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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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URBAN FACTORY USB-A Powerbank 5000mAh Black

URBAN FACTORY USB-A Powerbank 5000mAh Black
URBAN FACTORY USB-A Powerbank 5000mAh Black
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R641
The URBAN FACTORY USB-A Powerbank 5000mAh is a compact and reliable portable charger designed to keep your devices powered on the go. With a 5000mAh lithium polymer battery, it provides ample power for smartphones, tablets, and other USB-powered devices. Its sleek black design and lightweight constr... Read More
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Stock Out Of StockNo Stock Code 2934347 Brand URBAN FACTORY Model UPB02UF Warranty 2 Years

Shipping & Returns

The URBAN FACTORY USB-A Powerbank 5000mAh is a compact and reliable portable charger designed to keep your devices powered on the go. With a 5000mAh lithium polymer battery, it provides ample power for smartphones, tablets, and other USB-powered devices. Its sleek black design and lightweight construction make it an ideal travel companion.

Advantages

High-capacity 5000mAh battery ensures multiple charges for your devices. Equipped with intelligent safety features including overcharge, over-discharge, overcurrent, and short-circuit protection for safe operation. The 4-LED power indicator lets you easily check remaining battery status. Compact and portable design fits easily in your pocket or bag.

Suitable for

  • Smartphones
  • Tablets
  • Bluetooth headphones
  • Portable gaming consoles
  • Any USB-powered device

Key specifications

  • Battery Capacity: 5000mAh
  • Battery Type: Lithium Polymer (Li-Po)
  • Input: Micro-USB, 5V/2A
  • Output: USB-A, 5V/2.1A (10.5W)
  • Charging Time: Approx. 3-4 hours (with 2A charger)
  • Material: ABS Plastic
  • Color: Black
  • Safety: Overcharge, Over-discharge, Overcurrent, Short-circuit Protection
  • Certifications: CE, RoHS

Recommendations

For optimal performance, use a 2A charger to recharge the power bank. The included Micro-USB cable is compatible with most devices. This power bank is perfect for daily use, travel, and emergencies.

Specifications
Brand
URBAN FACTORY
Cable Included
Micro-USB Charging Cable
Category
Power Bank
Circuit Protection
Overcharge, Over-discharge, Overcurrent, Short-circuit Protection
EAN
3760170886114
Material
ABS Plastic
Maximum input voltage
5V
Maximum Output Power
10.5W
Model
UPB02UF
MPN
UPB02UF
Product colour
Black
Product type
Power Bank
Special features
4-LED Power Indicator, Overcharge Protection, Over-discharge Protection, Overcurrent Protection, Short-circuit Protection
Weight
0.1 kg
Price history over the last 6 months
URBAN FACTORY USB-A Powerbank 5000mAh Black
Current
R641
Lowest
R628
Highest
R648
Change 24H
-R7   -1%
Week
+R13   +2%
Month
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