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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Women's Down Jacket Helly Hansen Essence Black

Women's Down Jacket Helly Hansen Essence Black
Women's Down Jacket Helly Hansen Essence Black
0 reviews • Write a review
R6,389
+R16 Reward
Stay warm and stylish this season with the Helly Hansen Essence Women's Down Jacket in black. Crafted with 100% recycled polyester outer and lining, this jacket is insulated with 80/20 duck down (600 fill power) for exceptional warmth without bulk. The PFC-free DWR treatment provides water resistanc... Read More
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Stock 6 Code 3054893 Model 575994 Warranty 2 Years

Shipping & Returns

Estimated delivery Thursday, October 1
You will be kept updated through our detailed tracking system
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Stay warm and stylish this season with the Helly Hansen Essence Women's Down Jacket in black. Crafted with 100% recycled polyester outer and lining, this jacket is insulated with 80/20 duck down (600 fill power) for exceptional warmth without bulk. The PFC-free DWR treatment provides water resistance, while the fixed hood, elastic cuffs, and adjustable hem seal in heat. Two hand pockets with YKK® zippers keep essentials secure. Certified by the Responsible Down Standard (RDS) and featuring Allied Feather & Down technology, this jacket combines sustainability with performance.

Advantages

Lightweight yet warm down insulation; eco-friendly recycled materials; water-repellent finish; durable YKK® zippers; adjustable fit for comfort.

Suitable for

  • Everyday urban wear in fall and winter
  • Outdoor activities requiring lightweight insulation
  • Eco-conscious consumers seeking sustainable fashion

Key specifications

  • Product Type: Down Jacket
  • Gender: Women's
  • Color: Black
  • Outer Material: 100% Recycled Polyester
  • Lining Material: 100% Recycled Polyester
  • Insulation: 80/20 Duck Down, 600 Fill Power
  • Water Resistance: PFC-free DWR Treated
  • Wind Resistance: Yes
  • Hood: Fixed Hood
  • Pockets: 2 Hand Pockets with YKK® Zippers
  • Cuffs: Elastic Cuffs
  • Hem: Adjustable Hem
  • Zippers: YKK® Zippers
  • Sustainability: Recycled Content, RDS Certified
  • Fit: Regular
  • Season: Fall/Winter
  • Technology: Allied Feather & Down

Recommendations

For best care, follow the garment's washing instructions. Pair with a Helly Hansen base layer for extra warmth.

Specifications
Brand
Helly Hansen
Category
Women's Down Jacket
EAN
7040058025016
Model
Essence
MPN
575994
Product colour
Black
Product type
Down Jacket
Weight
1 kg
Price history over the last 6 months
Women's Down Jacket Helly Hansen Essence Black
Current
R6,389
Lowest
R4,143
Highest
R6,389
Change 24H
+R2,031   +47%
Week
+R2,064   +48%
Month
+R2,051   +47%

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