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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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WiZ Wall Light ELPAS, Smart wall light, Wi-Fi/Bluetooth, Black, Wi-Fi 4 (802.11n), 802.11b, 802.11g, LED, Metal, Plastic

WiZ Wall Light ELPAS, Smart wall light, Wi-Fi/Bluetooth, Black, Wi-Fi 4 (802.11n), 802.11b, 802.11g, LED, Metal, Plastic
WiZ Wall Light ELPAS, Smart wall light, Wi-Fi/Bluetooth, Black, Wi-Fi 4 (802.11n), 802.11b, 802.11g, LED, Metal, Plastic
WiZ Wall Light ELPAS, Smart wall light, Wi-Fi/Bluetooth, Black, Wi-Fi 4 (802.11n), 802.11b, 802.11g, LED, Metal, Plastic
WiZ Wall Light ELPAS, Smart wall light, Wi-Fi/Bluetooth, Black, Wi-Fi 4 (802.11n), 802.11b, 802.11g, LED, Metal, Plastic
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R2,200
+R6 Reward
Fabulous colours for fabulous outdoor occasionsHigh brightness dynamic coloured or white light to jazz up your front and back garden, balcony or porchThese weatherproof, elegantly designed mains voltage fixtures give an exciting new twist to the classic outdoor wall light. Install in your front gard... Read More
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Stock 3 Code 301195 Brand WIZ Model 8720169071254 Warranty 2 Years

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Estimated delivery Thursday, October 1
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Fabulous colours for fabulous outdoor occasions
High brightness dynamic coloured or white light to jazz up your front and back garden, balcony or porch
These weatherproof, elegantly designed mains voltage fixtures give an exciting new twist to the classic outdoor wall light. Install in your front garden, back garden, balcony or porch for 400 lumens of beautiful light. Select from millions of colours, warm to cool whites, and dynamic light modes using your existing Wi-Fi.

WiZ Wall Light ELPAS. Type: Smart wall light, Interface: Wi-Fi/Bluetooth, Product colour: Black. Input voltage: 220-240 V, AC input frequency: 50 - 60 Hz, AC input voltage: 220 - 240 V. Width: 109 mm, Depth: 134 mm, Height: 164 mm. Package width: 89 mm, Package depth: 229 mm, Package height: 140 mm. Quantity per pack: 1 pc(s)

Key Highlights
  • Instant set-up
  • Control with any Matter smart home platform
  • Outdoor light automation
  • Customise light scenes
  • Millions of colours and dynamic light modes
  • Control your lights in many ways
  • Outdoor ready
  • Premium-grade material
  • Smart wall light LED 8.5 W Non-changeable bulb(s)
  • Multi
  • 2700 K 950 lm 5000 K
  • Wi-Fi/Bluetooth
  • Metal, Plastic
  • Black
Specifications
12NC Logistic code(s)
929003247501
AC input frequency
50 - 60 Hz
AC input voltage
220 - 240 V
Adjustable spot head
No
Average life (2.7h/day)
25 year(s)
Bulb current
44 mA
Bulb lifetime
25000 h
Bulb lifetime (@ 2.7 hrs/day)
25 year(s)
Bulb power
8.5 W
Bulb technology
LED
Bulb type
LED
Bulb(s) included
Yes
Color Rendering Index (CRI)
80
Colour consistency (SDCM)
7
Colour temperature (max)
5000 K
Colour temperature (min)
2700 K
Depth
134 mm
Diameter
10.9 cm
Dimmable
Yes
Dimmable with remote control
Yes
EAN/UPC/GTIN (packaging)
8720169071254
Effects
Yes
Fitting/cap type
Non-changeable bulb(s)
Fixture dimmable
Yes
Height
164 mm
Housing material
Metal, Plastic
Input voltage
220-240 V
Interface
Wi-Fi/Bluetooth
International Protection (IP) code
IP44
Length
134 mm
Light colour
Multi
Light source replaceable
No
Lumen maintenance factor
70%
Luminous efficacy
76 lm/W
Luminous flux
950 lm
Material
Metal
Net weight
565 g
Number of accessories (max)
9999
Number of bulbs
1 bulb(s)
Number of LEDs
1
Number of switch cycles
50000
Package depth
229 mm
Package gross weight
960 g
Package height
140 mm
Package net weight
710 g
Package weight
960 g
Package width
89 mm
Placement supported
Outdoor
Power factor
0.5
PowerLED integrated
Yes
Product colour
Black
Protection class
I
Quantity per pack
1 pc(s)
Rated lifetime
25000 h
Remote control included
No
Replacement bulb power (max)
8.5 W
Suitable for outdoor use
Yes
Suitable location
Balcony, Garden
Total luminous flux
650 lm
Type
Smart wall light
Warm-up time to 60% light
2 s
Weight
565 g
Wi-Fi
Yes
Wi-Fi standards
Wi-Fi 4 (802.11n), 802.11b, 802.11g
Width
109 mm
Works with Amazon Alexa
Yes
Works with IFTTT
Yes
Works with the Google Assistant
Yes

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Price history over the last 6 months
WiZ Wall Light ELPAS, Smart wall light, Wi-Fi/Bluetooth, Black, Wi-Fi 4 (802.11n), 802.11b, 802.11g, LED, Metal, Plastic
Current
R2,200
Lowest
R1,970
Highest
R2,231
Change 24H
+R205   +10%
Week
+R226   +11%
Month
+R218   +11%

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