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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Laser Robot vacuum cleanerwith 5200 mah battery .2 in1 water tankand dustbin,300mi dustbin,300ml waterank,suction4000pa.

Laser Robot vacuum cleanerwith 5200 mah battery .2 in1 water tankand dustbin,300mi dustbin,300ml waterank,suction4000pa.
Laser Robot vacuum cleanerwith 5200 mah battery .2 in1 water tankand dustbin,300mi dustbin,300ml waterank,suction4000pa.
Laser Robot vacuum cleanerwith 5200 mah battery .2 in1 water tankand dustbin,300mi dustbin,300ml waterank,suction4000pa.
Laser Robot vacuum cleanerwith 5200 mah battery .2 in1 water tankand dustbin,300mi dustbin,300ml waterank,suction4000pa.
Laser Robot vacuum cleanerwith 5200 mah battery .2 in1 water tankand dustbin,300mi dustbin,300ml waterank,suction4000pa.
Laser Robot vacuum cleanerwith 5200 mah battery .2 in1 water tankand dustbin,300mi dustbin,300ml waterank,suction4000pa.
Laser Robot vacuum cleanerwith 5200 mah battery .2 in1 water tankand dustbin,300mi dustbin,300ml waterank,suction4000pa.
Laser Robot vacuum cleanerwith 5200 mah battery .2 in1 water tankand dustbin,300mi dustbin,300ml waterank,suction4000pa.
Laser Robot vacuum cleanerwith 5200 mah battery .2 in1 water tankand dustbin,300mi dustbin,300ml waterank,suction4000pa.
Laser Robot vacuum cleanerwith 5200 mah battery .2 in1 water tankand dustbin,300mi dustbin,300ml waterank,suction4000pa.
Laser Robot vacuum cleanerwith 5200 mah battery .2 in1 water tankand dustbin,300mi dustbin,300ml waterank,suction4000pa.
Laser Robot vacuum cleanerwith 5200 mah battery .2 in1 water tankand dustbin,300mi dustbin,300ml waterank,suction4000pa.
Laser Robot vacuum cleanerwith 5200 mah battery .2 in1 water tankand dustbin,300mi dustbin,300ml waterank,suction4000pa.
Laser Robot vacuum cleanerwith 5200 mah battery .2 in1 water tankand dustbin,300mi dustbin,300ml waterank,suction4000pa.
Laser Robot vacuum cleanerwith 5200 mah battery .2 in1 water tankand dustbin,300mi dustbin,300ml waterank,suction4000pa.
Laser Robot vacuum cleanerwith 5200 mah battery .2 in1 water tankand dustbin,300mi dustbin,300ml waterank,suction4000pa.
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R3,229
+R8 Reward
The AENO Laser Robot Vacuum Cleaner delivers powerful, intelligent cleaning with a robust 5200 mAh battery and an impressive 4000 Pa suction. Its innovative 2-in-1 design combines a 300 ml dustbin and a 300 ml water tank, allowing for simultaneous vacuuming and mopping. Equipped with advanced LiDAR ... Read More
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Stock 1 Code 369113 Brand AENO Model ARC0008S Warranty 2 Years

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Estimated delivery Wednesday, September 30
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The AENO Laser Robot Vacuum Cleaner delivers powerful, intelligent cleaning with a robust 5200 mAh battery and an impressive 4000 Pa suction. Its innovative 2-in-1 design combines a 300 ml dustbin and a 300 ml water tank, allowing for simultaneous vacuuming and mopping. Equipped with advanced LiDAR laser navigation, it maps your home with precision for efficient, systematic cleaning.

Key features

  • High-capacity 5200 mAh battery for extended cleaning sessions
  • Powerful 4000 Pa suction for deep cleaning carpets and hard floors
  • 2-in-1 water tank and dustbin (300 ml each) for vacuuming and mopping
  • LiDAR laser navigation for accurate room mapping and efficient cleaning paths
  • Multiple suction power modes: eco, medium, high, and turbo
  • Smart control via AENO app (Wi-Fi), remote controller, or device buttons
  • Features include scheduled cleaning, virtual walls, spot mode, and auto mode
Specifications
Appliance Type
Vacuum Cleaner
Article
ARC0008S
Battery Current Capacity
5200 mAh
Battery technology
Lithium Ion
Box Height (mm)
430 mm
Box Length (mm)
484 mm
Box Weight Brutto (kg)
11.8 kg
Box Width (mm)
330 mm
Brand
Aeno
Category
Robot Vacuums
Certifications
CE, ROHS
Charging Time (hour)
4.5 hr
Chassis material
ABS Plastic
Color
White
Commercial Name
Robot Vacuum Cleaner RC5S
Compatible Accessories
ARCF4 - Hepa Filter
Cord Length (m)
1.2 m
Dust Capacity (l)
300 ml
EAN
5291485013356
EAN Code
5291485013356
Features
Infrared Sensor
Input frequency
50/60 Hz
Input voltage
AC 100-140/200-240 V
Marketing Model Name
RC8S
Material
Plastic
Maximum Non-Operating Ambient Temperature
70 °C
Maximum Non-Operating Humidity
90 %
Maximum Operating Ambient Temperature
45 °C
Maximum Operating Humidity
90 %
Minimum Non-Operating Ambient Temperature
0 °C
Minimum Operating Ambient Temperature
0 °C
Model
ARC0008S
MPN
ARC0008S
Noise Level Lc IEC (dB)
68 dB
Output voltage
DC 19 V
Pack Height (mm)
154 mm
Pack Length (mm)
462 mm
Pack Weight Brutto (kg)
5.3 kg
Pack Weight Netto (kg)
3.75 kg
Pack Width (mm)
395 mm
Package type
Retail
Packs in Box
2
Pieces in pack
1
Power Consumption Operational
20 W
Power Device Location
External
Product colour
White
Product type
Handheld Vacuum
Rated Input Current
1 A
Retail Packaging Net Weight Carton
1.55 kg
Retail Packaging Net Weight Plastic
0 kg
Runtime (minute)
250 min
Size
20 mm
Suction (kPa)
4 kPa
Suction Power Adjustment
4 modes (eco, medium, high, turbo)
Vacuum Cleaner
x 9.8 mm
Vacuum Cleaner Filter
Pre filter & HEPA 12 filter
Vacuum Cleaner type
Robotic Vacuum Cleaner
Vacuum Cleaners Included Accessories
2 x Side Brush
Voice Assistant Support
Siri
Warranty Products Returnable
Yes
Warranty Term (month)
24 month(s)
Warranty Validation Criteria
Serial Number
Water tank capacity
300 ml
Wide range of ways to control
remote controller, smartphone, device buttons
Price history over the last 6 months
Laser Robot vacuum cleanerwith 5200 mah battery .2 in1 water tankand dustbin,300mi dustbin,300ml waterank,suction4000pa.
Current
R3,229
Lowest
R3,229
Highest
R7,035
Change 24H
-R2,786   -46%
Week
-R95   -3%
Month
-R152   -4%

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