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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Viewsonic VA VS19992 computer monitor 81.3 cm (32 inch) 3840 x 2160 pixels 4K Ultra HD LED Black

Viewsonic VA VS19992 computer monitor 81.3 cm (32 inch) 3840 x 2160 pixels 4K Ultra HD LED Black
Viewsonic VA VS19992 computer monitor 81.3 cm (32 inch) 3840 x 2160 pixels 4K Ultra HD LED Black
Viewsonic VA VS19992 computer monitor 81.3 cm (32 inch) 3840 x 2160 pixels 4K Ultra HD LED Black
Viewsonic VA VS19992 computer monitor 81.3 cm (32 inch) 3840 x 2160 pixels 4K Ultra HD LED Black
Viewsonic VA VS19992 computer monitor 81.3 cm (32 inch) 3840 x 2160 pixels 4K Ultra HD LED Black
Viewsonic VA VS19992 computer monitor 81.3 cm (32 inch) 3840 x 2160 pixels 4K Ultra HD LED Black
Viewsonic VA VS19992 computer monitor 81.3 cm (32 inch) 3840 x 2160 pixels 4K Ultra HD LED Black
Viewsonic VA VS19992 computer monitor 81.3 cm (32 inch) 3840 x 2160 pixels 4K Ultra HD LED Black
Viewsonic VA VS19992 computer monitor 81.3 cm (32 inch) 3840 x 2160 pixels 4K Ultra HD LED Black
Viewsonic VA VS19992 computer monitor 81.3 cm (32 inch) 3840 x 2160 pixels 4K Ultra HD LED Black
Viewsonic VA VS19992 computer monitor 81.3 cm (32 inch) 3840 x 2160 pixels 4K Ultra HD LED Black
Viewsonic VA VS19992 computer monitor 81.3 cm (32 inch) 3840 x 2160 pixels 4K Ultra HD LED Black
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R11,518
+R28 Reward
The ViewSonic VA3208-4K-HD is a 32” 4K VA monitor featuring dual HDMI and DisplayPort inputs for business and home use. The optimal screen performance and comfortable viewing are delivered through eye-care technology, and various ViewMode presets. Simply expand your workspace and experience truly se... Read More
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Stock 9 Code 1397788 Brand VIEWSONIC Model VA3208-4K-HD Warranty 2 Years

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Estimated delivery Thursday, October 22
You will be kept updated through our detailed tracking system
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The ViewSonic VA3208-4K-HD is a 32” 4K VA monitor featuring dual HDMI and DisplayPort inputs for business and home use. The optimal screen performance and comfortable viewing are delivered through eye-care technology, and various ViewMode presets. Simply expand your workspace and experience truly seamless multitasking on just one screen with a VESA-compatible mount at low power consumption.

Superb High-Definition Clarity
This 32” diagonal screen with 4K UHD delivers four-times what your current FHD 1080p set can display, benefiting detail-minded professionals.

Viewing Clarity from Wide Angles
Enjoy superb performance and better viewing quality from horizontal to vertical angles. With SuperClear® Vertical Alignment panel technology, the monitor remains clear and in good contrast color from 178° all around, whether you are looking at the screen from above, below, the front, or the side.

HDR10 Delivers Stellar Contrast
Compatible with the industry-standard HDR10 High Dynamic Range, this monitor delivers highly defined color, brightness, and contrast greatly exceeding the capabilities of ordinary SDR products.

Connection Flexibility
Dual HDMI and DisplayPort (DP) inputs give you the freedom to connect your monitor to a wide range of devices.

Eye ProTech for Comfortable Viewing
Reduce digital eye strain and maintain fresh-feeling eyes with ViewSonic Eye ProTech. The Flicker-Free technology and the blue light filter eliminate screen flickering and minimize harmful blue light emissions, ensuring comfortable screen viewing even during extended periods of use.

Borderless Design for Seamless Viewing
Break free from bulky bezels with an impressive 3-side borderless screen. Enjoy the sleeker look that delivers clean aesthetic and seamless multi-monitor capabilities.

Low Energy Consumption
Designed with energy efficiency in mind, ViewSonic’s Eco Mode successfully reduces carbon footprint and significantly lowers office overhead costs.

Dimension & I/O Ports
Conveniently mount the monitor to your preference by utilizing the 100mm x 100mm VESA-compatible mount design.

Viewsonic VA VS19992. Display diagonal: 81.3 cm (32"), Display resolution: 3840 x 2160 pixels, HD type: 4K Ultra HD, Display technology: LED, Response time: 4 ms, Native aspect ratio: 16:9, Viewing angle, horizontal: 178°, Viewing angle, vertical: 178°. VESA mounting. Product colour: Black

How to use

Place the monitor on a stable desk surface or attach it to a VESA-compatible arm or wall mount using the 100 x 100 mm mounting pattern. Connect a PC, laptop, or other source using HDMI or DisplayPort cables. Use the monitor on-screen display (OSD) to select input, enable HDR10 if supported by the source, and choose ViewMode presets to match your task. Adjust brightness, contrast and the blue light filter to a comfortable level for prolonged viewing.

