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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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AENO Electric Kettle EK6: 1850-2200W, 2L, Strix, Square-shaped body, Transparent lid, High Resistant Glass, LED-Illumination, Auto Power Off, Dry tank Protection

AENO Electric Kettle EK6: 1850-2200W, 2L, Strix, Square-shaped body, Transparent lid, High Resistant Glass, LED-Illumination, Auto Power Off, Dry tank Protection
AENO Electric Kettle EK6: 1850-2200W, 2L, Strix, Square-shaped body, Transparent lid, High Resistant Glass, LED-Illumination, Auto Power Off, Dry tank Protection
AENO Electric Kettle EK6: 1850-2200W, 2L, Strix, Square-shaped body, Transparent lid, High Resistant Glass, LED-Illumination, Auto Power Off, Dry tank Protection
AENO Electric Kettle EK6: 1850-2200W, 2L, Strix, Square-shaped body, Transparent lid, High Resistant Glass, LED-Illumination, Auto Power Off, Dry tank Protection
AENO Electric Kettle EK6: 1850-2200W, 2L, Strix, Square-shaped body, Transparent lid, High Resistant Glass, LED-Illumination, Auto Power Off, Dry tank Protection
AENO Electric Kettle EK6: 1850-2200W, 2L, Strix, Square-shaped body, Transparent lid, High Resistant Glass, LED-Illumination, Auto Power Off, Dry tank Protection
AENO Electric Kettle EK6: 1850-2200W, 2L, Strix, Square-shaped body, Transparent lid, High Resistant Glass, LED-Illumination, Auto Power Off, Dry tank Protection
AENO Electric Kettle EK6: 1850-2200W, 2L, Strix, Square-shaped body, Transparent lid, High Resistant Glass, LED-Illumination, Auto Power Off, Dry tank Protection
AENO Electric Kettle EK6: 1850-2200W, 2L, Strix, Square-shaped body, Transparent lid, High Resistant Glass, LED-Illumination, Auto Power Off, Dry tank Protection
AENO Electric Kettle EK6: 1850-2200W, 2L, Strix, Square-shaped body, Transparent lid, High Resistant Glass, LED-Illumination, Auto Power Off, Dry tank Protection
AENO Electric Kettle EK6: 1850-2200W, 2L, Strix, Square-shaped body, Transparent lid, High Resistant Glass, LED-Illumination, Auto Power Off, Dry tank Protection
AENO Electric Kettle EK6: 1850-2200W, 2L, Strix, Square-shaped body, Transparent lid, High Resistant Glass, LED-Illumination, Auto Power Off, Dry tank Protection
AENO Electric Kettle EK6: 1850-2200W, 2L, Strix, Square-shaped body, Transparent lid, High Resistant Glass, LED-Illumination, Auto Power Off, Dry tank Protection
AENO Electric Kettle EK6: 1850-2200W, 2L, Strix, Square-shaped body, Transparent lid, High Resistant Glass, LED-Illumination, Auto Power Off, Dry tank Protection
AENO Electric Kettle EK6: 1850-2200W, 2L, Strix, Square-shaped body, Transparent lid, High Resistant Glass, LED-Illumination, Auto Power Off, Dry tank Protection
AENO Electric Kettle EK6: 1850-2200W, 2L, Strix, Square-shaped body, Transparent lid, High Resistant Glass, LED-Illumination, Auto Power Off, Dry tank Protection
AENO Electric Kettle EK6: 1850-2200W, 2L, Strix, Square-shaped body, Transparent lid, High Resistant Glass, LED-Illumination, Auto Power Off, Dry tank Protection
AENO Electric Kettle EK6: 1850-2200W, 2L, Strix, Square-shaped body, Transparent lid, High Resistant Glass, LED-Illumination, Auto Power Off, Dry tank Protection
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R1,546
+R4 Reward
The AENO Electric Kettle EK6 combines powerful performance with elegant design, featuring a 2-liter capacity and a robust 1850-2200W heating system. Its square-shaped body and transparent lid showcase the high-resistant glass construction, while LED illumination adds a modern touch to your kitchen. ... Read More
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Stock 15 Code 1540009 Brand AENO Model AEK0006 Warranty 2 Years

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Estimated delivery Monday, October 19
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The AENO Electric Kettle EK6 combines powerful performance with elegant design, featuring a 2-liter capacity and a robust 1850-2200W heating system. Its square-shaped body and transparent lid showcase the high-resistant glass construction, while LED illumination adds a modern touch to your kitchen.

Key features

  • Powerful 1850-2200W heating element for fast boiling
  • Large 2-liter capacity suitable for family use
  • High-resistant glass body with transparent lid for durability and visibility
  • Strix technology ensures reliable performance with over 12,000 boilings
  • LED illumination for a stylish visual effect during operation
  • Auto power-off and dry tank protection for safe, worry-free use
  • 360° power base with cord winder for convenient storage and handling
Specifications
12 000+ fast boilings
Strix technology
Appliance Type
Electric Kettle
Auto power-off
boil-dry & overheat protection
Boiling Time
6 min
Box Height (mm)
562 mm
Box Length (mm)
608 mm
Box Weight Brutto (kg)
10.72 kg
Box Width (mm)
254 mm
Brand
Aeno
Capacity
2 L
Category
Electric Kettles
Certifications
CE, ROSHS, LFGB
Commercial Name
EK6 Electric Kettle
Cord Length (m)
0.7 m
Cord winder
easy adjustment and storage
Depth (mm)
212 mm
EAN
5291485014025
EAN Code
5291485014025
External Color
Transparent
Features
Water level indication
Filter
Yes
Heater type
Hidden Heating Tube
Height (mm)
251 mm
Input frequency
50/60 Hz
Input voltage
AC 220-240 V
Kettle Capacity
1.7 L
Kettle Power
1850-2200 W
Marketing Model Name
EK6
Material
Plastic
Maximum Output Power
2200 W
Model
AEK0006
MPN
AEK0006
No plastic contact with water
glass inner bowl
Nominal Output Power
1850 W
Nominal Weight
1.18 kg
Optimal capacity
1.7 L
Pack Height (mm)
266 mm
Pack Length (mm)
226 mm
Pack Weight Brutto (kg)
1.5 kg
Pack Weight Netto (kg)
1.23 kg
Pack Width (mm)
226 mm
Package type
Retail
Packs in Box
6
Pieces in pack
1
Precise temperature setting
40 ℃ to 100 ℃
Protection System
Boil-dry Protection
Retail Packaging Net Weight Carton
0.27 kg
Retail Packaging Net Weight Plastic
0 kg
Size
212 mm
Warranty Products Returnable
Yes
Warranty Term (month)
24 month(s)
Warranty Validation Criteria
Serial Number
Width (mm)
159 mm
Price history over the last 6 months
AENO Electric Kettle EK6: 1850-2200W, 2L, Strix, Square-shaped body, Transparent lid, High Resistant Glass, LED-Illumination, Auto Power Off, Dry tank Protection
Current
R1,546
Lowest
R841
Highest
R1,630
Change 24H
+R290   +23%
Week
+R293   +23%
Month
+R295   +24%

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