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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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Yealink SIP- T31W IP phone Grey 2 lines LCD Wi-Fi

Yealink SIP- T31W IP phone Grey 2 lines LCD Wi-Fi
Yealink SIP- T31W IP phone Grey 2 lines LCD Wi-Fi
0 reviews • Write a review
R1,741
+R5 Reward
Enhanced Security, Enjoy Peace of MindThe T31W is shielded with the latest in security protocols, making your conversations more secure than ever. With TLS 1.3, you benefit from faster and more robust encryption, while WPA3 guards your network against emerging threats. Learn more enhanced security ... Read More
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Stock 50 Code 1397620 Brand Yealink Model 40-59-8127 Warranty 2 Years

Shipping & Returns

Estimated delivery Wednesday, October 7
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival
Enhanced Security,
Enjoy Peace of Mind
The T31W is shielded with the latest in security protocols, making your conversations more secure than ever. With TLS 1.3, you benefit from faster and more robust encryption, while WPA3 guards your network against emerging threats. Learn more enhanced security features in the V87 upgrade.

All in One Platform,
Convenient Management
Proven reliability and integrations for Yealink Device Management Platform, installed the unified firmware, T3 series is simple to deploy and manage, which allows a significant reduction in the operation and maintenance cost

Yealink SIP- T31W. Product type: IP Phone, Product colour: Grey, Handset type: Wired handset. Lines quantity: 2 lines, Phonebook capacity: 1000 entries. Display: LCD, Display diagonal: 5.84 cm (2.3"), Display resolution: 132 x 64 pixels. Voice codecs: AEC, AGC, AJB, G.711, G.711a, G.722, G.723.1, G.726, G.729, G.729A, G.729B, G.729ab, VAD, iLBC. Ethernet LAN interface type: Fast Ethernet, Ethernet LAN data rates: 10,100 Mbit/s, Wi-Fi standards: 802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac)

Specifications
AC adapter input voltage
100 - 240 V
Anonymous call
Yes
Anonymous call rejection
Yes
Answering machine
Yes
Backlight display
Yes
Bluetooth
No
Call forwarding
Yes
Call hold
Yes
Call park
Yes
Call pick up
Yes
Call return
Yes
Call transfer
Yes
Call waiting
Yes
Caller ID
Yes
Comfort noise generation (CNG)
Yes
Depth
189 mm
Display
LCD
Display diagonal
5.84 cm (2.3")
Display number of lines
2 lines
Display resolution
132 x 64 pixels
Do not disturb function
Yes
Emergency call
Yes
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
2
Ethernet LAN data rates
10,100 Mbit/s
Ethernet LAN interface type
Fast Ethernet
Full duplex
Yes
Handset type
Wired handset
Height
162 mm
Integrated voicemail
Yes
Keypad number of keys
11
Lines quantity
2 lines
Microphone mute
Yes
Number of handles included
1 pc(s)
Number of VoIP accounts
2
Operating relative humidity (H-H)
10 - 95%
Operating temperature (T-T)
-10 - 45 °C
Packet loss concealment (PLC)
Yes
Phonebook capacity
1000 entries
Power consumption (Power over Ethernet (PoE))
2.6 W
Power consumption (typical)
1.7 W
Power over Ethernet (PoE)
Yes
Product colour
Grey
Product type
IP Phone
Redialing
Yes
RJ-9 ports quantity
2
Security algorithms
AES, WPA2, WPA3
Short Message Service (SMS)
Yes
Speakerphone
Yes
Speed dialling
Yes
Storage temperature (T-T)
-30 - 70 °C
Voice codecs
AEC, AGC, AJB, G.711, G.711a, G.722, G.723.1, G.726, G.729, G.729A, G.729B, G.729ab, VAD, iLBC
Voicemail indication
Yes
Wall mountable
Yes
Wi-Fi
Yes
Wi-Fi standards
802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac)
Width
188 mm

Leaflet

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Price history over the last 6 months
Yealink SIP- T31W IP phone Grey 2 lines LCD Wi-Fi
Current
R1,741
Lowest
R1,541
Highest
R2,020
Change 24H
+R172   +11%
Week
+R186   +12%
Month
+R191   +12%

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