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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
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  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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27 inch ASUS BE27ACGN Quad HD (2560×1440) IPS LCD monitor, 5 ms, 350 cd/m², USB-C, USB 3.2 hub, speakers, VESA, height adjustable

27 inch ASUS BE27ACGN Quad HD (2560×1440) IPS LCD monitor, 5 ms, 350 cd/m², USB-C, USB 3.2 hub, speakers, VESA, height adjustable
27 inch ASUS BE27ACGN Quad HD (2560×1440) IPS LCD monitor, 5 ms, 350 cd/m², USB-C, USB 3.2 hub, speakers, VESA, height adjustable
27 inch ASUS BE27ACGN Quad HD (2560×1440) IPS LCD monitor, 5 ms, 350 cd/m², USB-C, USB 3.2 hub, speakers, VESA, height adjustable
27 inch ASUS BE27ACGN Quad HD (2560×1440) IPS LCD monitor, 5 ms, 350 cd/m², USB-C, USB 3.2 hub, speakers, VESA, height adjustable
27 inch ASUS BE27ACGN Quad HD (2560×1440) IPS LCD monitor, 5 ms, 350 cd/m², USB-C, USB 3.2 hub, speakers, VESA, height adjustable
27 inch ASUS BE27ACGN Quad HD (2560×1440) IPS LCD monitor, 5 ms, 350 cd/m², USB-C, USB 3.2 hub, speakers, VESA, height adjustable
27 inch ASUS BE27ACGN Quad HD (2560×1440) IPS LCD monitor, 5 ms, 350 cd/m², USB-C, USB 3.2 hub, speakers, VESA, height adjustable
27 inch ASUS BE27ACGN Quad HD (2560×1440) IPS LCD monitor, 5 ms, 350 cd/m², USB-C, USB 3.2 hub, speakers, VESA, height adjustable
27 inch ASUS BE27ACGN Quad HD (2560×1440) IPS LCD monitor, 5 ms, 350 cd/m², USB-C, USB 3.2 hub, speakers, VESA, height adjustable
27 inch ASUS BE27ACGN Quad HD (2560×1440) IPS LCD monitor, 5 ms, 350 cd/m², USB-C, USB 3.2 hub, speakers, VESA, height adjustable
36 mo.
27 inch ASUS BE27ACGN Quad HD (2560×1440) IPS LCD monitor, 5 ms, 350 cd/m², USB-C, USB 3.2 hub, speakers, VESA, height adjustable
27 inch ASUS BE27ACGN Quad HD (2560×1440) IPS LCD monitor, 5 ms, 350 cd/m², USB-C, USB 3.2 hub, speakers, VESA, height adjustable
27 inch ASUS BE27ACGN Quad HD (2560×1440) IPS LCD monitor, 5 ms, 350 cd/m², USB-C, USB 3.2 hub, speakers, VESA, height adjustable
27 inch ASUS BE27ACGN Quad HD (2560×1440) IPS LCD monitor, 5 ms, 350 cd/m², USB-C, USB 3.2 hub, speakers, VESA, height adjustable
27 inch ASUS BE27ACGN Quad HD (2560×1440) IPS LCD monitor, 5 ms, 350 cd/m², USB-C, USB 3.2 hub, speakers, VESA, height adjustable
27 inch ASUS BE27ACGN Quad HD (2560×1440) IPS LCD monitor, 5 ms, 350 cd/m², USB-C, USB 3.2 hub, speakers, VESA, height adjustable
27 inch ASUS BE27ACGN Quad HD (2560×1440) IPS LCD monitor, 5 ms, 350 cd/m², USB-C, USB 3.2 hub, speakers, VESA, height adjustable
27 inch ASUS BE27ACGN Quad HD (2560×1440) IPS LCD monitor, 5 ms, 350 cd/m², USB-C, USB 3.2 hub, speakers, VESA, height adjustable
27 inch ASUS BE27ACGN Quad HD (2560×1440) IPS LCD monitor, 5 ms, 350 cd/m², USB-C, USB 3.2 hub, speakers, VESA, height adjustable
27 inch ASUS BE27ACGN Quad HD (2560×1440) IPS LCD monitor, 5 ms, 350 cd/m², USB-C, USB 3.2 hub, speakers, VESA, height adjustable
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R9,022
+R21 Reward
27 inch ASUS BE27ACGN Quad HD (2560×1440) IPS LCD monitor, 5 ms, 350 cd/m², USB-C, USB 3.2 hub, speakers, VESA, height adjustable The 27 inch ASUS BE27ACGN Quad HD IPS LCD monitor is a 68.6-inch Quad HD monitor with a 2560 x 1440 pixels resolution and up to 120 Hz refresh rate. It uses IPS display t... Read More
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Stock 1 Code 1724294 Brand ASUS Model 90LM03I0-B03K71 Warranty 3 Years

