 GB DDR5-SDRAM 512 GB SSD Windows 11 Home Wi-Fi 6E (802.11ax) Black
ASUS V400 AiO V470VAK-BPE993W Intel® Core™ i5 i5-13420H 68.6 cm (27 inch) 1920 x 1080 pixels All-in-One PC 8 GB DDR5-SDRAM 512 GB SSD Windows 11 Home Wi-Fi 6E (802.11ax) Black
ASUS V400 AiO V470VAK-BPE993W Intel® Core™ i5 i5-13420H 68.6 cm (27 inch) 1920 x 1080 pixels All-in-One PC 8 GB DDR5-SDRAM 512 GB SSD Windows 11 Home Wi-Fi 6E (802.11ax) Black
ASUS V400 AiO V470VAK-BPE993W Intel® Core™ i5 i5-13420H 68.6 cm (27 inch) 1920 x 1080 pixels All-in-One PC 8 GB DDR5-SDRAM 512 GB SSD Windows 11 Home Wi-Fi 6E (802.11ax) Black
ASUS V400 AiO V470VAK-BPE993W Intel® Core™ i5 i5-13420H 68.6 cm (27 inch) 1920 x 1080 pixels All-in-One PC 8 GB DDR5-SDRAM 512 GB SSD Windows 11 Home Wi-Fi 6E (802.11ax) Black
ASUS V400 AiO V470VAK-BPE993W Intel® Core™ i5 i5-13420H 68.6 cm (27 inch) 1920 x 1080 pixels All-in-One PC 8 GB DDR5-SDRAM 512 GB SSD Windows 11 Home Wi-Fi 6E (802.11ax) Black
ASUS V400 AiO V470VAK-BPE993W Intel® Core™ i5 i5-13420H 68.6 cm (27 inch) 1920 x 1080 pixels All-in-One PC 8 GB DDR5-SDRAM 512 GB SSD Windows 11 Home Wi-Fi 6E (802.11ax) Black
ASUS V400 AiO V470VAK-BPE993W Intel® Core™ i5 i5-13420H 68.6 cm (27 inch) 1920 x 1080 pixels All-in-One PC 8 GB DDR5-SDRAM 512 GB SSD Windows 11 Home Wi-Fi 6E (802.11ax) Black
ASUS V400 AiO V470VAK-BPE993W Intel® Core™ i5 i5-13420H 68.6 cm (27 inch) 1920 x 1080 pixels All-in-One PC 8 GB DDR5-SDRAM 512 GB SSD Windows 11 Home Wi-Fi 6E (802.11ax) Black
ASUS V400 AiO V470VAK-BPE993W Intel® Core™ i5 i5-13420H 68.6 cm (27 inch) 1920 x 1080 pixels All-in-One PC 8 GB DDR5-SDRAM 512 GB SSD Windows 11 Home Wi-Fi 6E (802.11ax) Black
ASUS V400 AiO V470VAK-BPE993W Intel® Core™ i5 i5-13420H 68.6 cm (27 inch) 1920 x 1080 pixels All-in-One PC 8 GB DDR5-SDRAM 512 GB SSD Windows 11 Home Wi-Fi 6E (802.11ax) Black
ASUS V400 AiO V470VAK-BPE993W Intel® Core™ i5 i5-13420H 68.6 cm (27 inch) 1920 x 1080 pixels All-in-One PC 8 GB DDR5-SDRAM 512 GB SSD Windows 11 Home Wi-Fi 6E (802.11ax) Black
ASUS V400 AiO V470VAK-BPE993W Intel® Core™ i5 i5-13420H 68.6 cm (27 inch) 1920 x 1080 pixels All-in-One PC 8 GB DDR5-SDRAM 512 GB SSD Windows 11 Home Wi-Fi 6E (802.11ax) Black
ASUS V400 AiO V470VAK-BPE993W Intel® Core™ i5 i5-13420H 68.6 cm (27 inch) 1920 x 1080 pixels All-in-One PC 8 GB DDR5-SDRAM 512 GB SSD Windows 11 Home Wi-Fi 6E (802.11ax) Black
ASUS V400 AiO V470VAK-BPE993W Intel® Core™ i5 i5-13420H 68.6 cm (27 inch) 1920 x 1080 pixels All-in-One PC 8 GB DDR5-SDRAM 512 GB SSD Windows 11 Home Wi-Fi 6E (802.11ax) Black
ASUS V400 AiO V470VAK-BPE993W Intel® Core™ i5 i5-13420H 68.6 cm (27 inch) 1920 x 1080 pixels All-in-One PC 8 GB DDR5-SDRAM 512 GB SSD Windows 11 Home Wi-Fi 6E (802.11ax) Black
ASUS V400 AiO V470VAK-BPE993W Intel® Core™ i5 i5-13420H 68.6 cm (27 inch) 1920 x 1080 pixels All-in-One PC 8 GB DDR5-SDRAM 512 GB SSD Windows 11 Home Wi-Fi 6E (802.11ax) Black
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R19,074
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Minimalist Aesthetic. Thoughtful Functionality.​ASUS V400 AiO is sleek, minimalist all-in-one PC that’s packed with power. The slim-bezel NanoEdge achieves a remarkable 93% screen-to-body ratio, amplifying your visual experience with 100% sRGB color accuracy and 178° wide-view technology. Powered by... Read More
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Stock 2 Code 123124 Brand ASUS Model 90PT03W6-M018A0 Warranty 2 Years

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Minimalist Aesthetic. Thoughtful Functionality.​
ASUS V400 AiO is sleek, minimalist all-in-one PC that’s packed with power. The slim-bezel NanoEdge achieves a remarkable 93% screen-to-body ratio, amplifying your visual experience with 100% sRGB color accuracy and 178° wide-view technology. Powered by up to an Intel® Core™ i7-13620H processor, and up to 64 GB DDR5 memory, ASUS V400 AiO handles even the most demanding applications and multitasking — smoothly and efficiently. Connectivity is advanced, with the latest, ultrafast Wi-Fi 71. Even audio is next level, with Dolby® Atmos and two-way AI-powered noise-canceling technology — ensuring that you’re immersive in exceptional sound for the ultimate entertainment experience.

