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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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AJAX Wireless MotionCam Motion Detector with Camera, Black

AJAX Wireless MotionCam Motion Detector with Camera, Black
AJAX Wireless MotionCam Motion Detector with Camera, Black
0 reviews • Write a review
R3,339
+R12 Reward
The AJAX Wireless MotionCam is a sophisticated motion detector with a built-in photo camera, designed for indoor security applications. It combines passive infrared (PIR) motion detection with instant photo capture to provide visual verification of alarms. The device uses Jeweller radio protocol for... Read More
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Stock 1 Code 2939615 Brand AJAX Model 38191 Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, October 20
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival

The AJAX Wireless MotionCam is a sophisticated motion detector with a built-in photo camera, designed for indoor security applications. It combines passive infrared (PIR) motion detection with instant photo capture to provide visual verification of alarms. The device uses Jeweller radio protocol for reliable alarm transmission and Wings protocol for photo transfer, ensuring fast and secure communication with the Ajax hub.

Advantages

Instant visual alarm verification with up to 5 photos per event; pet immunity up to 20 kg; long battery life up to 4 years; tamper protection against opening and removal; easy wireless installation.

Suitable for

  • Residential and small business security systems
  • Indoor areas requiring visual alarm confirmation
  • Integration with Ajax Hub 2 or Hub 2 Plus

Key specifications

  • Detection type: Passive Infrared (PIR)
  • Camera: Built-in photo camera, VGA resolution (640x480)
  • Photo series: 1-5 photos per alarm
  • IR backlight: Yes, for night vision
  • Motion detection angle: Horizontal 88.5°, Vertical 80°
  • Detection distance: Up to 12 m
  • Pet immunity: Up to 20 kg, 50 cm height
  • Wireless technology: Jeweller (alarms), Wings (photos)
  • Frequency: 868.0–868.6 MHz
  • Communication range: Up to 1700 m (line of sight)
  • Power supply: 2 x CR123A batteries
  • Battery life: Up to 4 years
  • Operating temperature: -10°C to +40°C
  • Humidity: Up to 75%
  • Tamper protection: Yes
  • Color: Black
  • Compatibility: Ajax Hub 2 or Hub 2 Plus

Recommendations

For optimal performance, install the MotionCam in a corner at a height of 2.4 m, avoiding direct sunlight and heat sources. Use only recommended CR123A batteries.

Specifications
Batteries included
No
Battery type
CR123A
Brand
AJAX
Category
Motion Camera Sensor
Connectivity technology
Wireless
EAN
4823114015366
Housing material
Plastic
Model
MotionCam
Mounting type
Wall
MPN
38191
Number of batteries supported
2
Operating temperature (T-T)
-10°C to +40°C
Placement supported
Indoor
Power source
Battery
Product colour
Black
Warranty period
2 years
Weight
0.185 kg
Wireless technology
Jeweller/Wings
Price history over the last 6 months
AJAX Wireless MotionCam Motion Detector with Camera, Black
Current
R3,339
Lowest
R3,311
Highest
R3,348
Change 24H
-R9   0%
Week
+R15   +0%
Month
+R28   +1%

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