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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
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  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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ACO FAM-P-2NPZSACC 2-Family Flush-Mounted Outdoor Entry Panel with RFID Reader and Cipher Lock, Silver

ACO FAM-P-2NPZSACC 2-Family Flush-Mounted Outdoor Entry Panel with RFID Reader and Cipher Lock, Silver
ACO FAM-P-2NPZSACC 2-Family Flush-Mounted Outdoor Entry Panel with RFID Reader and Cipher Lock, Silver
ACO FAM-P-2NPZSACC 2-Family Flush-Mounted Outdoor Entry Panel with RFID Reader and Cipher Lock, Silver
ACO FAM-P-2NPZSACC 2-Family Flush-Mounted Outdoor Entry Panel with RFID Reader and Cipher Lock, Silver
ACO FAM-P-2NPZSACC 2-Family Flush-Mounted Outdoor Entry Panel with RFID Reader and Cipher Lock, Silver
ACO FAM-P-2NPZSACC 2-Family Flush-Mounted Outdoor Entry Panel with RFID Reader and Cipher Lock, Silver
ACO FAM-P-2NPZSACC 2-Family Flush-Mounted Outdoor Entry Panel with RFID Reader and Cipher Lock, Silver
ACO FAM-P-2NPZSACC 2-Family Flush-Mounted Outdoor Entry Panel with RFID Reader and Cipher Lock, Silver
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R3,406
+R11 Reward
The ACO FAM-P-2NPZSACC is a professional 2-family outdoor entry panel designed for flush mounting. It combines an integrated RFID reader (EM 125 kHz) with a backlit numeric keypad for secure cipher lock access, making it ideal for residential and small commercial buildings. Part of the ACO PRO Digit... Read More
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Stock 2 Code 3102824 Brand ACO Model 13405 Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, September 29
You will be kept updated through our detailed tracking system
Payment options
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The ACO FAM-P-2NPZSACC is a professional 2-family outdoor entry panel designed for flush mounting. It combines an integrated RFID reader (EM 125 kHz) with a backlit numeric keypad for secure cipher lock access, making it ideal for residential and small commercial buildings. Part of the ACO PRO Digital Intercom System, it operates on a 2-wire bus and features a built-in microphone and speaker for audio communication. The stainless steel front panel and IP54 rating ensure durability and weather resistance.

Advantages

Dual access control (RFID + keypad) provides flexibility and enhanced security. The flush-mount design offers a sleek, modern appearance. IP54 protection makes it suitable for outdoor use in various weather conditions. Easy integration with ACO PRO system via 2-wire bus simplifies installation.

Suitable for

  • Two-family houses
  • Small apartment buildings
  • Office entrances
  • Gated communities

Key specifications

  • Product Type: Outdoor Entry Panel
  • Number of Families: 2
  • Mounting: Flush-mounted
  • Access Control: RFID (EM 125 kHz) and Numeric Keypad (4-digit code)
  • Material: Stainless Steel
  • IP Rating: IP54
  • System Compatibility: ACO PRO Digital Intercom System
  • Connectivity: 2-Wire Bus
  • Audio: Built-in microphone and speaker
  • Video: No (audio-only)
  • Power Supply: From system bus
  • Operating Temperature: -20°C to +50°C
  • Color: Silver

Recommendations

For optimal performance, pair with ACO PRO indoor stations and a compatible power supply. Ensure proper flush-mount installation for weather sealing.

Specifications
Brand
ACO
Category
General Intercom Systems
Colour name
Silver
EAN
5905997380683
Model
13405
MPN
FAM-P-2NPZSACC
Operating temperature (T-T)
-20 - 50 °C
Product colour
Silver
Weight
1.8 kg
Price history over the last 6 months
ACO FAM-P-2NPZSACC 2-Family Flush-Mounted Outdoor Entry Panel with RFID Reader and Cipher Lock, Silver
Current
R3,406
Lowest
R3,190
Highest
R3,406
Change 24H
+R175   +5%
Week
+R198   +6%
Month
+R182   +6%

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