ASUS V400 AiO V470VAK-BPE993W. Product type: All-in-One PC. Display diagonal: 68.6 cm (27"), HD type: Full HD, Display resolution: 1920 x 1080 pixels. Processor family: Intel® Core™ i5. Internal memory: 8 GB, Internal memory type: DDR5-SDRAM. Total storage capacity: 512 GB, Storage media: SSD. On-board graphics card model: Intel® UHD Graphics. Built-in camera. Operating system installed: Windows 11 Home. Product colour: Black

Key Highlights
  • Windows 11 Home 64-bit
  • Intel Core i5-13420H (12MB Cache)
  • 68.6 cm (27") Full HD 1920 x 1080
  • 8GB DDR5-SDRAM & 512GB SSD
  • All-in-One PC Black 120 W
  • Intel® Core™ i5 i5-13420H Processor cores: 8
  • 68.6 cm (27") Full HD 1920 x 1080
  • 8 GB DDR5-SDRAM
  • 512 GB SSD
  • Intel® UHD Graphics
  • Wi-Fi 6E (802.11ax) Ethernet LAN 1000 Mbit/s Bluetooth 5.4
  • Windows 11 Home 64-bit
Specifications
AC adapter frequency
50 - 60 Hz
AC adapter input voltage
100 - 240 V
AC adapter output voltage
20 V
AC adapter power
120 W
Antenna type
2x2
Anti-glare screen
Yes
Bluetooth
Yes
Bluetooth version
5.4
Built-in camera
Yes
Built-in microphone
Yes
Built-in speaker(s)
Yes
Cable lock slot
Yes
Cable lock slot type
Kensington
Camera HD type
Full HD
Colour gamut
100%
Colour name
Black
Combo headphone/mic port
Yes
DC-in jack
Yes
Depth (with stand)
447 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display brightness
250 cd/m²
Display diagonal
68.6 cm (27")
Display resolution
1920 x 1080 pixels
Efficient cores
4
Efficient-core Max Turbo Frequency
3.4 GHz
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
1
Ethernet LAN data rates
1000 Mbit/s
HD type
Full HD
HDMI ports quantity
1
HDMI version
1.4
Height (with stand)
210 mm
Infrared (IR) camera
Yes
Internal memory
8 GB
Internal memory type
DDR5-SDRAM
Keyboard connectivity
Wireless
Keyboard included
Yes
Maximum internal memory
32 GB
Maximum turbo power
115 W
Memory slots type
SO-DIMM
Mouse connectivity
Wireless
Mouse included
Yes
Native aspect ratio
16:9
Number of SSDs installed
1
NVMe
Yes
On-board GPU manufacturer
Intel
On-board graphics card
Yes
On-board graphics card family
Intel UHD Graphics
On-board graphics card model
Intel UHD Graphics
Operating system architecture
64-bit
Operating system installed
Windows 11 Home
Optical drive type
No
Package depth
242 mm
Package height
673 mm
Package width
710 mm
Performance cores
4
Performance-core Max Turbo Frequency
4.6 GHz
Processor base power
45 W
Processor boost frequency
4.6 GHz
Processor cache
12 MB
Processor cache type
Smart Cache
Processor cores
8
Processor family
Intel Core i5
Processor generation
13th gen Intel Core i5
Processor manufacturer
Intel
Processor model
i5-13420H
Processor threads
12
Product colour
Black
Product type
All-in-One PC
RGB colour space
sRGB
SSD capacity
512 GB
SSD form factor
M.2
SSD interface
PCI Express 4.0
Storage media
SSD
Top Wi-Fi standard
Wi-Fi 6E (802.11ax)
Total SSDs capacity
512 GB
Total storage capacity
512 GB
Touchscreen
No
Trial software
Microsoft 365 (30-day trial)
USB 2.0 ports quantity
1
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
3
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
1
USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity
0
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity
0
USB4 Gen 3x2 ports quantity
0
Weight (with stand)
9 kg
Wi-Fi
Yes
Wi-Fi standards
Wi-Fi 6E (802.11ax)
Width (with stand)
613 mm
Windows Hello
Yes

Manual

Open Manual

Leaflet

Open Leaflet
Price history over the last 6 months
ASUS V400 AiO V470VAK-BPE993W Intel® Core™ i5 i5-13420H 68.6 cm (27 inch) 1920 x 1080 pixels All-in-One PC 8 GB DDR5-SDRAM 512 GB SSD Windows 11 Home Wi-Fi 6E (802.11ax) Black
Current
R19,074
Lowest
R13,677
Highest
R19,409
Change 24H
+R5,369   +39%
Week
+R4,049   +27%
Month
+R4,049   +27%

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