Shipping & Returns

Estimated delivery Thursday, October 8
You will be kept updated through our detailed tracking system
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27 inch ASUS BE27ACGN Quad HD (2560×1440) IPS LCD monitor, 5 ms, 350 cd/m², USB-C, USB 3.2 hub, speakers, VESA, height adjustable

The 27 inch ASUS BE27ACGN Quad HD IPS LCD monitor is a 68.6-inch Quad HD monitor with a 2560 x 1440 pixels resolution and up to 120 Hz refresh rate. It uses IPS display technology.

Specifications

  • AC input frequency: 50/60 Hz
  • AC input voltage: 100 - 240 V
  • Display diagonal: 68.6 cm (27")
  • Display resolution: 2560 x 1440 pixels
  • DisplayPort version: 1.4
  • DisplayPorts quantity: 2
  • Ethernet LAN: Yes
  • HD type: Quad HD
  • HDCP: Yes
  • HDCP version: 1.4
  • HDMI ports quantity: 1
  • HDMI version: 2.1
  • Market positioning: Business
  • Package depth: 140 mm
  • Package height: 427 mm
  • Package type: Box
  • Package weight: 10.1 kg
  • Package width: 691 mm
  • Power consumption (PowerSave): 0.5 W
  • Power consumption (off): 0 W
  • Product colour: Black
  • Sustainability certificates: ENERGY STAR, EPEAT Gold, Forest Stewardship Council (FSC) Mix

Genuine Asus product — MPN: 90LM03I0-B03K71 · EAN: 4711387974254.

