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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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Urban Factory CUM23UF NEW OPEN BOX

Urban Factory CUM23UF NEW OPEN BOX
Urban Factory CUM23UF NEW OPEN BOX
0 reviews • Write a review
R1,662
+R5 Reward
Connect your laptop to a full desktop setup in seconds with the Urban Factory CUM23UF-NOB USB-C Hub. Ideal for professionals working from home or in the office, this compact hub expands a single USB-C port into three USB 3.0 Type-A ports and a Gigabit Ethernet port, enabling fast data transfers and ... Read More
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Stock 1 Code 3397411 Brand URBAN FACTORY Model CUM23UF-NOB Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, October 6
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival

Connect your laptop to a full desktop setup in seconds with the Urban Factory CUM23UF-NOB USB-C Hub. Ideal for professionals working from home or in the office, this compact hub expands a single USB-C port into three USB 3.0 Type-A ports and a Gigabit Ethernet port, enabling fast data transfers and reliable wired network connectivity. Its aluminum alloy housing in space gray matches modern laptops and dissipates heat efficiently, while the 15 cm integrated cable provides flexibility without clutter.

Key specifications

  • Host connector: USB-C male
  • USB ports: 3x USB 3.0 Type-A female (up to 5 Gbps)
  • Ethernet: 1x RJ-45 Gigabit (10/100/1000 Mbps)
  • Power: Bus-powered, no external adapter needed
  • Cable length: 15 cm
  • Material: Aluminum alloy
  • Color: Space Gray
  • Compatibility: Windows, macOS, Linux, Chrome OS, Android
  • Plug and play, no drivers required

Why choose it

This hub delivers dependable performance with USB 3.0 SuperSpeed data transfer and Gigabit Ethernet for lag-free video calls and large file transfers. Overcurrent protection safeguards your devices, and the LED indicator shows Ethernet activity at a glance. Jumbo frame support and Wake-on-LAN make it suitable for network-intensive tasks.

Ideal use cases

  • Connecting a laptop to wired internet for stable video conferencing
  • Adding multiple USB peripherals like a mouse, keyboard, or flash drive
  • Transferring large files quickly between devices
  • Traveling professionals needing a lightweight, durable hub

Good to know

The hub is backward compatible with USB 2.0 and 1.1 devices, ensuring older peripherals work seamlessly. It supports jumbo frames up to 9K for efficient network performance and Wake-on-LAN for remote management. No external power supply is required—just plug into your USB-C port and start working.

Specifications
Brand
Urban Factory
Cables included
No
Category
USB-C Hub
Certification
USB 3.0, IEEE 802.3, 802.3u, 802.3ab
Connectivity technology
Wired
Fast charging
No
Model
CUM23UF-NOB
MPN
CUM23UF-NOB
Operating temperature (T-T)
0 - 40 °C
Package depth
1.5 cm
Package height
1.2 cm
Package width
9.5 cm
Packaging content
USB-C Hub
Product colour
Space Gray
Product type
USB-C Hub
Refurbished
Yes
Storage temperature (T-T)
-20 - 60 °C
USB connectivity
Yes
USB connector
USB Type-C
Warranty period
2 years
Weight
0.06 kg
Price history over the last 6 months
Urban Factory CUM23UF NEW OPEN BOX
Current
R1,662
Lowest
R1,629
Highest
R1,662
Change 24H
+R16   +1%
Week
+R33   +2%
Month
—   

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