Recommendations

For reduced eye strain during long sessions enable the Flicker-Free mode and the blue light filter, and set brightness to a level appropriate for ambient lighting. Use Eco Mode where possible to lower energy consumption.

Key Highlights
  • Office productivity and multitasking
  • Graphic design and photo editing requiring high pixel density
  • Home office and remote work setups
  • Multi-monitor configurations for business environments
  • Screen size: 32" (diagonal)
  • Resolution: 3840 x 2160 (4K Ultra HD)
  • Panel type: VA with SuperClear® vertical alignment
  • Brightness (typical): 300 cd/m²
  • Contrast ratio (typical): 3000:1
  • Response time: 4 ms
  • Viewing angles: 178° horizontal / 178° vertical
  • HDR: HDR10 compatible
  • Inputs: Dual HDMI, DisplayPort
  • VESA mount: 100 x 100 mm
  • Energy class (SDR/HDR): F / G
  • Energy consumption (per 1000 h): 32 kWh (SDR) / 37 kWh (HDR)
  • Color: Black
Specifications
AC input voltage
100 - 240 V
Anti-glare screen
Yes
Built-in camera
No
Built-in speaker(s)
No
Built-in USB hub
No
Cable lock slot
Yes
Cable lock slot type
Kensington
Cables included
HDMI
Colour gamut standard
NTSC, sRGB
Compliance certificates
BIS, BSMI, CB, CE, EAC, Electromagnetic Compatibility (EMC), PSE, REACH, RoHS, VCCI, WEEE
Contrast ratio (dynamic)
50000000:1
Contrast ratio (typical)
3000:1
DC-in jack
Yes
Depth (with stand)
231 mm
Depth (without stand)
59.2 mm
Digital horizontal frequency
15 - 140 kHz
Digital vertical frequency
24 - 60 Hz
Display brightness (typical)
300 cd/m²
Display diagonal
81.3 cm (32")
Display diagonal (metric)
80 cm
Display number of colours
16.7 million colours
Display resolution
3840 x 2160 pixels
Display technology
LED
DisplayPort version
1.4
DisplayPorts quantity
1
Energy consumption (HDR) per 1000 hours
37 kWh
Energy consumption (SDR) per 1000 hours
32 kWh
Energy efficiency class (HDR)
G
Energy efficiency class (SDR)
F
Energy efficiency scale
A to G
Flicker-free technology
Yes
Harmonized System (HS) code
8528521000
HD type
4K Ultra HD
HDCP
Yes
HDCP version
2.2
HDMI
Yes
HDMI ports quantity
2
HDMI version
2.0
Headphone out
Yes
Height (with stand)
520.3 mm
Height (without stand)
427.5 mm
Height adjustment
No
High Dynamic Range (HDR) supported
Yes
High Dynamic Range (HDR) technology
High Dynamic Range 10 (HDR10)
Low Blue Light technology
Yes
Mac operating systems supported
Yes
Market positioning
Business
Maximum refresh rate
60 Hz
Native aspect ratio
16:9
NTSC coverage (typical)
72%
On Screen Display (OSD)
Yes
Operating relative humidity (H-H)
20 - 90%
Operating temperature (T-T)
0 - 40 °C
Package depth
125 mm
Package height
510 mm
Package type
Box
Package weight
8.2 kg
Package width
766 mm
Pallet gross height
2.19 m
Pallet gross length
101.6 cm
Pallet gross width
121.9 cm
Panel mounting interface
100 x 100 mm
Panel type
VA
Pixel pitch
0.182 x 0.182 mm
Power adapter included
Yes
Power consumption (max)
42 W
Power consumption (off)
0.3 W
Power consumption (standby)
0.5 W
Power consumption (typical)
40 W
Product colour
Black
Products per master (outer) case
1 pc(s)
Quick start guide
Yes
Response time
4 ms
Screen shape
Flat
sRGB coverage (typical)
104%
Stand included
Yes
Surface hardness
3H
Sustainability certificates
ErP
Tilt angle range
-5 - 20°
Touchscreen
No
VESA mounting
Yes
Viewable size diagonal
80 cm
Viewing angle, horizontal
178°
Viewing angle, vertical
178°
Weight
6.6 kg
Weight (with stand)
6.6 kg
Weight (without stand)
5.5 kg
Width (with stand)
714.3 mm
Width (without stand)
714.3 mm
Windows operating systems supported
Windows 10, Windows 11

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Price history over the last 6 months
Viewsonic VA VS19992 computer monitor 81.3 cm (32 inch) 3840 x 2160 pixels 4K Ultra HD LED Black
Current
R11,518
Lowest
R4,625
Highest
R12,833
Change 24H
+R4,118   +56%
Week
+R3,816   +50%
Month
+R3,892   +51%

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