Key Highlights
  • 27-inch QHD(2560x1440) frameless design with IPS 178° wide-viewing-angle panel and 99% sRGB color space .
  • SmoothMotion 120Hz refresh rate delivers a seamless and tear-free visual experience.
  • Extensive connectivity with HDMI, USB-C, DisplayPort, DisplayPort out for daisy-chain, earphone jack, USB hub and RJ45 LAN port for the most flexibility.
  • USB-C port allows simple laptop docking for data transmission and video signal to the display, as well as charging the laptop via just one cable.
  • ASUS Power Sync allows HDMI-connected devices to power on/off simultaneously with supported ASUS monitors for improved organization and productivity.
  • Ergonomic design with +35° ~ -5° tilt, ±180° swivel, ±90° pivot and 150mm height adjustments for a comfortable viewing experience.
  • ASUS DisplayWidget Center lets users easily change monitor settings via an intuitive interface.
  • ASUS Eye Care monitors feature TÜV Rheinland-certified Flicker-free and Low Blue Light technologies to ensure a comfortable viewing experience.
  • 68.6 cm (27") LCD IPS
  • Quad HD 2560 x 1440 pixels 16:9
  • 120 Hz 5 ms 350 cd/m² 1500:1
  • Flicker-free technology
  • D 16 kWh 18.15 W
Specifications
AC input frequency
50/60 Hz
AC input voltage
100 - 240 V
Adjustable height (max)
15 cm
AMD FreeSync
No
Anti-glare screen
Yes
Brand specific technologies
SPLENDID, Eye Care+
Built-in camera
No
Built-in speaker(s)
Yes
Built-in USB hub
Yes
Cable lock slot
Yes
Cable lock slot type
Kensington
Colour gamut
99%
Colour gamut standard
sRGB
Contrast ratio (dynamic)
3000:1
Contrast ratio (typical)
1500:1
Depth (with stand)
224 mm
Depth (without stand)
46.9 mm
Digital horizontal frequency
30 - 185 kHz
Digital vertical frequency
48 - 120 Hz
Display brightness (typical)
350 cd/m²
Display diagonal
68.6 cm (27")
Display diagonal (metric)
69 cm
Display number of colours
16.7 million colours
Display resolution
2560 x 1440 pixels
Display technology
LCD
DisplayPort version
1.4
DisplayPorts quantity
2
Energy consumption (HDR) per 1000 hours
32 kWh
Energy consumption (SDR) per 1000 hours
16 kWh
Energy efficiency class (HDR)
G
Energy efficiency class (SDR)
D
Energy efficiency scale
A to G
Ethernet LAN
Yes
Feet colour
Black
Flicker-free technology
Yes
HD type
Quad HD
HDCP
Yes
HDCP version
1.4
HDMI
Yes
HDMI ports quantity
1
HDMI version
2.1
Headphone out
Yes
Headphone outputs
1
Height (with stand)
527.8 mm
Height (without stand)
362.9 mm
Height adjustment
Yes
LED backlight
Yes
Low Blue Light technology
Yes
Market positioning
Business
Maximum refresh rate
120 Hz
Native aspect ratio
16:9
Number of speakers
2
NVIDIA G-SYNC
No
Package depth
140 mm
Package height
427 mm
Package type
Box
Package weight
10.1 kg
Package width
691 mm
Panel mounting interface
100 x 100 mm
Panel type
IPS
Picture-in-Picture
Yes
Pivot
Yes
Pivot angle
-90 - 90°
Pixel pitch
0.233 x 0.233 mm
Power consumption (off)
0 W
Power consumption (PowerSave)
0.5 W
Power consumption (typical)
18.15 W
Product colour
Black
Response time
5 ms
Response time measurement type
GTG (Gray to Gray)
RMS rated power
4 W
Screen shape
Flat
Sustainability certificates
ENERGY STAR, EPEAT Gold, Forest Stewardship Council (FSC) Mix
Swivel angle range
-180 - 180°
Swivelling
Yes
Tilt adjustment
Yes
Tilt angle range
-5 - 35°
Touchscreen
No
USB hub version
3.2 Gen 1 (3.1 Gen 1)
USB Power Delivery (USB PD)
Yes
USB Power Delivery up to
96 W
USB Type-A downstream ports quantity
4
USB Type-C DisplayPort Alternate Mode
Yes
USB Type-C downstream ports quantity
1
VESA Adaptive Sync support
Yes
VESA mounting
Yes
Viewable size, horizontal
59.7 cm
Viewable size, vertical
33.6 cm
Viewing angle, horizontal
178°
Viewing angle, vertical
178°
Wall mountable
Yes
Weight (with stand)
7 kg
Weight (without stand)
5 kg
Width (with stand)
612.2 mm
Width (without stand)
612.2 mm

Manual

Open Manual

Leaflet

Open Leaflet
Price history over the last 6 months
27 inch ASUS BE27ACGN Quad HD (2560×1440) IPS LCD monitor, 5 ms, 350 cd/m², USB-C, USB 3.2 hub, speakers, VESA, height adjustable
Current
R9,022
Lowest
R5,111
Highest
R10,210
Change 24H
-R85   -1%
Week
+R2,848   +46%
Month
+R3,724   +70%

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