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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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ZEP Palermo White 13x18 cm Plastic Portrait Photo Frame PM257W

ZEP Palermo White 13x18 cm Plastic Portrait Photo Frame PM257W
ZEP Palermo White 13x18 cm Plastic Portrait Photo Frame PM257W
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R167
+R1 Reward
The ZEP Palermo White photo frame combines modern minimalism with practical versatility. Crafted from durable plastic with a sleek white finish, this frame is designed to showcase your 13x18 cm (5x7 inch) photos in portrait or landscape orientation. Its integrated stand allows for tabletop display, ... Read More
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Stock 20 Code 2867919 Brand ZEP Model PM257W Warranty 2 Years

Shipping & Returns

Estimated delivery Monday, October 26
You will be kept updated through our detailed tracking system
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The ZEP Palermo White photo frame combines modern minimalism with practical versatility. Crafted from durable plastic with a sleek white finish, this frame is designed to showcase your 13x18 cm (5x7 inch) photos in portrait or landscape orientation. Its integrated stand allows for tabletop display, while the rear hanging mechanism enables wall mounting. The frame features a standard glass front and an MDF backing, ensuring your memories are protected and presented beautifully.

Advantages

This frame offers a clean, contemporary aesthetic that complements any interior. The lightweight plastic construction makes it easy to handle and mount, while the integrated stand provides flexibility for tabletop use. The standard glass offers clarity and protection for your photos.

Suitable for

  • Displaying 13x18 cm (5x7 inch) photos
  • Home decor, office, or gifting
  • Portrait or landscape orientation
  • Tabletop or wall-mounted display

Key specifications

  • Brand: ZEP
  • Model: PM257W
  • Photo Size: 13 x 18 cm
  • Frame Material: Plastic
  • Frame Color: White
  • Series: Palermo
  • Glass Type: Standard Glass
  • Orientation: Portrait or Landscape
  • Mounting Type: Tabletop and Wall-mountable
  • Number of Photos: 1
  • Backing Material: MDF
  • Frame Profile Width: Approx. 1.5 cm
  • Product Type: Photo Frame
  • Style: Modern, Minimalist
  • Display Type: Single Photo
  • Special Features: Integrated stand for tabletop display
  • Usage: Indoor
  • Packaging: Single Pack

Recommendations

For best results, use a 13x18 cm photo. Clean the glass with a soft, dry cloth. Avoid exposure to direct sunlight to prevent fading.

Specifications
Brand
ZEP
Category
Photo Frame
EAN
8020912089612
Material
Plastic
Model
PM257W
MPN
PM257W
Weight
0.25 kg
Price history over the last 6 months
ZEP Palermo White 13x18 cm Plastic Portrait Photo Frame PM257W
Current
R167
Lowest
R138
Highest
R174
Change 24H
+R24   +17%
Week
+R28   +20%
Month
+R28   +20%

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